Palios Pizza Cafe at Highland Village

this place was off from the beginning, the lights for the lobby were turned off and it was only 5, the soda machine wasnt working because they didnt turn it on and it poured as if the nozzels havent been cleaned… the cashier was rude and the tables werent clean We ordered a sweetza, had to go up and ask for it after not receiving it, when we did receive the sweetza, it had no ice cream. I went to ask if they had ice cream for it and i was told they were out. I wouldnt have paid 8.00 for a cookie with syrup having known there was no ice cream.

Atmosphere: 1

Food: 1

Service: 1

New location is not the best, but the pizza is just a good. We had a Greek salad and a meat lovers pizza!

Atmosphere: 4

Food: 5

Service: 5

Good place to get thin crust pizza, salad and dessert. Smaller venue so not great for big parties. My fave is the Molly and Greek salad.

Atmosphere: 4

Food: 4

Service: 4

I highly recommend getting your pizza elsewhere, unless you’re a fan of horrible experiences. I placed a pickup order an hour in advance and when I came to pick it up they couldn’t find the order at first but then it came up but they hadn’t even started on the order.

No apologies, nothing! There was one customer there so it wasn’t a matter of just being busy. While I sat and waited for 20 minutes I saw 2 other customers come in with similar issues and they were furious. I feel their pain!!!

This next part is technically on me, but I made the mistake of expecting the order to be correct and since it was 7 pizzas it would be tough to check every box. I get home and they forgot a sandwich. I drive back to pick it up and get a call letting me know 2 of the pizzas have vegan cheese so I had to get them replaced.

I see the sam 3 people standing by the register making me feel like an inconvenience. The same couple was still sitting in their booth without there food almost 40 minutes later. They went to the counter, told the employee and she seemed confused. Sure enough they completely just forgot about them. How do you forget about the only customer in the building when you can see them around the corner.

Atmosphere: 1

Food: 1

Service: 1

Good pizza. Enjoyed the King and the Ralphie.

Atmosphere: 4

Food: 5

Service: 5

Delicious my new favorite pizza joint

Food: 5

Service: 5

I have been a Palios fan for over 10 years..but this location is so inconsistent I’m going to start going to another one. We’ve had it delivered 3 times now and something is always wrong and off and weird. This time I’m mind blown at the issues. We ordered 3 XL pizzas and we were delivered so many boxes of medium pizzas. When I called to see what is going on she said her coworker couldn’t get the pizza dough big enough so we had to do small pizzas……SO WEIRD. Not to mention I told them last time we got our pizza it was all soggy and not crunchy and I was so bummed and she said sorry that means it didn’t cook long enough I’ll make sure this time it’s normal and cooked long enough. You guessed it again this time it’s soggy and thick….no more chances. I’m tired of typing so not even going to go into the multiple other issues…fix your quality control

I highly recommend Palio’s pizza in highland village the salads the best everything very fresh the pizza are very good and the chicken Alfredo is my favorite very good food the cook very friendly with customers

Placed an order through the phone, drove there, and the door is locked. No one is inside and no one calls to say they left. Are you serious?? If they call me to say there was an emergency then I’ll take this review down. But I’m sure I won’t see anything until months later since no one responds right away.

Pizza is great! Very Italian vibes.The wings are amazing!! Very well seasoned.Salad was decent. Just a regular pizza place salad

Atmosphere: 4

Food: 5

Service: 4

Pizza is amazing! Love this place. Really hate they moved from the other awesome location, but it get it. Cut cost and keep prices low, I'm in favor of that.

Atmosphere: 1

Food: 5

Service: 5

Very average at best. Not a lot of flavor and toppings were small in size and quantity.

Atmosphere: 2

Food: 3

Service: 3

Had the chicken alfredo pasta and cheesy bread. Everything was good. Service was a bit slow but the food made up for it.

Atmosphere: 4

Food: 5

Service: 2

So delicious, best Italian bread, we ordered online and it was fast, bread with cheese was the best, we also get a free canoli for ordering online, spicy pasta was so delicious. Very affordable italian food, i hope the prices stay this way. Favorite one so far. Best tiramisu in Dallas.

Atmosphere: 5

Food: 5

Service: 5

You can hit up any pizza joint in town. You can travel the whole state of TeXas. Your never going to find a more passionate drive, to please every customer. It's the entire atmosphere. The Staff is exceptional. They Surpass The Extra Mile! Amazing Pasta, Only the Best Crust, AND!, CRISP SALAD EVERY TIME! If your Family Desires A Healthy, and Delicious meal in an intimate setting. THIS!, PALIOS!, IS!, IT! Thank you Highland Village Palio's. #hiddengems

Vegetarian options: Dairy Free Cheese, Gluten free Crust, Large Salads

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Scorcher Pizza, Baked Wings, Lunch Special - Sandwich