Burger King

10927 S Sam Houston Pkwy W Suite B, Houston
(832) 696-0090

Recent Reviews

Sort by
CC

My food was nasty and they didn't want to redo it for me Im calling corporate

Atmosphere: 1

Food: 1

Service: 1

Cecil Mccullough

Like all Burger Kings people are very rude

Atmosphere: 2

Food: 4

Service: 2

A U

So first of all the morning shift seems like they don’t want to be there which ofc it’s a job understandable and when they took my order they got it wrong I asked for chicken nuggets they gave me chicken fries instead which is basically the same thing just different price. They need to listen better and take the correct order

Food: 4

Service: 1

Luis Rivera

Andres provided exceptional service! He went above and beyond to exceed my expectations. I see a future manager in the making.

Atmosphere: 5

Food: 5

Service: 5

Mike Pappas

Food sucks service is bad

Atmosphere: 1

Food: 1

Service: 1

Salil Sharma

Just went there and order a fish sandwich and large onion rings but they didn’t even put in any kind of condiments.

Atmosphere: 2

Food: 3

Service: 1

Mbaye Toure

Worst manager ever she gave me a attitude and when I asked her if there was ketchup she said yes even though there was no ketchup she was taking her sweet time to give me the food and cancel the lemonade I ordered. I paid in cash and she did not give me my receipt this was in between 8/9pm the date is 09/03/2024 worst customer service ever worst manager ever fire her because she is the worst manager I have ever seen.

Atmosphere: 1

Food: 1

Service: 1

Carlos Parada

Friendliest & quickest most consistent Burger King drive-thru location always.

Atmosphere: 5

Food: 5

Service: 5

Nayeli Salinas

The manager Paulino is a very nice person he is very aware of your needs. i ordered a bacon king he made sure it was freshly made. very good guy in general! i just saw the negative reviews targeting this gentleman.. yall are mistaken he is a very kind and rather amusing very joyful! loves to talk and just being very nice. i dont get why you guys are targeting him. 10/10 fast service. food was good and fresh. im telling you guys this person and this place is overall a nice expirience. thank you paulino for making my day better with your amusing comments about the slow electricity company. i am 53 and i love having a good laugh. please come here and eat okay

Atmosphere: 5

Food: 5

Service: 5

Moises Garcia

food was great customer service was amazing and i really loved the spicy sprite yum

Atmosphere: 5

Food: 5

Service: 5

jesus Contreras

Very bad service, I used my App and I showed the number to the cashier the coupon was 2 whopper 2 fries with 2 drinks and I ordered an extra whopper I don't know why he made a mistake and charged me for a totally different one when I reviewed the order I told him no this It's what I ordered, I told him the difference, that's when the second manager on duty appeared, which by mistake I didn't notice, his name was a Hispanic, today is Saturday, it was 8:45 at night and I started to explain to him that it wasn't the right thing to do. I ordered and he started yelling and telling me that it was my fault and that he was not going to fix anything, he was going to give me what I paid for, and I said I don't want you to give it to me, charge me the difference, very rude, that person should not be in that position, extremely rude, I would like to talk to the supervisor so he knows what kind of manager they say they have!!! In the end I got my money back and I had to go to another Burger King horrible customer service

Atmosphere: 1

Service: 1

Daisy Esparza

Manager is very rude she is bilingual It was my first time ordering so I went around no one was in line and I had a small order she was rude told me I had to tell her on the speaker my order I explained is was my first time so she made me park and wait for my order by that time there were people behind me . I went around and had a small order I had ppl bypass me because she was upset. I was on my lunch hour so I didn't get to eat I had a 5$ meal. And waited for 20 minutes still had to get off my vehicle and get my order. Very unprofessional on her part she was rude she looked at me with a attitude even her employee looked at her weird. I understand okay next time I know I usually order at McDonald's but figured try Burger King and nope .

Gabe segovia

Texas Double Burger is the best

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Whopper Combo, Flame Grilled Beef, Onion Rings

jesus moctezuma gatica

Good burgers

Atmosphere: 5

Food: 5

Service: 5

Dania Garcia

A spectacular experience from the moment I entered, they greeted me with a greeting, the burger was super delicious, the ingredients were fresh, the atmosphere was calm, and the restaurant was super clean. I recommend it.

Atmosphere: 5

Food: 5

Service: 5

Loading...