Buffalo Wild Wings

We just left there about an hour ago and the service was very poor from start to finish. Every interaction with the waiter (male with long hair tied back) felt dismissive, rushed, and unprofessional. Simple requests, such as asking for water, were met with sighs and an attitude that made it feel like we were inconveniencing him the entire time.
We were a party of six and experienced a long wait, which we didn’t mind, but the service never improved. The most concerning issue occurred when dessert arrived and there was a hair in one of the desserts. When we brought it to the waiter’s attention, no replacement was offered. He later returned and said they couldn’t determine whose hair it was and even mentioned that “both people back there are bald,” which was an inappropriate and unprofessional response to a legitimate concern.
We asked to speak with a manager, but no one ever came. Between the hair in the dessert, the lack of accountability, and consistently bad service during every interaction, this is not a place we would return to or recommend.

They are extremely slow, they take 30 minutes to take your order and then an hour to actually bring it out

Atmosphere: 3

Food: 3

Service: 1

I am doing this review before the food arrives but Buffalo Wild Wings usually never misses.
Triston helped me with my transaction and helped me save money by letting me know about the lunch special. Triston was kind and professional with my experience. Clean establishment as well!

Atmosphere: 5

Food: 5

Service: 5

Tristón is amazing - very helpful- wings are always amazing

Atmosphere: 5

Food: 5

Service: 5

Do NOT go here. 12-21-25, 1:43 PM. I ordered 15 wings. 15 minutes later, I got them and drove home 5 miles away. Bone dry, stringy, and a couple were simply and clearly Burnt. How could they let this out of the kitchen? Drove back, showed the mgr; she politely said something about the grease Just now being changed, and a replacement batch would be good. I took a chance. 10 minutes later, new wings. The Only difference was that there were no obviously burnt wings, although they Clearly were overcooked. I tasted one, showed the bone dry stringy inside to the mgr, and suggested she taste one. She refused and gave me a refund. There is ABSOLUTELY NO QUALITY CONTROL HERE. Please do yourself a favor and go elsewhere.

Atmosphere: 1

Food: 1

Service: 1

I want to give a Big Shoutout to Tristin🙌🏻 if I misspelled your name my apologies lol 😂 for helping me I was Door Dashing and I was sent Twice to Buffalo Wild Wings🙌🏻 and Tristian was a great help to me and my mom JESUS LOVE 💗 Y’all 💞💞💞💞and Has A Plan🙌🏻for your Life🙌🏻 so be encouraged and have a wonderful lit 🔥 night❤️🙌🏻✌🏿

Atmosphere: 5

Food: 5

Service: 5

Triston was great!

Atmosphere: 5

Food: 5

Service: 5

Food was amazing and customer service was amazing Triston was great

Atmosphere: 5

Food: 5

Service: 5

Triston was super friendly & attentive at the to-go counter, I am bww obsessed & always appreciate excellent customer service like I received today!

Atmosphere: 5

Food: 5

Service: 5

What happened to this place? Food quality and service is so bad. The answer is obvious.

Atmosphere: 1

Food: 1

Service: 1

Yae gave us a good customer service and also the front desk guy 👌🏻❤️

Atmosphere: 5

Food: 5

Service: 5

I had one of the worst customer service experiences at this Bdubs. I called to place an order and spoke with Mary, the manager. When I asked if my wings could be cooked well-done, she flat-out refused with no explanation. It’s literally just frying wings a few minutes longer—l why is that such a problem? Instead of trying to be accommodating, she gave me attitude and every reason to make things difficult.

When I told her I would be leaving a bad review, she actually started making prank phone calls from the store phone calling and hanging up like a child. Completely unprofessional and honestly bizarre behavior for a manager.

Atmosphere: 1

Food: 1

Service: 1

Unbelievable slow.

Atmosphere: 5

Food: 1

Service: 1

We came and Elsik HS Band was there, I think they sponsor them, had a great time and it was a plus with the band playing and then they sticked around,great environment.

Atmosphere: 5

Food: 5

Service: 5

Our bartender Emily was so attentive and her drink suggestion did not disappoint. 🍹

Atmosphere: 5

Food: 5

Service: 5