This is the nastiest Burger King I've visited. The cross contamination was that a all-time high. No one was washing their hands touching their personal areas for example their hair and headpieces and they didn't have have gloves on. The dining room area was a mess. I literally had to ask the manager if he had any workers that could clean the lobby because I was dining in not to mention all the workers were just standing around laughing and talking
Atmosphere: 1
Food: 1
Service: 1
Juan Maldonado
I love burgerking I will never go to this one again and I live down the street . Third time I come here and always something wrong ... Drive through person can't understand English .. orders always messed up. Take 10 min to answer a drive through... I'm done with this BK
Atmosphere: 1
Food: 1
Service: 1
Bryan Yanez
Went at 6 doors are close nobody’s in there and I just wasted time to drive all the way there
Atmosphere: 1
Food: 1
Service: 1
Davida Woods
The manager took my order and messed up putting it in. She had an attitude about fixing it and messed it up 2 more times. The snatched the food bag from me when i requested a refund. I opted to keep it and threw it in the trash on 8/24 at 10:25am
Atmosphere: 1
Food: 1
Service: 1
Angel Luis
I usually leave reviews everywhere I go, but I feel this one is especially important to share because my experience was extremely disappointing and upsetting.
This morning after my daughter’s swim class, I decided to stop at Burger King for breakfast. It was my first time trying their breakfast, and I was genuinely excited. I ordered two croissant sandwiches (for myself and my wife) and a side of egg for my daughter — something simple and healthy for her.
When I received my order at the drive-thru window, the side of egg was missing. I double-checked the receipt, and I had been charged for it. I let the employee, Armando, know about the issue, and he was polite and willing to help. Unfortunately, the manager he turned to immediately dismissed the problem in a very rude and unprofessional way.
Instead of listening or verifying my order, she made several assumptions: • She assumed I was mistaken and that the egg must already be in the bag. • She then insisted there was already “an extra egg somewhere” even though I explained that I specifically ordered a side of egg by itself.
I checked the bag and both sandwiches carefully — there was no side of egg anywhere. When I explained this again, the manager refused to take accountability and treated me as though I was just trying to get something for free, which was not the case at all. I simply wanted the item I had paid for.
I asked to speak with the manager, only to find out that the same woman being dismissive and rude was in fact the manager. Her attitude was unprofessional, dismissive, and frankly insulting. She eventually asked to see my receipt (in a very rude manner), and once she realized I was correct, she quietly handed me the egg without saying a word — no apology, no acknowledgment, no accountability. When I said “thank you,” she didn’t even respond.
This entire encounter left me extremely upset. What should have been a quick breakfast run turned into an unpleasant and frustrating experience that actually made me cry afterwards because of how poorly I was treated.
I expect better service from Burger King, especially from someone in a management position. Armando was respectful and tried to help, but the manager’s behavior was alarming. She should not be representing the brand in this way without proper customer service training. At the very least, guests should be listened to and treated with respect when they bring up a valid issue.
I hope Burger King takes this feedback seriously, because today I left feeling let down and disrespected by a place I was genuinely excited to try.
Atmosphere: 1
Food: 1
Service: 1
Jennifer Junell
Best spot Carolina and Manuel where the best love it
Atmosphere: 5
Food: 5
Service: 5
Erendida
Went there with my family after church today. Everything was good and the kids loved the Naruto toys
Atmosphere: 5
Food: 5
Service: 5
Lorena Rodriguez
The worst BK everrrrrr! They gave me my order with missing food nobody speaks English no sorry no nothing never ever coming here again I rather drive milesss than come here. Fire everyone or shut it down.
Atmosphere: 1
Food: 1
Service: 1
Jessica Jones
Went there the other day went twice once in the after noon and again at night the same guy took my order twice when I went and he was the best couldn’t get his name but he was super tall and handsome treated me with respect helped me out also there was another maneger there I believe her name was Jesenia super respectful and loving really took care off me and the fam. Passed by again on drive through and same tall guy there attending me with all the love in the world we need more people like him. Loved the place
This is the nastiest Burger King I've visited.
The cross contamination was that a all-time high. No one was washing their hands touching their personal areas for example their hair and headpieces and they didn't have have gloves on.
The dining room area was a mess. I literally had to ask the manager if he had any workers that could clean the lobby because I was dining in not to mention all the workers were just standing around laughing and talking
Atmosphere: 1
Food: 1
Service: 1
I love burgerking I will never go to this one again and I live down the street . Third time I come here and always something wrong ... Drive through person can't understand English .. orders always messed up. Take 10 min to answer a drive through... I'm done with this BK
Atmosphere: 1
Food: 1
Service: 1
Went at 6 doors are close nobody’s in there and I just wasted time to drive all the way there
Atmosphere: 1
Food: 1
Service: 1
The manager took my order and messed up putting it in. She had an attitude about fixing it and messed it up 2 more times. The snatched the food bag from me when i requested a refund. I opted to keep it and threw it in the trash on 8/24 at 10:25am
Atmosphere: 1
Food: 1
Service: 1
I usually leave reviews everywhere I go, but I feel this one is especially important to share because my experience was extremely disappointing and upsetting.
This morning after my daughter’s swim class, I decided to stop at Burger King for breakfast. It was my first time trying their breakfast, and I was genuinely excited. I ordered two croissant sandwiches (for myself and my wife) and a side of egg for my daughter — something simple and healthy for her.
When I received my order at the drive-thru window, the side of egg was missing. I double-checked the receipt, and I had been charged for it. I let the employee, Armando, know about the issue, and he was polite and willing to help. Unfortunately, the manager he turned to immediately dismissed the problem in a very rude and unprofessional way.
Instead of listening or verifying my order, she made several assumptions:
• She assumed I was mistaken and that the egg must already be in the bag.
• She then insisted there was already “an extra egg somewhere” even though I explained that I specifically ordered a side of egg by itself.
I checked the bag and both sandwiches carefully — there was no side of egg anywhere. When I explained this again, the manager refused to take accountability and treated me as though I was just trying to get something for free, which was not the case at all. I simply wanted the item I had paid for.
I asked to speak with the manager, only to find out that the same woman being dismissive and rude was in fact the manager. Her attitude was unprofessional, dismissive, and frankly insulting. She eventually asked to see my receipt (in a very rude manner), and once she realized I was correct, she quietly handed me the egg without saying a word — no apology, no acknowledgment, no accountability. When I said “thank you,” she didn’t even respond.
This entire encounter left me extremely upset. What should have been a quick breakfast run turned into an unpleasant and frustrating experience that actually made me cry afterwards because of how poorly I was treated.
I expect better service from Burger King, especially from someone in a management position. Armando was respectful and tried to help, but the manager’s behavior was alarming. She should not be representing the brand in this way without proper customer service training. At the very least, guests should be listened to and treated with respect when they bring up a valid issue.
I hope Burger King takes this feedback seriously, because today I left feeling let down and disrespected by a place I was genuinely excited to try.
Atmosphere: 1
Food: 1
Service: 1
Best spot Carolina and Manuel where the best love it
Atmosphere: 5
Food: 5
Service: 5
Went there with my family after church today. Everything was good and the kids loved the Naruto toys
Atmosphere: 5
Food: 5
Service: 5
The worst BK everrrrrr! They gave me my order with missing food nobody speaks English no sorry no nothing never ever coming here again I rather drive milesss than come here. Fire everyone or shut it down.
Atmosphere: 1
Food: 1
Service: 1
Went there the other day went twice once in the after noon and again at night the same guy took my order twice when I went and he was the best couldn’t get his name but he was super tall and handsome treated me with respect helped me out also there was another maneger there I believe her name was Jesenia super respectful and loving really took care off me and the fam. Passed by again on drive through and same tall guy there attending me with all the love in the world we need more people like him. Loved the place
Atmosphere: 5
Food: 5
Service: 5
Close hours early
Restaurantji Recommends
Everyone in the back just playing afternoon shift to be exact
Atmosphere: 1
Food: 1
Service: 1
Really good!!
Atmosphere: 5
Food: 5
Service: 5
Disgusting they reserved the same fries that someone returned....Don't go to this place....
Atmosphere: 1
Food: 1
Service: 1
Fast and furious
Atmosphere: 5
Food: 5
Service: 5
It was good.
Atmosphere: 4
Food: 4
Service: 4
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