Thania was so kind and thoughtful when I ordered my breakfast at this location, asking if I would like a drink carrier when she saw I had another beverage (not chick fil a)! Something so little, but it put a huge smile on my face. Isadoria was also very friendly when calling out my order. Great staff this morning!!!
Service: 5
Joshua Walsh
Chick-fil-As are know for thier customer service, but this location always goes above and beyond.
Atmosphere: 5
Food: 5
Service: 5
Dave Gardner
Very fast paced environment. The food line was long but it went fast.
Atmosphere: 5
Food: 5
Service: 5
Cheryl Monroe
There's no lemonade on planet Earth that's better than at Chick-fil-A. I nominate this cool, refreshing drink as the Taste of Summer!
Lisa DiPlacido
The West U Location continuously and repeatedly gets the order wrong. I order grilled chicken nuggets and get fried ones repeatedly. I order no topping on shake, always has whip cream and cherry. I order a grilled chicken club no tomato, no lettuce and get regular chicken with tomato and lettuce. Never an apology and they charge me additional $ to make it right every time (along with my always needing to park and wait for 30 count grilled nuggets. Order takers who can understand English would be helpful here as would be apologizing when you get it wrong instead of just demanding more $ and making me park. Has happened one too many times - you have permanently lost a good customer.
Atmosphere: 4
Food: 1
Service: 1
Jazzmer Wilson
I must say this first before anything. The customer service is excellent at this location.
The manager (Ms ISIDORA. R) is the nicest sweetest well mannered person ever and always giving out the best customer service to all customers no matter what time or day it is.
Thank you Ms ISIDORA and your crew are the best.
Atmosphere: 5
Food: 4
Service: 5
Jazz Wilson
I must say this first before anything. The customer service is excellent at this location.
The manager (Ms ISIDORA. R) is the nicest sweetest well mannered person ever and always giving out the best customer service to all customers no matter what time or day it is.
Thank you Ms ISIDORA and your crew are the best.
Atmosphere: 5
Food: 4
Service: 5
James Me
Came in late, and the food was still hot and fresh.
Atmosphere: 5
Food: 5
Service: 5
Wayne Paul
Always excellent
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken Sandwich
Chris Althaus
so i’m very confused as to why specifically this location charges you on everything as if it was separate. menu price for a combo comes just below 10$ which is reasonable but however for the past 2 days i have been overcharged paying 14-16$ for a meal, today i asked about it and the server replied very bluntly “yes” and walked off from the counter, i wanted to ask if this was a common practice at this location but all in all I lost whatever appetite i had to eat because this interaction made me feel super invisible and that despite my best manners i was just brushed off. not cool man if i wanted to feel this way ide go hangout with my ex?
I come to eat here at least twice a week. I always get the chicken wrap with crispy grilled chicken. It has to be made fresh, and I always wait because I understand they are busy. Never have had an issue ordering till today. Today Isidora refused to make my wrap because she didn’t want to. Herself and Noe have always made my chicken wrap. Not sure what made today any different. She was very rude when she said no I am not making it and turns around and continues to work. The cashier apologized on her behalf. But The whole “it’s my pleasure” chick fil a Moto, wasn’t pleasurable today. Completely unacceptable. To work in customer service you go above and beyond for your customers.
Atmosphere: 3
Food: 4
Service: 1
jose vazquez
Loved the customer service. And food was fresh.
Atmosphere: 5
Food: 5
Service: 5
Antonio
This place makes many mistakes, different occasions I get the normal sandwich instead of the deluxe item I pay for it.
Thania was so kind and thoughtful when I ordered my breakfast at this location, asking if I would like a drink carrier when she saw I had another beverage (not chick fil a)! Something so little, but it put a huge smile on my face. Isadoria was also very friendly when calling out my order. Great staff this morning!!!
Service: 5
Chick-fil-As are know for thier customer service, but this location always goes above and beyond.
Atmosphere: 5
Food: 5
Service: 5
Very fast paced environment. The food line was long but it went fast.
Atmosphere: 5
Food: 5
Service: 5
There's no lemonade on planet Earth that's better than at Chick-fil-A. I nominate this cool, refreshing drink as the Taste of Summer!
The West U Location continuously and repeatedly gets the order wrong. I order grilled chicken nuggets and get fried ones repeatedly. I order no topping on shake, always has whip cream and cherry. I order a grilled chicken club no tomato, no lettuce and get regular chicken with tomato and lettuce. Never an apology and they charge me additional $ to make it right every time (along with my always needing to park and wait for 30 count grilled nuggets. Order takers who can understand English would be helpful here as would be apologizing when you get it wrong instead of just demanding more $ and making me park. Has happened one too many times - you have permanently lost a good customer.
Atmosphere: 4
Food: 1
Service: 1
I must say this first before anything. The customer service is excellent at this location.
The manager (Ms ISIDORA. R) is the nicest sweetest well mannered person ever and always giving out the best customer service to all customers no matter what time or day it is.
Thank you Ms ISIDORA and your crew are the best.
Atmosphere: 5
Food: 4
Service: 5
I must say this first before anything. The customer service is excellent at this location.
The manager (Ms ISIDORA. R) is the nicest sweetest well mannered person ever and always giving out the best customer service to all customers no matter what time or day it is.
Thank you Ms ISIDORA and your crew are the best.
Atmosphere: 5
Food: 4
Service: 5
Came in late, and the food was still hot and fresh.
Atmosphere: 5
Food: 5
Service: 5
Always excellent
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken Sandwich
so i’m very confused as to why specifically this location charges you on everything as if it was separate. menu price for a combo comes just below 10$ which is reasonable but however for the past 2 days i have been overcharged paying 14-16$ for a meal, today i asked about it and the server replied very bluntly “yes” and walked off from the counter, i wanted to ask if this was a common practice at this location but all in all I lost whatever appetite i had to eat because this interaction made me feel super invisible and that despite my best manners i was just brushed off. not cool man if i wanted to feel this way ide go hangout with my ex?
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
I come to eat here at least twice a week. I always get the chicken wrap with crispy grilled chicken. It has to be made fresh, and I always wait because I understand they are busy. Never have had an issue ordering till today. Today Isidora refused to make my wrap because she didn’t want to. Herself and Noe have always made my chicken wrap. Not sure what made today any different. She was very rude when she said no I am not making it and turns around and continues to work. The cashier apologized on her behalf. But The whole “it’s my pleasure” chick fil a Moto, wasn’t pleasurable today. Completely unacceptable. To work in customer service you go above and beyond for your customers.
Atmosphere: 3
Food: 4
Service: 1
Loved the customer service. And food was fresh.
Atmosphere: 5
Food: 5
Service: 5
This place makes many mistakes, different occasions I get the normal sandwich instead of the deluxe item I pay for it.
Atmosphere: 4
Food: 3
Service: 3
Very good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Greek Yogurt Parfait, Spicy Chicken Sandwich
Great Place to eat something
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich
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