Another chain is improving but not consistent. This location is better than most despite the large presence of homeless population in the area. The management is doing a good job
The girl that took my order was in training. Her supervisor continued to coach, making sure she did everything correctly. As We were ready to drive off, she came out running saying I for.got your nuggets. Wow!!! That's service. Credit goes to the trainer!! Kudos!!
Parking: A lot of space..
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: French Fries
Tom
I would rather and actually encourage those who come here to work. THE 13 percent already here ruins it for everybody else.
Bryan Navarro
They always forgot something whenever I order something. This is the 6th time going and they forgot something that I ordered. I'm done coming here.
Atmosphere: 2
Food: 2
Service: 1
Fizza Askari
Nice place to eat
Food: 5
Joshua Travagline
I went in for my lunch for my 12 hour shift for the city and I ordered 12 chicken fries with a extra sauce a Texas whopper and a oreo shake I was giving one sauce and looked at like I was crazy when I asked for the second one that come with the 8piece and my extra sauce my burger didn't have ketchup on it alot of mayo and mustard I guess to cover the fact and my chicken fries were cold and a little stale all while when I got there it was no one there but one truck that was waiting at least 5 mins before I got to the window I'm good on ever going back to this location
Atmosphere: 1
Food: 1
Service: 1
Jose Robles
Terrible service, it takes hours to deliver your order and they give you everything wrong!!
Om As
Wow What a shock! the worst behavior I have ever seen, when I needed to take my order from the drive-through , she couldn't understand my order, so I went to the first window to order food, her attitude was very bad and disrespectful to customers, she rudely said why are you on the phone! She judged me, then told me to get back in line! Her attitude was very rude This happened at 2:00 PM in 08/24/2024
Amber
Denying someone water is the lowest you could go. It's HOT outside. I'm sure you think giving a cup of water to a homeless person would come out of your paycheck. It costs nothing to be kind and show some compassion. The owner of this location should be ASHAMED of the employee, and reevaluate the staff & hire people who care about customer service and customers who enter BK.I should be a great service for anyone to enter any fast food establishment. It should also be Illegal to deny water in the state of Texas, if its not a change should be made asap! I'll make sure to not take my business to this location.
Fries never hot manager is Always rude why come too work too do sloppy work and be rude too people for no reason
Atmosphere: 1
Food: 1
Service: 1
Sibonay Barrera
Staff was very rude, and when I asked if the employee was the manager based on her uniform, she said no. When I asked her for her name so I could call, she shut the window and walked away. This whole interaction stemmed from me saying I could wait at the window for my one item she said would only take a minute instead of pulling to the front so it didn’t affect their timer. There was no one behind me at the time either, so I didn’t understand the issue or the fact she encouraged the other staff members to treat me with hostility.
Service: 1
Nicolette Zapalac
Food is garbage for the most part. Every time they get my, order wrong. This last time they got my order correct but my fries, onion rings and burgers were raw hardly even cooked. Was disgusting. My husband got grossed out bad over the burger being raw. Seemed like nobody knew what they were doing. Sucks cause they are right in front of my neighborhood and I'll never go back again. I should have taken the food back and demanded my money back. The manager should be fired for putting out food like this.
Atmosphere: 1
Food: 1
Service: 1
Kell Dubs
Sweet people working there. They made our food super delicious!!
Typical fast food.
Another chain is improving but not consistent. This location is better than most despite the large presence of homeless population in the area. The management is doing a good job
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Classic Wrap Spicy Wrap Honey Mustard Wrap
Very good attention
The girl that took my order was in training. Her supervisor continued to coach, making sure she did everything correctly. As We were ready to drive off, she came out running saying I for.got your nuggets. Wow!!! That's service. Credit goes to the trainer!! Kudos!!
Parking: A lot of space..
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: French Fries
I would rather and actually encourage those who come here to work. THE 13 percent already here ruins it for everybody else.
They always forgot something whenever I order something. This is the 6th time going and they forgot something that I ordered. I'm done coming here.
Atmosphere: 2
Food: 2
Service: 1
Nice place to eat
Food: 5
I went in for my lunch for my 12 hour shift for the city and I ordered 12 chicken fries with a extra sauce a Texas whopper and a oreo shake I was giving one sauce and looked at like I was crazy when I asked for the second one that come with the 8piece and my extra sauce my burger didn't have ketchup on it alot of mayo and mustard I guess to cover the fact and my chicken fries were cold and a little stale all while when I got there it was no one there but one truck that was waiting at least 5 mins before I got to the window I'm good on ever going back to this location
Atmosphere: 1
Food: 1
Service: 1
Terrible service, it takes hours to deliver your order and they give you everything wrong!!
Wow What a shock! the worst behavior I have ever seen, when I needed to take my order from the drive-through , she couldn't understand my order, so I went to the first window to order food, her attitude was very bad and disrespectful to customers, she rudely said why are you on the phone! She judged me, then told me to get back in line! Her attitude was very rude This happened at 2:00 PM in 08/24/2024
Denying someone water is the lowest you could go. It's HOT outside. I'm sure you think giving a cup of water to a homeless person would come out of your paycheck. It costs nothing to be kind and show some compassion. The owner of this location should be ASHAMED of the employee, and reevaluate the staff & hire people who care about customer service and customers who enter BK.I should be a great service for anyone to enter any fast food establishment. It should also be Illegal to deny water in the state of Texas, if its not a change should be made asap! I'll make sure to not take my business to this location.
Saw the incident from facebook.
-Voice for people.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Bad service/ food delivery missing
Fries never hot manager is Always rude why come too work too do sloppy work and be rude too people for no reason
Atmosphere: 1
Food: 1
Service: 1
Staff was very rude, and when I asked if the employee was the manager based on her uniform, she said no. When I asked her for her name so I could call, she shut the window and walked away.
This whole interaction stemmed from me saying I could wait at the window for my one item she said would only take a minute instead of pulling to the front so it didn’t affect their timer. There was no one behind me at the time either, so I didn’t understand the issue or the fact she encouraged the other staff members to treat me with hostility.
Service: 1
Food is garbage for the most part. Every time they get my, order wrong. This last time they got my order correct but my fries, onion rings and burgers were raw hardly even cooked. Was disgusting. My husband got grossed out bad over the burger being raw. Seemed like nobody knew what they were doing. Sucks cause they are right in front of my neighborhood and I'll never go back again. I should have taken the food back and demanded my money back. The manager should be fired for putting out food like this.
Atmosphere: 1
Food: 1
Service: 1
Sweet people working there. They made our food super delicious!!
Atmosphere: 5
Food: 5
Service: 5
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