Buffalo Wild Wings

Bad service i never come back food came late they never clean my table

Atmosphere: 1

Service: 1

Just like in DXB but better, as you can have a beer at US stores..

Atmosphere: 5

Food: 5

Service: 5

This Buffalo Wild Wings is the worse location I’ve ever went to. I usually do dine in and it’s the same wait time. It’s like no one cares to serve the customers. Today I decided to place an online order directly through Buffalo Wild Wings app. I placed my order and the prompt time to pick up was 25 mins from ordering so I headed to the store…. When I arrive no one was working the front or assisting the dine in or take out but they had the empty bar with two workers just looking and not a word. The manager on shift was asked what’s the hold up for dine in and to go but no response other than people employee wise have left. Mind you as I’m writing this I’m still waiting and it’s been plus 1 hr and 15 mins now.

Atmosphere: 1

Service: 1

If I could leave less than one star I would absolutely atrocious service. Food took over and hour and 30 minutes to come out with only 3 people in the dining room, dining room was filthy no clean tables despite there being over 20 tables on one side of the establishment. Dirty dishes, rags, and clean up containers all over the dining room extremely unsanitary. When the food came out multiple plates were cold, drinks took over 45 minutes to get to the table. Service was absolutely unacceptable. There were even door dashers waiting over an hour for orders multiple patrons complained. Even when notified that food was cold servers were inconsiderate. Not even 2 hours before closing and almost no patrons in the store and still service was atrocious.

Atmosphere: 1

Food: 1

Service: 1

Staffed by incompetent lazy people who will get your order wrong every time

Service: 1

Wait too long for cold dry wings, the double vodka pour was weak, and it’s loud. Never again. Star pizza doesn’t have wings, I figured this place so close must be a good marriage. Nope.

Atmosphere: 1

Food: 1

Service: 1

I called ahead to confirm a special and was told it would be honored, but when I arrived I was informed otherwise. That was really frustrating, but I still decided to order. The food itself was good, though the wings were very small. I also feel the prices have gotten pretty expensive. Management should make sure all staff are aware of specials and promotions so customers aren’t misled.

Atmosphere: 5

Food: 5

Service: 4

We sat there for 15 mins and inspite of reminding them no one came to take the order . We had a party of 14 and we ended up walking out . Extremely poor service

Very bad service went with family waited 20 mins for someone to come take the order no one showed end up leaving

Atmosphere: 1

Food: 1

Service: 1

I recently visited this Buffalo Wild Wings and had a mixed experience. The atmosphere was lively and the place looked great, but the service was definitely not up to the mark. We had to wait a long time for our food, and there wasn’t much communication or attention from the staff during the delay. The wings were decent once they arrived, but the overall service made the experience less enjoyable. Hoping they improve their speed and customer care, because the place has good potential.

Atmosphere: 3

Food: 4

Service: 2

More places like this

They need help real bad… picking up my order though DoorDash and still have to wait 30min from the pick up time. There is no host/hostess or anyone at the “take out” counter. It took me standing in the front for 10min until I was finally acknowledged.

Service: 1

Food good fast a little too salty for my taste.

Atmosphere: 5

Food: 4

Service: 5

Worst experience ever. I ordered pickup online. Gotta wait more 30minutes after i arrived. Then they messed up the sauce. So frustrated

Atmosphere: 1

Food: 1

Service: 1

Just left this specific location which had the worst management. After ordering off happy hour menu to our server, we received our drinks and when the check arrived shots were charged at full amount. When given to server to correct mistake , a deduction was made but at the wrong amount. Told server to let manager know of the incorrect amount and manager, short skinny woman with glasses and low cut hair down to the scalp, came to the table with an off energy about the “discount” she gave on the alcohol that was ordered. Our poor server was immediate to take acknowledgment of his mistake and explain he was new while the “manager” was immediately eager to blame it on him and insinuate she did was a “favor” by taking money off the check for “full” shots. When we tried to explain that she could have trained staff better to explain the difference to guest her energy shifted entirely & became hostile. At which her body language and tone shifted , she proceeded to pull a chair to the side of the table and lift one leg up on it to “demonstrate” to the table how math works. Very unprofessional and disgusting behavior from someone in “management”. This specific location has a very big problem with attitude and just being ran poorly.

Atmosphere: 1

Food: 2

Service: 3