Burger King
9501 Jensen Dr, Houston
(713) 694-9793
Recent Reviews
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I had a good experience, fresh and hot food, I recommend this place
Atmosphere: 5
Food: 5
Service: 5
Definitely not 24hrs at this location and there’s always homeless ppl by the pick up window asking for money
Old food every time. Idk why I keep going there
I was definitely amazed and proud of the black young lady that professionally bounced back and forth from drive thru to front counter while bagging food and giving customer service making sure condiments were offered and given and didn't miss a beat Now she is good!!!!!!!! I hate I Can't recall her name cause she definitely needs to be recognized.
I see the morning show has a big problem only two employees one cooking the other one is the manager and they're going to I'm looking at them prepare food and you going to give me something you already made when I asked for something fresh and second of all I don't eat pork and you going to put pork on it that tells me about this place I want to try to contact the customer service take me to BS
11:11 pm the red head dude that work there needs a raise he has good customer service I’d come there there 24 hrs
Went there this morning, my total went from $6 to $7 at the window and when I checked my card I was charged $8. The crossaint I ordered was so greasy, it stuck to the paper. It looked and tasted awful. The hashbrowns at the top were hot but cold at the bottom and I didn’t even get a receipt.
Friendly staff. Went in for a cup of water. They were nice enough to give me a cup.
Drive through and placed my order, got my food and was given some wrong food order... had to go back around and ordered what I was missing because I didn't want to sit here and return bags so they can look through to see if I was telling them the truth! Seeing that they handle money and then them looking through by food bag!
Every time I get a soda drink from this location the drinks are water down…Your drinks will taste flat…. stay away from this Burger King at all cost. Their drinks are super nasty and their food is nasty too.
Restaurantji Recommends
Get new workers... they're all miserable and rude!
Very bad service, they did not want to serve us even though it was still open at the time, the lady, I suppose the manager, was hiding and I could not take my online order, I was waiting for half an hour, I do not recommend it at all
Atmosphere: 1
Food: 1
Service: 1
An absolutely phenomenal experience at this Burger King location. Jose, the manager, was incredibly kind and attentive, making sure everything was just perfect. Bianca, the cashier, was so sweet and welcoming, and Darlyn, who cooked my two Whopper Juniors, deserves a huge shoutout ♥️💯— they were cooked to absolute perfection.
What stood out even more was the comfort and warmth this team provided during a really difficult moment for me. While I was there, I received the heartbreaking news that my friend’s mother had passed away, and it hit especially hard as I’m already navigating my own mother’s serious medical condition. Despite my personal struggles, their kindness and professionalism brought me a sense of comfort and normalcy when I needed it most.
The food was 10/10, and the service was just as exceptional. Thank you to Jose, Bianca, and Darlyn for going above and beyond. You all truly made an impact on me, and I’ll never forget it.
God bless you all thank you!
Atmosphere: 5
Food: 5
Service: 5
Luis did a amazing job with my order my food was fresh and hot I will most definitely be coming back
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Wrap Spicy Wrap Honey Mustard Wrap
Worst service ever he refused to serve me because I submitted a review and was trying to get the buy a small fry and drink get whopper free
Atmosphere: 1
Food: 1
Service: 1
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