The presentation of the dishes was beautiful and made the meal feel extra special.
Lane
The lady at the window mixed up my order then was quite rude and refused to admit she made a mistake tho another worker was like we can fix that. The root beer was super good but honestly that lady being as rude as she was about mixing up what I ordered I wouldn't go back.
Atmosphere: 1
Food: 3
Service: 1
Antoinette Childress
Please read update at the bottom
The intercom doesn’t work so you have to place your order at the window and then wait for your food to be made. This has been a issue for months. When you file a complaint no one gets back with you. Also the phone number leads you right to a voicemail that say goodbye and hangs up. This place needs a whole new attitude and look. Trash service and the building is not updated. The employee have 10 plus piercings in their face at the drive thru. I’m going to try to call the health department and food department. I want this place renovated with some new employees that take their job seriously.
Update 3/25/2025 This place has really improved their service and their intercom is upgraded. I have went numerous times since this review and haven’t had a problem.
Lori Wolf
This place is a must !!
Atmosphere: 5
Food: 5
Service: 5
Brian Reynolds
Wife loves the root beer floats
Atmosphere: 5
Food: 5
Service: 5
Lauren
Waited in line so long (20-30mins) that I just decided to try another place. It wasn’t even busy that time of the day. The staff were just very nonchalant.
Service: 1
Chris White
Idk where to start the A3 bacon burger nasty nasty the fries taste like grease they need to clean the grease cause the same grease that fries the fish Fry's everything. And it taste like old grease first time and last time for a&w long johns is good fish taste good the shrimp was no like that tho. Irving had good customer service.
Atmosphere: 5
Food: 1
Service: 3
Ashley Booth
I used to love A&W since my from the north. Today I came in and ordered my food. The lady in blue at the front counter got mad cause I didn’t order my food how it’s set up in her computer. I order a A5 and A6.. with chili cheese fry’s. She assumed I wanted a regular drink when I wanted root beer floats. She said well you should of ordered it the right way cause now I gotta redo it all.. I felt like I was an inconvenience to stop here. Then I told her I didn’t want onions on my hot dog and she said it didn’t come with onions.. guess what IT CAME with onions !!!!!!!!!!!!!!!!
Can you get rid of these old stuff and long john silvers because i hate them i dont want to see long john silvers and these old stuff when i get closer to it and what i tell you to do means you have to do it this restaurant still looks like a 20th century restaurant and i dont want good restaurants with bad restaurants so please remove these
Kevin
bad serving,terrible assistant, disgusting food never come here, they kicked me out and denied my service.
Atmosphere: 1
Food: 1
Service: 1
April Shannon
I came through the drive through and the lady spoke to me as if I popped up at her house and she didn’t want me there. I drove off. I understand people have bad days but it wasn’t a long line for your attitude to be that dude. Please don’t fire her but she should definitely get a coaching for better customer service
Atmosphere: 1
Food: 1
Service: 1
Naomi Padilla Ministries
Love A & W one of a kind
Raquel Chavez
To say we were extremely disappointed is an understatement. We were craving AW and Long John Silver since we hadn’t had it in like 7yrs. The cashier was extremely rude getting mad for no reason, and then we got out order which we stated it was dine in and she bagged it to go. Once we were checking our food, we saw it was wrong so I went to let them know if they can redo it as I didn’t want sauce on the rice bowl. She was not happy about that. Never again are we eating here.
Service a bit slow, but food was great.
The Root Beer is so good you'll see sounds.
Atmosphere: 5
Food: 5
Service: 5
The presentation of the dishes was beautiful and made the meal feel extra special.
The lady at the window mixed up my order then was quite rude and refused to admit she made a mistake tho another worker was like we can fix that. The root beer was super good but honestly that lady being as rude as she was about mixing up what I ordered I wouldn't go back.
Atmosphere: 1
Food: 3
Service: 1
Please read update at the bottom
The intercom doesn’t work so you have to place your order at the window and then wait for your food to be made. This has been a issue for months. When you file a complaint no one gets back with you. Also the phone number leads you right to a voicemail that say goodbye and hangs up. This place needs a whole new attitude and look. Trash service and the building is not updated. The employee have 10 plus piercings in their face at the drive thru. I’m going to try to call the health department and food department. I want this place renovated with some new employees that take their job seriously.
Update 3/25/2025 This place has really improved their service and their intercom is upgraded. I have went numerous times since this review and haven’t had a problem.
This place is a must !!
Atmosphere: 5
Food: 5
Service: 5
Wife loves the root beer floats
Atmosphere: 5
Food: 5
Service: 5
Waited in line so long (20-30mins) that I just decided to try another place. It wasn’t even busy that time of the day. The staff were just very nonchalant.
Service: 1
Idk where to start the A3 bacon burger nasty nasty the fries taste like grease they need to clean the grease cause the same grease that fries the fish Fry's everything. And it taste like old grease first time and last time for a&w long johns is good fish taste good the shrimp was no like that tho. Irving had good customer service.
Atmosphere: 5
Food: 1
Service: 3
I used to love A&W since my from the north. Today I came in and ordered my food. The lady in blue at the front counter got mad cause I didn’t order my food how it’s set up in her computer. I order a A5 and A6.. with chili cheese fry’s. She assumed I wanted a regular drink when I wanted root beer floats. She said well you should of ordered it the right way cause now I gotta redo it all.. I felt like I was an inconvenience to stop here. Then I told her I didn’t want onions on my hot dog and she said it didn’t come with onions.. guess what IT CAME with onions !!!!!!!!!!!!!!!!
0 stars!!!!!! Needs new management
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Can you get rid of these old stuff and long john silvers because i hate them i dont want to see long john silvers and these old stuff when i get closer to it and what i tell you to do means you have to do it this restaurant still looks like a 20th century restaurant and i dont want good restaurants with bad restaurants so please remove these
bad serving,terrible assistant, disgusting food never come here, they kicked me out and denied my service.
Atmosphere: 1
Food: 1
Service: 1
I came through the drive through and the lady spoke to me as if I popped up at her house and she didn’t want me there. I drove off. I understand people have bad days but it wasn’t a long line for your attitude to be that dude. Please don’t fire her but she should definitely get a coaching for better customer service
Atmosphere: 1
Food: 1
Service: 1
Love A & W one of a kind
To say we were extremely disappointed is an understatement. We were craving AW and Long John Silver since we hadn’t had it in like 7yrs. The cashier was extremely rude getting mad for no reason, and then we got out order which we stated it was dine in and she bagged it to go. Once we were checking our food, we saw it was wrong so I went to let them know if they can redo it as I didn’t want sauce on the rice bowl. She was not happy about that. Never again are we eating here.
Atmosphere: 1
Food: 1
Service: 1
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