Baskin-Robbins

8076 S Gessner Dr, Houston
(713) 541-9606

Recent Reviews

Jennifer Berrios

They close earlier than time listed online and in-store. They’ve also given excuses like we don’t make shakes after 8 or no milk. Very inconsistent information and bad

Service: 1

SAIF MEHDI

The guy working here says the manager asked us to close early from where we were this drive was 25 mins even though there was time they denied to serve us literally the time I am posting this review it is still 8:45pm.

Service: 1

Vanessa L.

Excellent customer service, thats my only review and freat ice creamm , custumers are the ones that ruin everything not the employees

Gabriel Gomez

Small portions and expensive icecream

Samantha Flores

Black walnut Ice Cream tasted old

M4LT M41T Malt

Found random piece of plastic string in my ice cream... Establishment refused to replace it with a non ice cream scoop product.

ThunderTheArtist

Ice cream is so delicious ??

thunderheart 2763

Ice cream is so delicious ??

Cristina Miranda

The employees were impatient and unfriendly! At 8:10 pm they were closing down when they close at 9! One girl was more unprofessional and rude she left me talking so she could quickly go put up the chairs and wipe the tables. My daughters were trying to sit and enjoy their ice cream and she was trying to be so quick to remove their chairs and stack them up.

Fabian T.

Came here the other day with the family the staff is very polite and not rude at all. I have seen extremely rude customers come here all the time and that is when the staff defends themselves. If you come in with a good attitude the staff will be very polite and welcoming to you. The girl that always attends me is always polite!

Jocelyn B.

Walk in at 8PM WHEN STORE CLOSES AT 9pm chairs were already up. One table had people sitting but it was a problem when we wanted to sit down. We left. Terrible service very ghetto !

Tammi R.

Horrible Horrible service. I went to get an ice cream cake and when I got to the registry the staff was like I was supposed to wait until one of them got the cake for me. I said Nothing and continued to wait to check out. The staff told the cashier to check out another person while I was waiting. I waited until I checked out and asked for her name, she was like im not giving you my name then started to curse and point her middle finger. Very unprofessional and telling of this business. I will never return again

Stephanie Chanax

Girl in short blond hair very rude was rushing me to get my order, made me feel uncomfortable when she rolled her eyes so I just chose whatever was Infront of me. Bad customer service

Jason Sanches

4 dollars for a small icecream cone lol. You can buy a whole tub of icecream in aildi like for 6 dollars. Never again. Just buying the name. The icecream didn’t even taste good. Service was nice.

Hayley ONeal

I had a hair in my sundae (cashier kept telling me it wasn't when it very clearly was) and there were gnats flying everywhere. We were swatting at them the whole time we were in there.

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