If you don't treat the customer politely then you need to revise your standards.
Service: 1
Mohammad Sumair Chaudhry
Emily at the front counter has great customer service!
Atmosphere: 5
Food: 5
Service: 5
Eric Larrazabal
Worst customer service and location out there. I would hate to work with someone like Neomi. No leadership, no empathy, and not a single smile from Neomi. This place looks miserable. Definitely needs a hard reset.
Atmosphere: 1
Food: 1
Service: 1
Justin Ray
called restruant for catering. Employee laughed while pretending to not understand me then put the phone down and ignored me for 5 minutes before I hung up. I then tried to call again and they refused to answer. I will never eat here.
Atmosphere: 1
Food: 1
Service: 1
Alan B
A little bit strange environment. Unusually low store volume at lunch compared to other Chick-fil-A. Seems like a change in management?
Atmosphere: 2
Food: 3
Service: 3
MJ
5 stars across the board 🌟
Atmosphere: 5
Food: 5
Service: 5
Estefania Chagolla
It was okay, make sure you get what you order because I ordered grilled nuggets and gave me crispy. I had also ordered a chicken sandwich lettuce only and ended up getting a deluxe with everything :| so I ended up paying more for something I didn’t order
Food: 4
Sam Flawless
Super kid friendly 😎 they have story time and free ice cream at the end of the story oh and a crafting table with a staff assisting the crafting ❤️❤️❤️☺️
Atmosphere: 5
Food: 5
Service: 5
nick bruschi
The bacon in my cobb salad tasted uncooked or spoiled. Disappointed as I’ve had much better chicfila food. This location forgot my drink order but kindly gave it to me after food was picked up. Loud Latin music playing from behind the kitchen seemed very off-brand for chicfila.
Atmosphere: 3
Food: 1
Service: 3
Karen Marie Hollaway
Nice employees but 50% of the time my order is wrong and I don't realize until I have already walked all the way back to my office across the street. The employees are always very apologetic and are sure to make it right, but they could use more quality control. Even getting a refill I am constantly getting the wrong drink. :(
i waited for a very long time for my order. can't say i am satisfied with that. but i don't blame them.
it was packed. i went back in may, on a monday, so suffice to say i was a bit surprised!
food came out fine, not hot ENOUGH, but it's alright for a quick meal. order was correct, and you are allowed to ask for cutlery, with no attitude!
in summation, it was alright, expect what you would of a run-of-the-mill fast food place, but with the additional hustle-and-bustle of a mall.
Atmosphere: 4
Food: 5
Service: 4
Mahdi
Great Atmosphere as always. Quick, Fast, and Respectable Customer Service! 🤩🤩🤩🤩🤩
Atmosphere: 5
Food: 5
Service: 5
David Symonds
Eat here for a quick breakfast bite before shopping.
Atmosphere: 3
Food: 4
Service: 4
Asia Young
I stayed at the Westin Galleria. They messed up my order three times! Then they unplug their phones, so you can’t call them. Horrible. They are always out of something.
Atmosphere: 1
Food: 1
Service: 1
BaronMystic
I had an unordinary experience with the spicy chicken sandwich, upon eating it I’ve discovered it had blood veins in it. The manager (Roxi) came to the rescue and delivered me a 30Pc chicken nugget. She made everything so much better.
If you don't treat the customer politely then you need to revise your standards.
Service: 1
Emily at the front counter has great customer service!
Atmosphere: 5
Food: 5
Service: 5
Worst customer service and location out there. I would hate to work with someone like Neomi. No leadership, no empathy, and not a single smile from Neomi. This place looks miserable. Definitely needs a hard reset.
Atmosphere: 1
Food: 1
Service: 1
called restruant for catering. Employee laughed while pretending to not understand me then put the phone down and ignored me for 5 minutes before I hung up. I then tried to call again and they refused to answer. I will never eat here.
Atmosphere: 1
Food: 1
Service: 1
A little bit strange environment. Unusually low store volume at lunch compared to other Chick-fil-A. Seems like a change in management?
Atmosphere: 2
Food: 3
Service: 3
5 stars across the board 🌟
Atmosphere: 5
Food: 5
Service: 5
It was okay, make sure you get what you order because I ordered grilled nuggets and gave me crispy. I had also ordered a chicken sandwich lettuce only and ended up getting a deluxe with everything :| so I ended up paying more for something I didn’t order
Food: 4
Super kid friendly 😎 they have story time and free ice cream at the end of the story oh and a crafting table with a staff assisting the crafting ❤️❤️❤️☺️
Atmosphere: 5
Food: 5
Service: 5
The bacon in my cobb salad tasted uncooked or spoiled. Disappointed as I’ve had much better chicfila food. This location forgot my drink order but kindly gave it to me after food was picked up. Loud Latin music playing from behind the kitchen seemed very off-brand for chicfila.
Atmosphere: 3
Food: 1
Service: 3
Nice employees but 50% of the time my order is wrong and I don't realize until I have already walked all the way back to my office across the street. The employees are always very apologetic and are sure to make it right, but they could use more quality control. Even getting a refill I am constantly getting the wrong drink. :(
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
i waited for a very long time for my order. can't say i am satisfied with that. but i don't blame them.
it was packed. i went back in may, on a monday, so suffice to say i was a bit surprised!
food came out fine, not hot ENOUGH, but it's alright for a quick meal. order was correct, and you are allowed to ask for cutlery, with no attitude!
in summation, it was alright, expect what you would of a run-of-the-mill fast food place, but with the additional hustle-and-bustle of a mall.
Atmosphere: 4
Food: 5
Service: 4
Great Atmosphere as always. Quick, Fast, and Respectable Customer Service! 🤩🤩🤩🤩🤩
Atmosphere: 5
Food: 5
Service: 5
Eat here for a quick breakfast bite before shopping.
Atmosphere: 3
Food: 4
Service: 4
I stayed at the Westin Galleria. They messed up my order three times! Then they unplug their phones, so you can’t call them. Horrible. They are always out of something.
Atmosphere: 1
Food: 1
Service: 1
I had an unordinary experience with the spicy chicken sandwich, upon eating it I’ve discovered it had blood veins in it. The manager (Roxi) came to the rescue and delivered me a 30Pc chicken nugget. She made everything so much better.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Spicy Chicken Sandwich
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