I try Chicken Quesadilla it was delicious. Fast and excellent service friendly staff definitely
Atmosphere: 5
Food: 5
Service: 5
Kevin Martinez
Terrible service, there is no quesadilla without cheese and then with bitter tasting they serve there. Flavorless food, I don't recommend it.
Atmosphere: 2
Food: 1
Service: 1
Sean Polar
Great service and
Atmosphere: 3
Food: 5
Service: 4
RetiredMedPhys
The Hampton Inn provides spacious rooms at a fair price. The location of the Pasadena Inn provides quick access to Pasadena and much of Houston via the beltway or I-45. Staff is friendly, breakfast is excellent, good parking, nearby places to eat, and rooms are clean. I always stay here when visiting Houston area.
KhaniGha
I booked 4 rooms and make the payment online. I called to confirm that my guests will not be asked for payment as I had already paid and they were arriving before me. I also gave their names so they could request their room keys with photo ID. Not only were they asked for payment but also had to wait with 2 kids in the front lobby until I talked to the front desk to figure out what was going on. That guy was too rude to me over the phone and rude to my guests. They finally got the rooms but it was too embarrassing for me that my guests had to go through this drama and tantrum. We had booked 3 rooms with 2 queen beds and one with king bed. None of the rooms have refrigerators. We had small kids so had to upgrade for king suite for refrigerators to keep their bottles cold. King suite’s didn’t have enough blankets for the whole family. Every time we asked, we were told they were out of blankets. So we had to turn the cooling down in the room to accommodate the situation which made the rooms hot for adults. The rooms were not well ventilated so we could smell musty smells throughout our stay.
Arvi G
Delicious Food i Got Chicken Tortas with pico de Gallo Sour cream a Little Cheese love it I will go tomorrow to try something else definitely Recommended if someone wants to try its best
Ari G
Breakfast Tacos was delicious Good service I get Taco on fresh Tortillas they make there Definitely Recommend I will go back tomorrow
Atmosphere: 5
Food: 5
Service: 5
Tomski Man
The fries were great and the burgers were exceptionally good and the service was on point
THEXGAMES YT
I loved the chicken fajitas and the burgers were great
Cristy G
(Translated by Google) I loved the gorditas al pastor, the fajita tacos, the fast and very friendly service, I recommend it(Original)Me encantaron las gorditas al pastor los tacos de fajita el servicio rapido y muy amable lo recomiendo
I’ve always loved the Hampton Inn… but this, here at Pasadena is the best by far… Great service at the front desk, all the crew and the room is very comfortable It also have gym, laundry service, a few snacks (on sale) and the breakfast is as good as in the other Hamptons I’ve been
markrF1379EC
As a 20-year Honors member, I cannot recommend this facility nor will I ever stay here again. This is the first terrible property I have ever experienced. The desk clerks were unkempt, the hotel had an odor and there was trash outside. No butter at breakfast and if you want to eat, bring your own utinsils because the plasticware is useless.
Kenia B
Bad customer service with dry/old food
C3628MEalif
Its understandable that covid brought the no daily room service. So what's the excuse for my room not being cleaned well prior to my arrival. I had to reclean my room due to it not being properly cleaned prior to my arrival. No big deal. The issue came about five days later during my stay when their was loud music obnoxiously being played and hotel staff lied about talking to other guests to lower the music so I can concentrate on my work and relax. The music kept playing until almost 11 PM which is unacceptable. After calling the front desk about 5-6times and no solution this makes me very disappointed in the service I received at this Hampton Facility. As a Lifetime Diamond member this is by far the worst Hotel experience I've had in 12 years. WOULD NOT RECOMMEND.
sdmapelli
Friendly staff, room was clean and bed was pretty comfy. That's the pro part of review. Con: two USB ports in a junior king suite that took hours to charge a phone. The TV inatalled such that it hit the desk light fixture when you turned the TV to watch either from bed or couch. Little to no counter space in bathroom. Adequate accommodation tho not a good value for what they charge.
I try Chicken Quesadilla it was delicious. Fast and excellent service friendly staff definitely
Atmosphere: 5
Food: 5
Service: 5
Terrible service, there is no quesadilla without cheese and then with bitter tasting they serve there. Flavorless food, I don't recommend it.
Atmosphere: 2
Food: 1
Service: 1
Great service and
Atmosphere: 3
Food: 5
Service: 4
The Hampton Inn provides spacious rooms at a fair price. The location of the Pasadena Inn provides quick access to Pasadena and much of Houston via the beltway or I-45. Staff is friendly, breakfast is excellent, good parking, nearby places to eat, and rooms are clean. I always stay here when visiting Houston area.
I booked 4 rooms and make the payment online. I called to confirm that my guests will not be asked for payment as I had already paid and they were arriving before me. I also gave their names so they could request their room keys with photo ID. Not only were they asked for payment but also had to wait with 2 kids in the front lobby until I talked to the front desk to figure out what was going on. That guy was too rude to me over the phone and rude to my guests. They finally got the rooms but it was too embarrassing for me that my guests had to go through this drama and tantrum. We had booked 3 rooms with 2 queen beds and one with king bed. None of the rooms have refrigerators. We had small kids so had to upgrade for king suite for refrigerators to keep their bottles cold. King suite’s didn’t have enough blankets for the whole family. Every time we asked, we were told they were out of blankets. So we had to turn the cooling down in the room to accommodate the situation which made the rooms hot for adults. The rooms were not well ventilated so we could smell musty smells throughout our stay.
Delicious Food i Got Chicken Tortas with pico de Gallo Sour cream a Little Cheese love it I will go tomorrow to try something else definitely Recommended if someone wants to try its best
Breakfast Tacos was delicious Good service I get Taco on fresh Tortillas they make there Definitely Recommend I will go back tomorrow
Atmosphere: 5
Food: 5
Service: 5
The fries were great and the burgers were exceptionally good and the service was on point
I loved the chicken fajitas and the burgers were great
(Translated by Google) I loved the gorditas al pastor, the fajita tacos, the fast and very friendly service, I recommend it(Original)Me encantaron las gorditas al pastor los tacos de fajita el servicio rapido y muy amable lo recomiendo
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I’ve always loved the Hampton Inn… but this, here at Pasadena is the best by far… Great service at the front desk, all the crew and the room is very comfortable It also have gym, laundry service, a few snacks (on sale) and the breakfast is as good as in the other Hamptons I’ve been
As a 20-year Honors member, I cannot recommend this facility nor will I ever stay here again. This is the first terrible property I have ever experienced. The desk clerks were unkempt, the hotel had an odor and there was trash outside. No butter at breakfast and if you want to eat, bring your own utinsils because the plasticware is useless.
Bad customer service with dry/old food
Its understandable that covid brought the no daily room service. So what's the excuse for my room not being cleaned well prior to my arrival. I had to reclean my room due to it not being properly cleaned prior to my arrival. No big deal. The issue came about five days later during my stay when their was loud music obnoxiously being played and hotel staff lied about talking to other guests to lower the music so I can concentrate on my work and relax. The music kept playing until almost 11 PM which is unacceptable. After calling the front desk about 5-6times and no solution this makes me very disappointed in the service I received at this Hampton Facility. As a Lifetime Diamond member this is by far the worst Hotel experience I've had in 12 years. WOULD NOT RECOMMEND.
Friendly staff, room was clean and bed was pretty comfy. That's the pro part of review. Con: two USB ports in a junior king suite that took hours to charge a phone. The TV inatalled such that it hit the desk light fixture when you turned the TV to watch either from bed or couch. Little to no counter space in bathroom. Adequate accommodation tho not a good value for what they charge.
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