Thanks for my food always good service the best in te area always service fast always having hungry thanks this people working here also very clean 🩷🩵❤️🧡
Atmosphere: 5
Food: 5
Service: 5
Cesar Rojas
It was my first time trying this place out the food was fresh, good customer service aswell, manager is a very nice person 10/10 must come again.
Atmosphere: 5
Food: 5
Service: 5
Austen Carter
Honestly amazing food, fast and friendly service
Atmosphere: 5
Food: 5
Service: 5
Eboni G
My food was hot and came out quick. I have been here a time or two cause I work close.
Atmosphere: 5
Food: 5
Service: 5
Treva McFadden
Arrived at 8:18 (let me preface that I have managed a fast food chicken spot) placed order and was told they were out of thighs and that it'd take 10 minutes for thighs. Ok, I'll wait. There were 2 cars ahead of me, one waiting and 1 at the window. Car at window received their order. I paid for my order at 8:27 per my receipt. Was asked to pull forward, got no drinks. 4 cars came through behind me and received their orders. I'm not upset, they probably ordered strips or pieces they had. The man who was waiting when I got there went to the door and asked about his order. About 5 minutes later he received his food. I pull up and 2 more cars go through behind me. I'm checking emails then realize it's 8:50! Did they forget about me? I back up to the window and everybody is doing the avoid eye contact game. Then I see the shift manager (I hope she's not the store manager) gesture to the cook, then come to the window at 8:55 to tell me that unfortunately there was a communication error with not understanding English and it will be another 3 minutes before I get my order. No ma'am I'm not waiting 40 minutes for an order I was promised would take 10 minutes. She zeroed out the order then proceeded to tell me it could take 3-5 days for my refund. I am keeping my receipts and will not be returning. Simple communication and a culture of service would've gone a long way. I used to love this place but if this is the best they can do, they can shut it down right now and save us all the headache. Sorely disappointed. BTW went just down the street to a competitor and was in and out in less than 5 minutes with hot food and excellent service.
Matthew Ayres
Just attempted To come in for lunch. Place looked empty, waited at the front counter for about 5 minutes but didn’t see anyone. I could hear some music and talking coming from the back corner. I tried to call out, knock to get attention but without success. Had to go somewhere else for lunch
Victor Lopez
Great customer service for the manager excellent food excellent service I will be back soon
Atmosphere: 5
Food: 5
Service: 5
Jjj K
Mixed with cold chicken pieces, some part too salty some too plain, most skins are soggy , cream corn is not fresh, mashed potato missing in the order.
TxMom 247
This place is always clean and the people are so very nice !
leeh433
Person taking my oredr could not undertand so I was over-charged. Then I got home and the potatoes were RAW. Next morning I took the fries and my reciept back and this honky tonk angel manager so..... SORRY. Thats all.
My first time in this place the food was delicious and customer service awesome the short 🫢Manager she is very professional and fun
Delisha Calloway
Hello, Foodies. I have the most awesome news! I visited Chicken Express in Highland Village today for lunch. Ooooooh Weeeeee, my order came to me hot fresh fried and delivered. Ya'll need to make a drive to this location for their fish. They are not stingy at all. Mayra was awesome, kind, and friendly all the way through. I will be back! I give this review 🍗🍗🍗🍗🍗
VaSean Giddings
Mayra is awesome! She made sure our food was fresh and hot! They delivered and cleaned our table. This store is above any other I have experienced. I will return because of her!!
Ron Davis
Mayra is so nice. Excellent service
Kathrine Kirkland
I officially will never return to chicken express for food ever. My last two times I’ve been there it has been trash. This is what a four piece with fries looked like. Smallest chicken tenders I’ve ever seen. Maybe 10 fries. It’s pathetic. Especially for the price. No more 👎🏻
Thanks for my food always good service the best in te area always service fast always having hungry thanks this people working here also very clean 🩷🩵❤️🧡
Atmosphere: 5
Food: 5
Service: 5
It was my first time trying this place out the food was fresh, good customer service aswell, manager is a very nice person 10/10 must come again.
Atmosphere: 5
Food: 5
Service: 5
Honestly amazing food, fast and friendly service
Atmosphere: 5
Food: 5
Service: 5
My food was hot and came out quick. I have been here a time or two cause I work close.
Atmosphere: 5
Food: 5
Service: 5
Arrived at 8:18 (let me preface that I have managed a fast food chicken spot) placed order and was told they were out of thighs and that it'd take 10 minutes for thighs. Ok, I'll wait. There were 2 cars ahead of me, one waiting and 1 at the window. Car at window received their order. I paid for my order at 8:27 per my receipt. Was asked to pull forward, got no drinks. 4 cars came through behind me and received their orders. I'm not upset, they probably ordered strips or pieces they had. The man who was waiting when I got there went to the door and asked about his order. About 5 minutes later he received his food. I pull up and 2 more cars go through behind me. I'm checking emails then realize it's 8:50! Did they forget about me? I back up to the window and everybody is doing the avoid eye contact game. Then I see the shift manager (I hope she's not the store manager) gesture to the cook, then come to the window at 8:55 to tell me that unfortunately there was a communication error with not understanding English and it will be another 3 minutes before I get my order. No ma'am I'm not waiting 40 minutes for an order I was promised would take 10 minutes. She zeroed out the order then proceeded to tell me it could take 3-5 days for my refund. I am keeping my receipts and will not be returning. Simple communication and a culture of service would've gone a long way. I used to love this place but if this is the best they can do, they can shut it down right now and save us all the headache. Sorely disappointed. BTW went just down the street to a competitor and was in and out in less than 5 minutes with hot food and excellent service.
Just attempted
To come in for lunch. Place looked empty, waited at the front counter for about 5 minutes but didn’t see anyone. I could hear some music and talking coming from the back corner. I tried to call out, knock to get attention but without success. Had to go somewhere else for lunch
Great customer service for the manager excellent food excellent service I will be back soon
Atmosphere: 5
Food: 5
Service: 5
Mixed with cold chicken pieces, some part too salty some too plain, most skins are soggy , cream corn is not fresh, mashed potato missing in the order.
This place is always clean and the people are so very nice !
Person taking my oredr could not undertand so I was over-charged. Then I got home and the potatoes were RAW. Next morning I took the fries and my reciept back and this honky tonk angel manager so..... SORRY. Thats all.
Restaurantji Recommends
My first time in this place the food was delicious and customer service awesome the short 🫢Manager she is very professional and fun
Hello, Foodies. I have the most awesome news! I visited Chicken Express in Highland Village today for lunch. Ooooooh Weeeeee, my order came to me hot fresh fried and delivered. Ya'll need to make a drive to this location for their fish. They are not stingy at all. Mayra was awesome, kind, and friendly all the way through. I will be back! I give this review 🍗🍗🍗🍗🍗
Mayra is awesome! She made sure our food was fresh and hot! They delivered and cleaned our table. This store is above any other I have experienced. I will return because of her!!
Mayra is so nice. Excellent service
I officially will never return to chicken express for food ever. My last two times I’ve been there it has been trash. This is what a four piece with fries looked like. Smallest chicken tenders I’ve ever seen. Maybe 10 fries. It’s pathetic. Especially for the price. No more 👎🏻
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: French Fries, Fried Chicken
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