We went to this restaurant yesterday evening Unfortunately, our experience at this seafood restaurant was very disappointing due to the behavior of the guy at the counter. He had a serious, unwelcoming attitude and was busy talking with his coworkers instead of paying attention to customers.
He never asked whether our order was for here or to go and without confirming, he packed everything in takeout containers even though we intended to eat inside the restaurant. When I told him we wanted to dine in, he responded in a rude tone, saying, “You didn’t told me,” rather than taking responsibility or apologizing.
To make things worse, he also forgot items from my order which showed a lack of attention and care. Between the rude attitude, poor communication, and missing food, the service completely ruined what should have been a pleasant dining experience.
Good food alone is not enough basic customer service and respect are just as important. Unfortunately, this experience fell far below expectations
Service: 1
celso guzman
I got the King combo, which includes potatoes, corn, half a headless shrimp, and half a snow crab. I also added two eggs. I went with the seven spices. Since this was my first visit while passing through Houston, I was initially dubious. The cuisine was outstanding. The combination of the Cajun sauce was excellent and flawless. I heartily endorse this business. The cost was undoubtedly similar to that of other seafood restaurants that serve boils.
Atmosphere: 5
Food: 5
Service: 5
Medha Samineni
Food tastes so good
Atmosphere: 5
Food: 5
Service: 5
Sheldon
A great experience from start to finish
Atmosphere: 5
Food: 5
Service: 5
Adam Herrera
Julian was my waitress great service and they other works move quick and the food is great❤️
Atmosphere: 5
Food: 5
Service: 5
Donald Foote
Julian was my server he was great with customer service 5 stars the boudin balls are so crunchy and amazing !!!
Atmosphere: 5
Food: 5
Service: 5
Ariel Monroe
Love love love love 7 Spice the customer service at the Telephone location was amazing… they really treated me and my sis like family
We went to this restaurant yesterday evening Unfortunately, our experience at this seafood restaurant was very disappointing due to the behavior of the guy at the counter. He had a serious, unwelcoming attitude and was busy talking with his coworkers instead of paying attention to customers.
He never asked whether our order was for here or to go and without confirming, he packed everything in takeout containers even though we intended to eat inside the restaurant. When I told him we wanted to dine in, he responded in a rude tone, saying, “You didn’t told me,” rather than taking responsibility or apologizing.
To make things worse, he also forgot items from my order which showed a lack of attention and care. Between the rude attitude, poor communication, and missing food, the service completely ruined what should have been a pleasant dining experience.
Good food alone is not enough basic customer service and respect are just as important. Unfortunately, this experience fell far below expectations
Service: 1
I got the King combo, which includes potatoes, corn, half a headless shrimp, and half a snow crab. I also added two eggs. I went with the seven spices. Since this was my first visit while passing through Houston, I was initially dubious. The cuisine was outstanding. The combination of the Cajun sauce was excellent and flawless. I heartily endorse this business. The cost was undoubtedly similar to that of other seafood restaurants that serve boils.
Atmosphere: 5
Food: 5
Service: 5
Food tastes so good
Atmosphere: 5
Food: 5
Service: 5
A great experience from start to finish
Atmosphere: 5
Food: 5
Service: 5
Julian was my waitress great service and they other works move quick and the food is great❤️
Atmosphere: 5
Food: 5
Service: 5
Julian was my server he was great with customer service 5 stars the boudin balls are so crunchy and amazing !!!
Atmosphere: 5
Food: 5
Service: 5
Love love love love 7 Spice the customer service at the Telephone location was amazing… they really treated me and my sis like family
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Boudin Balls, Fried Shrimp, Seafood Boil
The food is great try them Boudin balls ❤️❤️❤️❤️
Atmosphere: 5
Food: 5
Service: 5
Very considerate staff. Food was tasty but a little spicy for my taste. I got the gumbo and my lips were on fire. Very plain but clean
Atmosphere: 4
Food: 5
Service: 5
Great sea food
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great service
Atmosphere: 5
Food: 5
Service: 5
Great service thanks ….
Atmosphere: 5
Food: 5
Service: 5
This place is great
Atmosphere: 5
Food: 5
Service: 5
Staff was very friendly and the service was great
Atmosphere: 5
Service: 5
Great customer service and great food.
Atmosphere: 5
Food: 5
Service: 5
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