Always a hit or miss. Chicken sandwich had a burnt flavor.
Food: 3
Service: 4
christian bonfanti
Had a very great experience, mobile order at the drive thru tonight, there was a lengthy wait and they apologized for the wait; treated us very kindly and respectfully. I was impressed, food was warm and ready as soon as we drove up. Will be coming back.
Atmosphere: 5
Food: 5
Service: 5
Michelle M. Lemcke
Ameen was such a sweet and kind person at the drive thru window! He made my experience super pleasant & in today's day and age, it's nice to come across other nice people!! Thanks again!
Atmosphere: 5
Food: 5
Service: 5
D Brumfield
The customer service was excellent.Fast and Friendly atmosphere and service. Food was fresh and hot! Clean and neat drink bar. Would return there again
Atmosphere: 5
Food: 5
Service: 5
Melissa Lakey
Came in here for lunch today. This place is very nice and clean. Great customer service. The cashier name was victor. Very good at his job, great customer service. And in a very timely fashion. I would give this employee a 10 star. For great customer service.
Atmosphere: 5
Food: 5
Service: 5
Service Trip
The truth is it's shocking how the owner of a company or the managers or whoever it is can have such people working, that is, in their business attending to their business, undesirable people, disrespectful, rude, that is, they should literally close all Burger King stores 100%. It seems that you believe that because you are a large and famous chain, a business that has been around for many years, you have the right and the power to have such people working with the public, serving them rudely and poorly. In other words, you should choose your staff much better, the people who represent your business, please.
Atmosphere: 1
Food: 1
Service: 1
van mai
Drive thru order was not correct and slow service.
Atmosphere: 3
Food: 4
Service: 3
Destynee Foley
From messing up your order, to being on FaceTime while taking your order. Some of the most inattentive employees I’ve ever came across. Tear this bs down and build something else. Crazy thing is….. it’s only the women acting like this. Get another job if you don’t like where you at boo. Don’t bring your attitude to customers.
Atmosphere: 2
Food: 3
Service: 1
Damaris Gonzalez
The Staff are always rude, food is constantly given incorrectly. I placed a complain on the app before but nothing has changed.
It's OK,I don't order much from there, but I can give it the place to go when you want the broil taste
Gregory D Anderson Jr
I came to the drive-through tonight, and the manager decided to close 10 to 14 minutes earlier than midnight during their posted time. It's tacky when major franchises fail to honor their schedules. So I proceeded next door to Taco Bell and was treated like a King vs. being told they were closed before midnight. SMH!!!
LaToni H
Came through drive thru and got a bacon cheeseburger and 4pc mozzarella fries. Noticed mozzarella fries were not fresh . Came back thru drive thru and they simply threw them back in grease and gave to me. I came inside and spoke to black guy with Locs and explained they were not fresh. He Advised they were. We agreed to just refund me. I advised that I will be making a complaint to the district manager. I asked The general manager what his name is… he said he is not telling me. I asked why not. He said because he does have to and walked away. There was no arguing or Aggressiveness. Just a team of people Who have not been trained on professionalism and making sure the food Is fresh . This Burger King is the worst one I’ve been to in Houston alone . I definitely don’t recommend unless you like your orders messed up and old.
ramon williams
Every time I come here it’s slow and poor service
Je'Nia White
Every time my husband and I come to this location is a problem. We rarely come due to poor service. This morning decided to come get some breakfast. The website says they open on Saturday at 7am. We just left here and it's 8am. There were atleast 3 people in front of me and they as well was turned away.
Always a hit or miss. Chicken sandwich had a burnt flavor.
Food: 3
Service: 4
Had a very great experience, mobile order at the drive thru tonight, there was a lengthy wait and they apologized for the wait; treated us very kindly and respectfully. I was impressed, food was warm and ready as soon as we drove up. Will be coming back.
Atmosphere: 5
Food: 5
Service: 5
Ameen was such a sweet and kind person at the drive thru window! He made my experience super pleasant & in today's day and age, it's nice to come across other nice people!! Thanks again!
Atmosphere: 5
Food: 5
Service: 5
The customer service was excellent.Fast and Friendly atmosphere and service. Food was fresh and hot! Clean and neat drink bar. Would return there again
Atmosphere: 5
Food: 5
Service: 5
Came in here for lunch today. This place is very nice and clean. Great customer service. The cashier name was victor. Very good at his job, great customer service. And in a very timely fashion. I would give this employee a 10 star. For great customer service.
Atmosphere: 5
Food: 5
Service: 5
The truth is it's shocking how the owner of a company or the managers or whoever it is can have such people working, that is, in their business attending to their business, undesirable people, disrespectful, rude, that is, they should literally close all Burger King stores 100%. It seems that you believe that because you are a large and famous chain, a business that has been around for many years, you have the right and the power to have such people working with the public, serving them rudely and poorly. In other words, you should choose your staff much better, the people who represent your business, please.
Atmosphere: 1
Food: 1
Service: 1
Drive thru order was not correct and slow service.
Atmosphere: 3
Food: 4
Service: 3
From messing up your order, to being on FaceTime while taking your order. Some of the most inattentive employees I’ve ever came across. Tear this bs down and build something else. Crazy thing is….. it’s only the women acting like this. Get another job if you don’t like where you at boo. Don’t bring your attitude to customers.
Atmosphere: 2
Food: 3
Service: 1
The Staff are always rude, food is constantly given incorrectly. I placed a complain on the app before but nothing has changed.
Atmosphere: 1
Food: 1
Service: 1
Great customer service thanks
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
It's OK,I don't order much from there, but I can give it the place to go when you want the broil taste
I came to the drive-through tonight, and the manager decided to close 10 to 14 minutes earlier than midnight during their posted time. It's tacky when major franchises fail to honor their schedules. So I proceeded next door to Taco Bell and was treated like a King vs. being told they were closed before midnight. SMH!!!
Came through drive thru and got a bacon cheeseburger and 4pc mozzarella fries. Noticed mozzarella fries were not fresh . Came back thru drive thru and they simply threw them back in grease and gave to me. I came inside and spoke to black guy with Locs and explained they were not fresh. He
Advised they were. We agreed to just refund me. I advised that I will be making a complaint to the district manager. I asked
The general manager what his name is… he said he is not telling me. I asked why not. He said because he does have to and walked away. There was no arguing or
Aggressiveness. Just a team of people
Who have not been trained on professionalism and making sure the food
Is fresh . This Burger King is the worst one I’ve been to in Houston alone . I definitely don’t recommend unless you like your orders messed up and old.
Every time I come here it’s slow and poor service
Every time my husband and I come to this location is a problem. We rarely come due to poor service. This morning decided to come get some breakfast. The website says they open on Saturday at 7am. We just left here and it's 8am. There were atleast 3 people in front of me and they as well was turned away.
Loading...