Got an order delivered with quality issues and the customer service is basically non existent. Had to dispute a charge!!!
Service: 1
Steve Peralta
Just an awful place that unfairly releases shoes.
Atmosphere: 1
Food: 1
Service: 1
Shady J
Best food in Houston!! OFFERING some special luxury Jordan 3s and 4s WHILE YOU WERE SLEEPING with apparel and all other high end shoes clothes and bags along side a five star Luxury dining room experience ? ? ? there is no sneaker store like this and is a must visit if your in Houston Tx.
Atmosphere: 5
Food: 5
Service: 5
eloni allen
The experience was amazing ! Chris Nick Dame and Bre did a great job assisting me with finding a good shoe & also provided refreshments. Thank you guys for your patience. I would go to this location everytime.
Atmosphere: 5
Service: 5
Dirty Laundry
Don’t buy online they steal your money and they have no customer service! Horrible!! So disappointed!!!
Atmosphere: 1
Food: 1
Service: 1
Jesse
Thank you for having a store in Houston. Love all the Jordan releases. I'm always looking at the calendar for the next opportunity to get a pair. Go
Atmosphere: 5
Service: 5
Chris
Very upset to know that the restaurant has been temporarily closed upon arrival. They need to update their website and the listing on OpenTable. Especially since there is a $10 fee associated with this reservation. Other than that, the store is a beautiful store.
Kyle Kim
Always wanted to visit this store. Came to Houston for the weekend and decided to check it out. 2 of the workers were friendly. The guy working the register (James) not so much. His demeanor was very rude. He acted almost if we weren't good enough to be in the store. Tried to make conversation and he continued to be dismissive and rude. Maybe he was having a bad day? But you don't treat customers like that. The store is nice and has a wide selection of different brands. Customer service needs improvement
DJ
Terrible customer service.Decided to order a bearbrick for black Friday sale, added a couple more items because the shipping was automatically $20.After charging me full for the 4 items I ordered, they (maniere) refunded the order for bearbrick and other items I wanted a week after the order for confirmed!, and only fulfilled one filler item that I did not care about with the $20 shipping charge!! ($20 shipping for a $28 tee)Why not let me know ahead of time that the order wasn't going to be fulfilled so I have a choice to cancel?ANSWER: probably because they are lazy and incompetentI've shopped here and the ATL location many times and always supported them on social and ect. NOPE no more.
Daisy Ponce
store is unfair in releases . staff is also not friendly at all when answering the phone or assisting while in store .
they cancelled & didn't even notify us so we made a blank trip all the way there from the other side of town on a special occasion & there website says if your a no show or cancel with 24 hrs they will charge you $10 person on the reservation well i need $20 because you didn't call or notify ME within 24 hrs
Opentable Diner
they cancelled & didn't even notify us so we made a blank trip all the way there from the other side of town on a special occasion & there website says if your a no show or cancel with 24 hrs they will charge you $10 person on the reservation well i need $20 because you didn't call or notify ME within 24 hrs
Tho Ngo
Cool store with a unique collection of streetwear and foot apparel. Will come come back again soon.
Got an order delivered with quality issues and the customer service is basically non existent. Had to dispute a charge!!!
Service: 1
Just an awful place that unfairly releases shoes.
Atmosphere: 1
Food: 1
Service: 1
Best food in Houston!! OFFERING some special luxury Jordan 3s and 4s WHILE YOU WERE SLEEPING with apparel and all other high end shoes clothes and bags along side a five star Luxury dining room experience ? ? ? there is no sneaker store like this and is a must visit if your in Houston Tx.
Atmosphere: 5
Food: 5
Service: 5
The experience was amazing ! Chris Nick Dame and Bre did a great job assisting me with finding a good shoe & also provided refreshments. Thank you guys for your patience. I would go to this location everytime.
Atmosphere: 5
Service: 5
Don’t buy online they steal your money and they have no customer service! Horrible!! So disappointed!!!
Atmosphere: 1
Food: 1
Service: 1
Thank you for having a store in Houston. Love all the Jordan releases. I'm always looking at the calendar for the next opportunity to get a pair. Go
Atmosphere: 5
Service: 5
Very upset to know that the restaurant has been temporarily closed upon arrival. They need to update their website and the listing on OpenTable. Especially since there is a $10 fee associated with this reservation. Other than that, the store is a beautiful store.
Always wanted to visit this store. Came to Houston for the weekend and decided to check it out. 2 of the workers were friendly. The guy working the register (James) not so much. His demeanor was very rude. He acted almost if we weren't good enough to be in the store. Tried to make conversation and he continued to be dismissive and rude. Maybe he was having a bad day? But you don't treat customers like that. The store is nice and has a wide selection of different brands. Customer service needs improvement
Terrible customer service.Decided to order a bearbrick for black Friday sale, added a couple more items because the shipping was automatically $20.After charging me full for the 4 items I ordered, they (maniere) refunded the order for bearbrick and other items I wanted a week after the order for confirmed!, and only fulfilled one filler item that I did not care about with the $20 shipping charge!! ($20 shipping for a $28 tee)Why not let me know ahead of time that the order wasn't going to be fulfilled so I have a choice to cancel?ANSWER: probably because they are lazy and incompetentI've shopped here and the ATL location many times and always supported them on social and ect. NOPE no more.
store is unfair in releases . staff is also not friendly at all when answering the phone or assisting while in store .
Restaurantji Recommends
Great Sunday brunch.
Worst customer service ever
they cancelled & didn't even notify us so we made a blank trip all the way there from the other side of town on a special occasion & there website says if your a no show or cancel with 24 hrs they will charge you $10 person on the reservation well i need $20 because you didn't call or notify ME within 24 hrs
they cancelled & didn't even notify us so we made a blank trip all the way there from the other side of town on a special occasion & there website says if your a no show or cancel with 24 hrs they will charge you $10 person on the reservation well i need $20 because you didn't call or notify ME within 24 hrs
Cool store with a unique collection of streetwear and foot apparel. Will come come back again soon.
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