Today on our return trip to Costa Rica, we decided to visit the Pinks Pizza store inside the Houston Hobby Airport. I find it unacceptable that in an airport, where there are passengers from all over the world, with different languages, they are treated with such rudeness, arrogance and haughtiness when ordering a slice of pizza. They should choose their employees better, with a little more empathy and better customer service! I do not recommend in any way that you visit this place, because I can even say that the employee on duty was racist in the way she treated us.
Fernanda Pierre
The salad was great considering the price and that it was an airport salad. The pizza was cold and had either a shard of glass or hard plastic in the first bite. The servers did discard the pizza and tried to investigate where the shard came from when I shared my safety concern. However, they were unable to provide me with a manager’s contact information so I could follow up privately.
Atmosphere: 3
Food: 3
Service: 3
Bincy Jacob
After a terrible experience grabbing Chinese food at the other place in the same food court, I had to dump the entire tray nearly uneaten and find something else to eat. After looking at reviews, I decided to buy one slice and see how it went. Pizza was actually pretty decent. I got the pepperoni slice and it looked fresh and tasted fresh. The only shock to the system was how expensive it was for a single slice of pizza with no drink or anything - $8.52. It may be worth it for someone ordering a whole pizza , but I would not pay that for a single slice in the future.
Atmosphere: 3
Food: 4
Service: 4
joe vasquez
There was lady cleaning in front of the manager and they use some type of mop to clean the oven this stick with towels was laying on the floor and used it on the oven they said the floor was clean because they just cleaned it and they was walking on the floor with the dirty shoes well that is against food code this a very nasty dirty place they should know better what ever is used on floors should not be used on counters or where ever food is in contact I did not here after I see this someone is going to get sick they step on pee and everywhere with the shoes I told the manager if the floor is that clean put a slice o. The floor and eat it she did not do it.
Atmosphere: 1
Food: 1
Service: 1
Charles Earley
They were great! Made a crust free pizza for me.
Atmosphere: 5
Food: 5
Service: 5
LA Wood
Pinks does a great job and is well know in Houston. Since this is in an airport there are fewer options. The price is good and the pizza slice is large.
Food: 4
Service: 4
Sarah Smith
The Big Boss was our favorite. Tons of topping and cheese. Definitely recommend.
Atmosphere: 5
Food: 5
Service: 5
Laura Castellanos Franco
Today 07-20 at 6:20 my family and I encountered a very aggressive cashier whose behavior was entirely unacceptable. From the moment we approached the counter, the cashier was rude and dismissive. Instead of greeting us politely, he snapped at us and seemed irritated by our presence. When we asked for recommendations, and pizza sizes he responded with a hostile tone making us feel unwelcome and uncomfortable.
This type of service is highly unprofessional and not what we expect from a reputable establishment like Pink’s Pizza. It has left us with a negative impression and made us reconsider visiting your location in the future.
We kindly request that you address this issue promptly. Proper customer service training should be provided to ensure that all employees understand the importance of treating customers with respect and courtesy.
Wilfred Bullock
Ok, it’s airport pizza. Lower your expectations and enjoy it for what it is. Just the right amount of grease. Flavorful and cheap. Best deal in Hobby.
I wanted to review the "big boss" pizza slice but they didn't have any made when I first looked through the line and surprise surprise they didn't have any made when I got a second slice. For a place that only offers five selections of pizza, I find it pretty pathetic they can't get their job done. The motto of this Sbarro knock off is, "7 days without Pinks pizza Makes One Weak!" The only thing that's weak is the greasy pizza and the scamming and gouging that goes on all day every day. I feel sorry for the people of Houston, but that's not really any of my business... r/sips13dollarbeer
Michelle Khawaja
The people are nice. However, the slices are cut cut way too small, To thin and 2 greasy.
Atmosphere: 3
Food: 2
Service: 4
Caleb Foster
I stopped by here heading back home. Was glad people were pumping out fresh pizzas fast. Menu had like 5 options of pizza. I ended up getting the meat lovers pizza. It was pretty good, which surprised me just way overpriced. If the pizza was thicker, I could be okay with the price. Pizza was also a tad greasy.
Atmosphere: 2
Food: 3
Service: 3
Jonathan Post
It was okay but not great. Also I thought it was pricey for one slice. The customer service was good though.
Atmosphere: 3
Food: 2
Service: 5
Cameron Cassidy
The pizza was very good for an airport and the service was good. The 1-star is for the tip screen.
Today on our return trip to Costa Rica, we decided to visit the Pinks Pizza store inside the Houston Hobby Airport. I find it unacceptable that in an airport, where there are passengers from all over the world, with different languages, they are treated with such rudeness, arrogance and haughtiness when ordering a slice of pizza. They should choose their employees better, with a little more empathy and better customer service! I do not recommend in any way that you visit this place, because I can even say that the employee on duty was racist in the way she treated us.
The salad was great considering the price and that it was an airport salad. The pizza was cold and had either a shard of glass or hard plastic in the first bite. The servers did discard the pizza and tried to investigate where the shard came from when I shared my safety concern. However, they were unable to provide me with a manager’s contact information so I could follow up privately.
Atmosphere: 3
Food: 3
Service: 3
After a terrible experience grabbing Chinese food at the other place in the same food court, I had to dump the entire tray nearly uneaten and find something else to eat. After looking at reviews, I decided to buy one slice and see how it went. Pizza was actually pretty decent. I got the pepperoni slice and it looked fresh and tasted fresh. The only shock to the system was how expensive it was for a single slice of pizza with no drink or anything - $8.52. It may be worth it for someone ordering a whole pizza , but I would not pay that for a single slice in the future.
Atmosphere: 3
Food: 4
Service: 4
There was lady cleaning in front of the manager and they use some type of mop to clean the oven this stick with towels was laying on the floor and used it on the oven they said the floor was clean because they just cleaned it and they was walking on the floor with the dirty shoes well that is against food code this a very nasty dirty place they should know better what ever is used on floors should not be used on counters or where ever food is in contact I did not here after I see this someone is going to get sick they step on pee and everywhere with the shoes I told the manager if the floor is that clean put a slice o. The floor and eat it she did not do it.
Atmosphere: 1
Food: 1
Service: 1
They were great! Made a crust free pizza for me.
Atmosphere: 5
Food: 5
Service: 5
Pinks does a great job and is well know in Houston. Since this is in an airport there are fewer options. The price is good and the pizza slice is large.
Food: 4
Service: 4
The Big Boss was our favorite. Tons of topping and cheese. Definitely recommend.
Atmosphere: 5
Food: 5
Service: 5
Today 07-20 at 6:20 my family and I encountered a very aggressive cashier whose behavior was entirely unacceptable. From the moment we approached the counter, the cashier was rude and dismissive. Instead of greeting us politely, he snapped at us and seemed irritated by our presence. When we asked for recommendations, and pizza sizes he responded with a hostile tone making us feel unwelcome and uncomfortable. This type of service is highly unprofessional and not what we expect from a reputable establishment like Pink’s Pizza. It has left us with a negative impression and made us reconsider visiting your location in the future. We kindly request that you address this issue promptly. Proper customer service training should be provided to ensure that all employees understand the importance of treating customers with respect and courtesy.
Ok, it’s airport pizza. Lower your expectations and enjoy it for what it is. Just the right amount of grease. Flavorful and cheap. Best deal in Hobby.
Atmosphere: 4
Food: 4
Service: 5
Soggy, not crispy at all!
Restaurantji Recommends
I wanted to review the "big boss" pizza slice but they didn't have any made when I first looked through the line and surprise surprise they didn't have any made when I got a second slice. For a place that only offers five selections of pizza, I find it pretty pathetic they can't get their job done. The motto of this Sbarro knock off is, "7 days without Pinks pizza Makes One Weak!" The only thing that's weak is the greasy pizza and the scamming and gouging that goes on all day every day. I feel sorry for the people of Houston, but that's not really any of my business... r/sips13dollarbeer
The people are nice. However, the slices are cut cut way too small, To thin and 2 greasy.
Atmosphere: 3
Food: 2
Service: 4
I stopped by here heading back home. Was glad people were pumping out fresh pizzas fast. Menu had like 5 options of pizza. I ended up getting the meat lovers pizza. It was pretty good, which surprised me just way overpriced. If the pizza was thicker, I could be okay with the price. Pizza was also a tad greasy.
Atmosphere: 2
Food: 3
Service: 3
It was okay but not great. Also I thought it was pricey for one slice. The customer service was good though.
Atmosphere: 3
Food: 2
Service: 5
The pizza was very good for an airport and the service was good. The 1-star is for the tip screen.
Food: 4
Service: 1
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