Applebee's Grill + Bar

Seat at the table for over 10 minutes on a Tuesday night place was almost empty only 2 more tables had ppl and now I know why, because I didn’t even get to order a drink they keep walking by my , manager and waiters so I walked out🤬🤬

If you want a good experience just drive a little more and go to cheddars scratch kitchen better prices , service and food 😋😋
They got my drink under 5 minutes and my food was out in 15 minutes , I didn’t know about them but now I do this is my new place 🥰🥰🥰

Atmosphere: 1

Service: 1

Thank you Steven for the great customer service the fresh hot food and a perfect attitude! Much appreciated! Will be back!

We came in last night and sat in the bar. The bartender Angela was absolutely a gem not sure when she started but we never saw her before her smile and attitude were contagious. The manager sat down next to us and chatted for a while. There was even a waiter dancing at a table wit his customers. This didn't feel like the applebees we only go to for convenience it was a bar we want to come back to. We will be back!!!

Atmosphere: 5

Food: 5

Service: 5

Great food and atmosphere

Atmosphere: 4

Food: 4

Service: 4

Had to stop here for my free meal on Veterans Day. I love me some Applebee's!

Atmosphere: 5

Food: 5

Service: 5

Super affordable and good meals for a dine in restaurant

Atmosphere: 5

Food: 5

Service: 5

Service was crazy slow 🐌 everyone walks around like deer 🦌 in headlights

Atmosphere: 5

Food: 5

Service: 1

Stephen was our server. We went in for veterans day meal. He was great and funny. A +

Atmosphere: 5

Food: 5

Service: 5

Always good food. Atmosphere is fun and uplifting. I love it. Wish I could go all the time.

They curse a lot here and really don't try to hide it. It's really one of the managers that bosses the employees around like slaves (no, I do not work here). Very Pop Copy (IYKYK). The food is ok but they still messed up my order with all that cursing.

Atmosphere: 1

Food: 3

Service: 2

The food was not bad but the customer service was amazing super kind and super nice love there energy and will love to come back again.

Atmosphere: 5

Food: 3

Service: 5

Love it went years ago on hwy 6 and 290 it closed had to travel to the one in Katy but was worth it loved nice people nice atmosphere decent prices great food and service

Parking: Good parking on feeder in a shopping mall parking lot lots of places to park

Kid-friendliness: Park up front wheelchair accessible kid friendly

Wheelchair accessibility: Wheelchair accessible right up front and plenty

Atmosphere: 5

Food: 5

Service: 5

Service at Applebees & their quality of food has really gone down. Tried it after not eating there for years. I’ll go for karaoke, but literally, not the food!

Atmosphere: 2

Food: 2

Service: 1

love the $5 drinks!

Atmosphere: 5

Food: 1

Service: 5

This was an absolutely wretched experience. We hadn't been to an Applebee's in some time thanks to a poor experience, but we decided to give it a try again. That was a mistake. Firstly though, let me say the hostess was great. Friendly, amenable, and willing to help. Thanks to her, after we had sat for 15 minutes waiting for someone to even come take our drink order ( please note it was a slow Wednesday evening ) -she- went back to fetch our waiter. He proceeded to lie and say he had been stuck in the back. The truth was, we had seen him dealing with another table multiple times while we sat there. Now... we were willing to give him the benefit of the doubt that he hadn't known we were his table, but the blatant lie was bad.

After we finally order our drinks and an appetizer (pictured) its another good 10 minutes before someone (who I can only imagine was the manager) brings out our appetizer and asks if we're doing okay. My wife makes it clear that we're not enjoying our visit but just asks if we can have the drinks we ordered. He goes off to the back and after another 5 minutes or so the waiter comes back with the drinks finally and then launches into their charity speech. They were doing something like 'buy a vet a beer'. Normally totally okay with this sort of thing, but maybe not when it took 30 minutes to get our drinks. The whole thing just felt awkward and forced and like he didn't want to be there. He then promptly leaves without taking our meal order.

We wait another 10 or so and then decide its time to go. When he finally arrived, not to ask us what we wanted to eat, but to see if my kiddo wanted another shirly temple, we asked for the check, paid, and left. He got a tip, but not anything like we normally tip.

Other notes:

The Food. We never tried anything but the appetizer and while it was warm, it was not good. Not sure if thats normal for that dish, but my kid who loves spinach dip wouldn't touch it after the first bite.

The Manager. I might be wrong and maybe he was a different waiter who was helping out and never seen again, but I doubt it. But of that was the manager... he knew we were unhappy with the service and clearly could not find a care in his body to care about our experience. Even when we were obviously upset and leaving early, there was zero effort on either of their parts to try and salvage any sort of customer experience. If not for our hostess, it would have been easily the worst dining experience I have had in over 15 years.

0/10, won't be going to Applebee's again.

Atmosphere: 2

Food: 1

Service: 1