Baskin-Robbins

3266 Westheimer Rd, Houston
(713) 520-6881

Recent Reviews

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Danny Waltenburg

Ice cream was great. Service was great. I did not get my chocolate topping that I ordered on mobile but still got the $1.00 up charge anyway. Lame

Ryan Fitzgerald

Love this place!! Favorite place to get ice cream in town. Good price and very tasty.

Frank Peters

Milkshake Small $7. Mint Chocolate.

Cinema Semere entertainment

Best ice cream šŸØ wow

Rudy Nemat

Terrible. Old place. One person working. Patronsare the type you see at bus stations

Hailey Chicas

Love this place! Good ice cream, but after school when I want to use my rewards they say they don’t take them… let’s be for real now ik y’all have the app šŸ™„

Joe Y

Extremely rude older lady. She was on her phone the entire time we wanted service then got upset because my spouse and I both had birthday redemption coupons and didn’t tell her in the beginning. If you don’t want to work at your job then quit. It’s not that hard to be a decent human

Atmosphere: 1

Food: 5

Service: 1

Mohammed Ahmed Mohiuddin

Lovely , nice and cool ambiance. Very good customer service bernice is very polite and good.

Atmosphere: 4

Food: 4

Service: 5

melody

I’ve noticed that no matter how nice you are to some of the workers they’ll still give you bad quality cones and give you mediocre at best treatment if you’re obviously a student from the school in front. Ive tested this theory over the course of the 4 years of my school career and every time i show up in my uniform they go to the back and give me the STALEST cone they could possibly find and most of the staff are very rude, and condescending. The times I’ve gone there without my uniform and with my parents they give me the cones from the front. Today I went and the guy working there didn’t seem to care about providing at least somewhat decent customer service. He had a very stern face during the whole interaction and when i POLITELY asked for some cherries he denied there being any. I returned half and hour later with my dad and to my surprise the person infront of us had a cup with a cherry on top ?. thankfully this time 2 other kind polite women helped us and I asked them if they had cherries and they said they did. Which is really weird because what’s the reason for lying? I asked the really nice young girl who the manager is and she pointed to the guy who had just been rude to me. This is completely unacceptable behavior from a MANAGER. I thought a managers job was to provide friendly and welcoming customer service. Hope he gets fired ?and people from my school stop going because not only is the service SUBPAR but so is the ice cream and the cleanliness. I literally saw a roach right outside their door.

Atmosphere: 1

Food: 3

Service: 2

Samuel Richey

31 flavors of yummy ?

Atmosphere: 5

Food: 5

Service: 5

PARKER STANTON

Great ice cream definitely recommend

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Rainbow Sherbet

J&J C

I come here time to time, but let me tell you this place isn’t very clean . It’s old and outdated. The staff is young and immature.

Atmosphere: 1

Food: 3

Service: 3

Recommended dishes: Rainbow Sherbet

Janay C

I come here time to time, but let me tell you this place isn’t very clean . It’s old and outdated. The staff is young and immature.

Atmosphere: 1

Food: 3

Service: 3

Recommended dishes: Rainbow Sherbet

Daniela Herrera

I know most of you all know that if you need to use the restroom because of an emergency, you just go. This was my closest restroom near me .. especially if you have a condition called UC. I KNOW I wasn't buying ice cream, but I have a card that allows me to use private restrooms. Anyway, just letting you know, please be open-minded about people with disabilities.

Carol A

Ice cream was delicious, so rich and creamy. We watched them making their own waffle cones. They were wonderful!

Atmosphere: 3

Food: 5

Service: 5

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