2 drinks took 30 mins. Called and they hung up on me while explaining.
Jim Wall
This is my first time having a bad experience at this Sonic. They got my order correct, and It came out quick enough, I even left a $6 tip, but when I got home, my toddler’s corn dog looked like this. (See picture). I am sure it’s safe, but looks gross and shouldn’t have been wrapped up and packaged like this. My order was for three hot dogs, condiments on the side, one of those was a combo with a grape slush and fries, a toddler corn dog meal with tater tots and an Apple juice, and a sonic cheese burger combo with fries and a strawberry shake. It all came out great, everything except for the corndog.
Betsy S.
Lite ice on drink does not mean almost no ice
Kat Carlock
Sat at the mobile order stall for 10 minutes waiting on 1 drink. I was the only person there. Eventually just left without my drink so I could still make my appointment.
Paula Tate
In a gas station. Food is usually great and dibs right. Good specials on 1.99 menu. Can't beat it.
Jennifer Taylor
Stop and got a number 2 that was the nastiest hamburger I've ever had
Katrina RedOwl
I guess grilled cheese is just a name. Instead you get two warm pieces of bread and cheese and if you actually want your bread to be toasted you must ask for it well done. Denise in the red shirt wasn’t respectful and lacked costumer service mentioned a few times I should have asked for it well done and remember to do so next time and proceeded into the building where she then took it upon her self to further it and state once again “ be sure to ask for it well done next time” I heard her the first time and didn’t need it repeated for the 4th time! Took over 30 min for us to get 2 drinks 2 items!!! 3rd picture is the remake well done.
Courtney Lamont
Last 2 times i went here my order was missing an item.
James Montgomery
One of my go-to places for breakfast, fast food, and ice cream floats!
Kyle
Pulled in pushed the button and saw the kiosk was not working pulled up to another kiosk and it was not working then we were told very rudely that the kiosk were all turned off And they were not taking orders due to being backed up. Wait what???? Never ever will we stop by here again a lot of other place nearby. We stop here almost daily never more.
Possibly the worst service from a fast food establishment I’ve EVER experienced.
Placed an order at 12:15. It’s 1:16 and I still haven’t received it. When I asked to speak with the manager, I was ignored for 30 min. When she did come out she said I can re-make it but can’t refund it. I was also told, “if you walked inside, you wouldn’t have a clue what’s going on”. I understand lunch rushes, but an hour at a “fast food” establishment is ridiculous.
If you are going to order here, don’t come during a lunch rush!
Jim Garra
The only reason I come here is for the ice cream.
Atmosphere: 5
Food: 3
Service: 5
C Combs
My daughter and I were in the area and we were wanting tea so we stopped by. We ordered 2 44oz Unsweet iced teas with 2 sweet-n-low. The server came out with only one and no sweet-n-low. She goes back in and comes out with another but no sweet-n-low. I go in myself and get it. I'm the only one that uses the sweetener so I put them both in my drink. We both take a swig and immediately realized.... They put flippin' sweet-n-low in BOTH of them! Since when do they put any additional sweet-n-low, equal, sugar, etc. in your drink! NEVER! I didn't have time for them to get us new ones. I just don't understand why she put the sweetener in both drinks not knowing which one it was supposed to go in. SMH.
Atmosphere: 1
Food: 1
Service: 1
Lily Bear
Asked for a burger to be without certain items because of food allergies. They literally put everything, that I asked not to be, on the burger.
2 drinks took 30 mins. Called and they hung up on me while explaining.
This is my first time having a bad experience at this Sonic. They got my order correct, and It came out quick enough, I even left a $6 tip, but when I got home, my toddler’s corn dog looked like this. (See picture). I am sure it’s safe, but looks gross and shouldn’t have been wrapped up and packaged like this. My order was for three hot dogs, condiments on the side, one of those was a combo with a grape slush and fries, a toddler corn dog meal with tater tots and an Apple juice, and a sonic cheese burger combo with fries and a strawberry shake. It all came out great, everything except for the corndog.
Lite ice on drink does not mean almost no ice
Sat at the mobile order stall for 10 minutes waiting on 1 drink. I was the only person there. Eventually just left without my drink so I could still make my appointment.
In a gas station. Food is usually great and dibs right. Good specials on 1.99 menu. Can't beat it.
Stop and got a number 2 that was the nastiest hamburger I've ever had
I guess grilled cheese is just a name. Instead you get two warm pieces of bread and cheese and if you actually want your bread to be toasted you must ask for it well done.
Denise in the red shirt wasn’t respectful and lacked costumer service mentioned a few times I should have asked for it well done and remember to do so next time and proceeded into the building where she then took it upon her self to further it and state once again “ be sure to ask for it well done next time”
I heard her the first time and didn’t need it repeated for the 4th time!
Took over 30 min for us to get 2 drinks 2 items!!!
3rd picture is the remake well done.
Last 2 times i went here my order was missing an item.
One of my go-to places for breakfast, fast food, and ice cream floats!
Pulled in pushed the button and saw the kiosk was not working pulled up to another kiosk and it was not working then we were told very rudely that the kiosk were all turned off And they were not taking orders due to being backed up. Wait what???? Never ever will we stop by here again a lot of other place nearby. We stop here almost daily never more.
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Possibly the worst service from a fast food establishment I’ve EVER experienced.
Placed an order at 12:15. It’s 1:16 and I still haven’t received it. When I asked to speak with the manager, I was ignored for 30 min. When she did come out she said I can re-make it but can’t refund it. I was also told, “if you walked inside, you wouldn’t have a clue what’s going on”. I understand lunch rushes, but an hour at a “fast food” establishment is ridiculous.
If you are going to order here, don’t come during a lunch rush!
The only reason I come here is for the ice cream.
Atmosphere: 5
Food: 3
Service: 5
My daughter and I were in the area and we were wanting tea so we stopped by. We ordered 2 44oz Unsweet iced teas with 2 sweet-n-low. The server came out with only one and no sweet-n-low. She goes back in and comes out with another but no sweet-n-low. I go in myself and get it. I'm the only one that uses the sweetener so I put them both in my drink. We both take a swig and immediately realized.... They put flippin' sweet-n-low in BOTH of them! Since when do they put any additional sweet-n-low, equal, sugar, etc. in your drink! NEVER! I didn't have time for them to get us new ones. I just don't understand why she put the sweetener in both drinks not knowing which one it was supposed to go in. SMH.
Atmosphere: 1
Food: 1
Service: 1
Asked for a burger to be without certain items because of food allergies. They literally put everything, that I asked not to be, on the burger.
Food: 1
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