Dunkin Donuts

Name: Dunkin Donuts
Address: 13649 Eastlake Blvd, Horizon City, Texas, 79928, US
Telephone: (915) 265-7842
Price range: $
Rating: 2.1

$ • Coffee Shops

Hours:
13649 Eastlake Blvd, Horizon City
(915) 265-7842

Menu Order Online

About Dunkin' Donuts

Dunkin Donuts is a restaurant where customers can have varying experiences. While some have faced issues such as impolite service and long wait times, especially during busy hours and weekends, others have reported excellent service from employees like Brisa and Jennifer. The quality of drinks can be hit or miss, but workers are generally willing to remake orders upon request. Customers have noted that some employees are very nice and attentive, especially when there are supply issues, and the manager has been praised for taking good care of customers, making them feel valued and welcomed. However, there are also complaints about drive-thru orders being often wrong, with customers having to go back to get their donuts and iced coffees corrected. Despite these issues, many find the staff courteous and kind, and appreciate the effort to provide good customer service.