Visited this location on today and left highly disappointed. I ordered a whopper with cheese through the drive through. Once I received my order I checked and there was no cheese, I then parked my car and went inside. After waiting in the former line of about 3 three people, I requested a slice of cheese. The young lady at the register informed me that it would be a dollar for cheese, I then presented my bag and told her that I had already paid for cheese. She asked me for receipt I informed her that I wasn’t provided with one, but I had made my purchase through the drive through. The lady from the return approached the lady in the drive through, and spoke with her. The lady from the drive through then brought my receipt and laid it on the counter in front of me. The lady from the register asked for my order so that the cheese could be added, I declined and asked that she give me a slice of cheese so that I could be on my way. She then spoke to the they other lady in their language and she said “No” I asked for a refund. I was given a full refund. Where she could have just accepted fault and allowed me to have it “My way” she declined and had to void sale. I shouldn’t have had to give her my order back to check for assurance, that should have been done the first time. Her concern of losing a $1 for a slice of cheese that I had already paid for earned Burger King a poor review and loss of sale. What a waste of time! Do better!
Atmosphere: 1
Food: 1
Service: 1
Michael Royder II
Come on, It's Burger King! Standards should already be low!
Planted Insight
Vegetarian options: Impossible Whopper & Fries
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Impossible Whopper
Shaleigh Hall
If you don’t understand English don’t work fast food . Yall didn’t add cheese on my burger and I said no tomatoes . The hoe in there had an attitude talking about this what I asked for . Like sis . Just fix the problem . She didn’t even wanna fix the issue . I just got my money back. This location isn’t even work going to
Atmosphere: 1
Food: 1
Service: 1
Eli Villegas
The burger tasted like propane
Atmosphere: 2
Food: 2
Service: 5
Recommended dishes: Whopper, Hamburger
Sameh Chami
My favorite
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper
Alfredo
Close to my home
Atmosphere: 4
Food: 5
Service: 5
Oralia Ascencio
Employee of the midnight very good service made my food fresh it was 3 am amazing
Huie Harkey
Consistently bad food. Not prepared correctly no matter what you order. They just throw whatever in a bag.
Seriously? Not a free dressing for my Whopper meal except ketchup. Not sure if that's the store or Burger King policy. I still remember a slogan back in the old days from BK Ads - " Have it your way". the food became boring without additional dressing. I am disappointed.
Atmosphere: 2
Food: 2
Service: 2
Araceli Perez
Very friendly staff
Atmosphere: 5
Food: 5
Service: 5
Gabriela Herevia
Great experience
Atmosphere: 5
Food: 5
Service: 5
Gabriela Lugo
Fast service hot food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper
Ernesto Rodriguez
Great service, I was looking at reviews and I had a very satisfied experience, my order was accurate and service was excellent
Store looks very organized and well maintained
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper, Onion Rings
Visited this location on today and left highly disappointed. I ordered a whopper with cheese through the drive through. Once I received my order I checked and there was no cheese, I then parked my car and went inside. After waiting in the former line of about 3 three people, I requested a slice of cheese. The young lady at the register informed me that it would be a dollar for cheese, I then presented my bag and told her that I had already paid for cheese. She asked me for receipt I informed her that I wasn’t provided with one, but I had made my purchase through the drive through. The lady from the return approached the lady in the drive through, and spoke with her. The lady from the drive through then brought my receipt and laid it on the counter in front of me. The lady from the register asked for my order so that the cheese could be added, I declined and asked that she give me a slice of cheese so that I could be on my way. She then spoke to the they other lady in their language and she said “No” I asked for a refund. I was given a full refund.
Where she could have just accepted fault and allowed me to have it “My way” she declined and had to void sale. I shouldn’t have had to give her my order back to check for assurance, that should have been done the first time. Her concern of losing a $1 for a slice of cheese that I had already paid for earned Burger King a poor review and loss of sale. What a waste of time! Do better!
Atmosphere: 1
Food: 1
Service: 1
Come on, It's Burger King! Standards should already be low!
Vegetarian options: Impossible Whopper & Fries
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Impossible Whopper
If you don’t understand English don’t work fast food . Yall didn’t add cheese on my burger and I said no tomatoes . The hoe in there had an attitude talking about this what I asked for . Like sis . Just fix the problem . She didn’t even wanna fix the issue . I just got my money back. This location isn’t even work going to
Atmosphere: 1
Food: 1
Service: 1
The burger tasted like propane
Atmosphere: 2
Food: 2
Service: 5
Recommended dishes: Whopper, Hamburger
My favorite
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper
Close to my home
Atmosphere: 4
Food: 5
Service: 5
Employee of the midnight very good service made my food fresh it was 3 am amazing
Consistently bad food. Not prepared correctly no matter what you order. They just throw whatever in a bag.
Restaurantji Recommends
Seriously? Not a free dressing for my Whopper meal except ketchup. Not sure if that's the store or Burger King policy. I still remember a slogan back in the old days from BK Ads - " Have it your way". the food became boring without additional dressing. I am disappointed.
Atmosphere: 2
Food: 2
Service: 2
Very friendly staff
Atmosphere: 5
Food: 5
Service: 5
Great experience
Atmosphere: 5
Food: 5
Service: 5
Fast service hot food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper
Great service, I was looking at reviews and I had a very satisfied experience, my order was accurate and service was excellent
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper, Onion Rings
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