Burger King
1154 Edgebrook Dr, Houston
(713) 941-5323
Recent Reviews
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I ordered on the app, somehow didn’t give me my nuggets and both cokes were flat. We called the store and they didn’t want to resolve the issue..
Atmosphere: 1
Food: 1
Service: 1
I ordered my food online. The woman who should have been working the front counter was wiping windows. I explained that I placed an online order 10 minutes ago before my arrival. She kept wiping the windows until she finally took an interest in checking on the status of my order, which was a result of poor workmanship on her part and a lack of attentiveness to customers. She was moody as if the customers and I were inconveniencing her, which was not the case. She needs to understand that working the front counter and tending to customers comes with the job. In addition, our money pays for the food that we order, so she needs to prioritize customer needs over window cleaning. I understand that cleanliness is important, but when you have customers waiting in line, let's prioritize their needs with timely service. The experience I had with this Burger King today (July 10, 2025) was poor and could have been better. The manager needs to ensure that the front counter employees are adequately trained, as my experience with the one of them today was poor and needs improvement.
Atmosphere: 1
Food: 3
Service: 1
Had a quick burger. Friendly staff. Great service. Didn't leave hungry.
Atmosphere: 5
Food: 5
Service: 5
The place was really dirty. Friendly staff and food was great but floors and tables were dirty. The ketchup dispenser was dirty.
Whopper jr way too small.
Worst place to go..ever.i ordered 2 whopper Jr the same way do that they do t mess them up. But somehow they messed both burgers up and neither one had the right paper on the burger. .pathetic place ...
Atmosphere: 1
Food: 1
Service: 1
Don't know why they ask cheese or no cheese??. Turns out you ask for cheese, they charge extra for it and then oh surprise!!! No freeking cheese! They take your money and Don't serve right!. Never again will I go there!
Atmosphere: 2
Food: 2
Service: 1
Slow on getting orders and orders were wrong.
So bad . The food and the service
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Hamburger
THE CHIKEN SANDWICH WAS SO GOOD THE GUY WHO GAVE MY FOOD WAS NICE MY SISTER GOT A GOOD TOY UNLIKE MCDONALDS
Kid-friendliness: My sister got such a good toy McDonald's needs to get their stuff together
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper
Restaurantji Recommends
Good food good costumer service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Whopper
Use to love BK.... but it feels like the most expensive fast food chain now, while having the smallest burgers and portions of any of them. I've lost my faith in this franchise
Atmosphere: 3
Food: 2
Service: 4
Recommended dishes: Supposed to Be Large Fries, Onion Rings, Whopper
It's Burger King. Been 3 times orders have been right and food good.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Double Whopper with Cheese, Texas Double Whopper, Whopper
this store never has root beer and has apparently never had it, but it's always on the app to order. if you don't have an item, 86 daily or get it in stock to be accurate.
Business was slow, but they still manage to screw up your order. Don’t believe the good reviews.
Vegetarian options: Impossible whopper
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Whopper
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