Baker's Dozen Kolaches & Donuts
23393 Nichols Sawmill Rd D, Hockley
(281) 259-2244
Recent Reviews
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Always fresh & delicious đ.
Always a pleasant experience.
But, get there early for the best selection of filled donuts & breakfast croissants.
Atmosphere: 5
Food: 5
Service: 5
CHECK YOUR FOOD!!!
Iâve been going to this donut shop for eight years now with my kids. It is such a shame that these people have let this place go downhill. Food and service is horrible. I bought multiple donuts but when I open the bag as soon as I got into my car the donut wholes she gave me were WET & SOGGY donuts. maybe they got too hot and sweated and I told them that, when I went inside and kindly asked for a refund, both women got so mad. And it was very clear after one rolled her eyes and then yells at the other to âcome deal with itâ This women then pulled the donuts out of the bag and ate them in front of me to âprove a pointâ that they are fine. đ¤˘đ¤˘ gross & unprofessional.
It is 100% worth driving the extra two minutes up the road to the other donut shop. And yes, in the past, theyâve been rude to us. I just ignored it and let it go cause, I have better things to do than worry about a donut shop worker. But after being treated so horrible today, I felt like it was necessary after a couple years now of these two women working up there the Service has gotten worse, and the food is terrible. A honest review was needed!
These were the most disgusting tasting donuts Iâve ever had in my life. And yes, the other donuts we bought as well. Weâre dry and hollowed in the middle. They were so gross and not worth it.
Also, the most disgusting acting women over $2.50. She couldâve just given me another bag of donuts and we wouldâve been fine. I donât understand why people work in Customer Service when they have no Customer Service skills just because someone asked for a refund you do not have to take it as a negative. I wasnât complaining that you had a full grown man laying across your counter the entire time we were ordering, and when I came back inside, which is a health code violation.Sometimes you make mistakes your donuts were clearly Disgusting and you need to treat your customers better. Youâre in such a small area With big competition around the corner, treat your CUSTOMERS WITH KINDNESS. Even if they are white!
Pathetic I had write a review about $2.50 donuts
Atmosphere: 1
Food: 1
Service: 1
Unfortunately we stopped going here due to the food tasting like Fabuloso. Stop using this cleaning product it's ruining the food!!
Atmosphere: 5
Food: 1
Service: 2
Weâve been regulars at both Bakerâs Dozen locations over the past year, including the one off Nichols Sawmill. Unfortunately, we wonât be returning due to a recurring issue. While the donuts are fine, the kolaches have consistently tasted as if theyâve been affected by a cleaning solution. Iâm not sure what cleaning products are being used, but something seems to be carrying over into the food. Itâs a disappointing experience each time, especially since this has been an issue at both locations.
Love this place. They have some really delicious stuff. I hadn't gotten two steps in the front door before five different people told me good morning. It was a fantastic start of my day. Staff was super helpful and courteous. I've been back several times and it's been just as delightful.
Parking: Parking lot out in front with easy access.
Wheelchair accessibility: Roll right in the front door
Atmosphere: 5
Food: 5
Service: 5
One month ago we got a few donuts and a strawberry filled that was empty, no filling. Today we got an assortment of items including a strawberry filled (that was filled this time), but also an eclair that just had an air bubble in the middle, empty eclair. I wouldn't normally say anything, but since it happened twice now, I'm unsure if we would return. This is such a nice little shop. We enjoy going there. Please work with your staff and get it right!
Atmosphere: 5
Food: 1
Service: 3
I love this place. Always friendly, inexpensive and lots of variety. The donuts and kolaches are always fresh!
Atmosphere: 5
Food: 5
Service: 5
Love everything on their shelves. Especially the egg and cheese on a croissant.
Atmosphere: 5
Food: 5
Service: 5
It's a donut shop...BUT BETTER!The kolaches are a cut above here. Definitely more variety and they are delicious. No complaints on the donuts either. The chocolate covered were particularly good.
Great and clean bakery. Owners are in the bakery and are hands-on. Food products are the best in breakfast products available in the area.
Restaurantji Recommends
They're kolaches are awesome and the service is ? great
Literally the best donut shop ever, great selection and some very unique options that you don't see at other places. There is a group of guys that are there every morning drinking coffee and they let me and my daughter sit with them. We just feel so welcomed when we come here!
DO NOT WASTE YOUR TIME HERE!!! EVER SINCE THE ORIGINAL OWNERS HAVE LEFT ITS SLOWLY WENT DOWN HILL NOW ITS JUST DOWNRIGHT RIDICULOUS NO ENTHUSIASM AND GOT THE ORDER COMPLETELY WRONG THIS IS LIKE THE 3RD TIME AS WELL I TRIED TO GIVE THE A CHANCE BUT 3 STRIKES AND YOU'RE OUT FOR ME, DONT EVEN BOTHER TRUST ME
Canât go wrong with the Bakerâs dozen.
Great customer service & kolaches. Older lady at the front was very kind. She said that she would pray for me to get the job that I had just interviewed for. â¤ď¸So sweet.
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