I got a kids meal and a #2 just the sandwich. I didn’t notice that the kids meal was missing the burger until I got home and I live far from this location. So I had to go to a nearby location and purchase another Kids meal for my son . I asked for no tomato on my burger and they still had put it in the burger . Again I didn’t notice until I got home and I’m allergic to tomato. At this point I don’t even know what to do. The waste of money and almost getting an allergic reaction .
Atmosphere: 2
Food: 1
Service: 2
saapphhh
I love this place so much! Very clean and great service:) ❤️
Atmosphere: 5
Food: 5
Service: 5
Shalandra McGrew
I work for metro I came in to get something quick because I’m in a rush. The lady that helped me was amazing! She still made sure my food was fresh even though I was in a rush!! I will be back!!
Service: 5
Jaryan Lackey
Very fast and friendly
Atmosphere: 5
Food: 5
Service: 5
Adolfo de Jesús Ponce Garay
The place is a bit dirty, it takes a long time to dispatch the order and apart from the fact that it took a long time to deliver the order, they deliver it poorly.
Atmosphere: 1
Food: 1
Service: 1
Kimberlee Proctor
I ordered $32 worth of food was charged a delivery fee($2.99)a service fee($3.38)plus they ask you to tip driver I never received my food app customer service will get back to me in up to 48hrs i called the store asked for a manager was told not here today the Spanish speaking person on phone kept saying no no I can't help you I asked for someone who speaks English they hung up the phone I've called back 7 times in the past 40 minutes no answer??? How do you run a business like this??? Is this a corporate store or franchise???
Service: 1
Jamil Chandler
Charge 54 cent for a cup of water after you paid for food and never put the extra condiment on my burgers
Jose Chavez
Staff was busy discussing issues, between themselves
Atmosphere: 5
Food: 5
Service: 3
Joh Anachronism
Every time I go to their drive-through late at night, everything is great! My order is never wrong. The guy working the window is always polite, and the food is always freshly made. I always receive great service! The drive-through line also moves crazy fast for the time of night that I go there.
I don’t like giving bad reviews but I must say this has to be the worst Burger King location I have ever been to. First of all, the restrooms are kept locked even for paying customers. I waited to long to get my food and by the time I got it it was cold. The lobby was filthy, even the drink station was just plain nasty. I will be reporting all this issues to health department.
Atmosphere: 1
Food: 1
Service: 1
Joseph Soto
This Burger King is bad. I went there and the customer service was horrible. I tried ordering fries at 9:20 (keep in mind the fries were on the menu for breakfast), and they said we didn't have fries at this hour. As customers, we should be able to ask and willingly pay for food. As for everything else, it was an average burger king. Good food and all that. The customer service was just unacceptable.
Atmosphere: 2
Food: 3
Service: 1
Astur Rivera
Hello good night tonight I went to this establishment I met someone young who after going to the bathroom I did not wash his hands back and served me my soda which I asked him to change it to see that he did not have any form of fire he was annoyed and asked to talk to his manager about it and said that he was the manager and yet I asked him for someone else and he did not answer what he did was to challenge him and make signs that he was carrying a gun . I do not want to go back to a parking lot like this reports comments because you do not know if that will be your last dinner . we are free we do not deserve to live like this with fear of buying a dinner without knowing if it is the last just because someone feels entitled
Atmosphere: 1
Food: 1
Service: 1
Alexandra Valdez
General manager doesnt not have customer service skills didn’t even greet me or anything just took my card, didn’t even tell me my total or take my order at the speaker, she started curse literally at herself while the window was open
Very nice atmosphere
Atmosphere: 5
Food: 5
Service: 5
I got a kids meal and a #2 just the sandwich.
I didn’t notice that the kids meal was missing the burger until I got home and I live far from this location. So I had to go to a nearby location and purchase another Kids meal for my son . I asked for no tomato on my burger and they still had put it in the burger . Again I didn’t notice until I got home and I’m allergic to tomato. At this point I don’t even know what to do. The waste of money and almost getting an allergic reaction .
Atmosphere: 2
Food: 1
Service: 2
I love this place so much! Very clean and great service:) ❤️
Atmosphere: 5
Food: 5
Service: 5
I work for metro I came in to get something quick because I’m in a rush. The lady that helped me was amazing! She still made sure my food was fresh even though I was in a rush!! I will be back!!
Service: 5
Very fast and friendly
Atmosphere: 5
Food: 5
Service: 5
The place is a bit dirty, it takes a long time to dispatch the order and apart from the fact that it took a long time to deliver the order, they deliver it poorly.
Atmosphere: 1
Food: 1
Service: 1
I ordered $32 worth of food was charged a delivery fee($2.99)a service fee($3.38)plus they ask you to tip driver I never received my food app customer service will get back to me in up to 48hrs i called the store asked for a manager was told not here today the Spanish speaking person on phone kept saying no no I can't help you I asked for someone who speaks English they hung up the phone I've called back 7 times in the past 40 minutes no answer??? How do you run a business like this??? Is this a corporate store or franchise???
Service: 1
Charge 54 cent for a cup of water after you paid for food and never put the extra condiment on my burgers
Staff was busy discussing issues, between themselves
Atmosphere: 5
Food: 5
Service: 3
Every time I go to their drive-through late at night, everything is great! My order is never wrong. The guy working the window is always polite, and the food is always freshly made. I always receive great service! The drive-through line also moves crazy fast for the time of night that I go there.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I do not recommend
Service: 1
I don’t like giving bad reviews but I must say this has to be the worst Burger King location I have ever been to. First of all, the restrooms are kept locked even for paying customers. I waited to long to get my food and by the time I got it it was cold. The lobby was filthy, even the drink station was just plain nasty. I will be reporting all this issues to health department.
Atmosphere: 1
Food: 1
Service: 1
This Burger King is bad. I went there and the customer service was horrible. I tried ordering fries at 9:20 (keep in mind the fries were on the menu for breakfast), and they said we didn't have fries at this hour. As customers, we should be able to ask and willingly pay for food. As for everything else, it was an average burger king. Good food and all that. The customer service was just unacceptable.
Atmosphere: 2
Food: 3
Service: 1
Hello good night tonight I went to this establishment I met someone young who after going to the bathroom I did not wash his hands back and served me my soda which I asked him to change it to see that he did not have any form of fire he was annoyed and asked to talk to his manager about it and said that he was the manager and yet I asked him for someone else and he did not answer what he did was to challenge him and make signs that he was carrying a gun . I do not want to go back to a parking lot like this reports comments because you do not know if that will be your last dinner . we are free we do not deserve to live like this with fear of buying a dinner without knowing if it is the last just because someone feels entitled
Atmosphere: 1
Food: 1
Service: 1
General manager doesnt not have customer service skills didn’t even greet me or anything just took my card, didn’t even tell me my total or take my order at the speaker, she started curse literally at herself while the window was open
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