Great š with options, waffle fries, and a chocolate shake!
Grant Magner
Kicked me and my 4 year old daughter out of the play area after I told an employee I accidentally spilled my drink in the corner. I assumed they would just quickly mop up the small area, but the rude staff member told me the whole play area now has to be shut down for 10 minutes for sanitation and my daughter couldnāt keep climbing around.
The whole reason I brought my daughter to Chick-fil-A was to play in the play area. My daughter of course was crying her eyes out over this so we just left the restaurant, and I brought her to the park instead. This entire situation was absolutely ridiculous and avoidable. I shouldnāt havenāt said anything about the spilled drink. I hesitate to ever bring my daughter her again with such poor level of customer service.
Miranda Yvette
Quick and efficient AND amazing customer service. Props to Sarah :)
Layla Nicole
The service was good but the food quality was very disappointing. I ordered chicken sandwiches for both me and my mother but the patties were more of a crust and seemed very flattened/beaten for some reason. It didnāt take long for us to get out of the drive through line, but we were a little confused as to what happened to our sandwiches. It definitely wasnāt a bag issue, because the bag was big enough but Iāve never had my food so squashed before. Didnāt really enjoy it.
Kingston Martinez
Iāve been coming to this Chick-fil-A location regularly for a long time. Iām such a regular that many of the employees recognize me, and there have been countless times when theyāve applied a police discount without me even asking, even when I wasnāt in uniform. They simply remembered that I was a law enforcement officer and honored it without hesitation.
Thatās why I was genuinely caught off guard today when I was told by a newer manager, Christiana, that the discount is only applied while in uniform. Honestly, thats very normal and Iām actually very familiar with the fact that most Chick-fil-A locations donāt offer the discount unless the officer is in uniform, and thatās completely fine. Christiana wanting to suddenly enforce that policy at this location is understandable as she might be newer to the location, and not be familiar with this specific restaurant's culture.
Her being unaware of this certain location's above and beyond/second mile service culture became even more aware as her delivery was extremely poor.
When I kindly asked if she could honor it just this last time based on their consistent past practice, I also made sure to thank her for letting me know and told her Im glad to be made aware of it. Still, she didnāt show a smile, didnāt acknowledge anything I said, and just repeated the policy with a cold, dismissive attitude. Really, I couldn't even see a manager from the worst chick fil a locations respond like this. I felt like it was the type of response you'd get from a 2 star mcdonalds drive through worker at 2am in downtown houston.
This location has always had great service, which makes todayās experience all the more disappointing. Iāve come to expect a standard of professionalism and hospitality from Chick-fil-A, and unfortunately, Christiana did not reflect those values. A chick fil a manager, but it's not her pleasure.
I'd love to here a response to this, and look forward to seeing Christiana change her attitude, and give this location the 5 stars it deserves.
Lori Carranza
Great service, food and environment, thank you!
Michael Chadwick
I frequent this chick fil a plenty with no issues. Tonight I ordered the kale crunch salad with avocado lime ranch. I got home and no ranch, no nuts for the salad. This is the 2nd time they forgot the dressing and no nuts means no crunch so now Iām just eating a lone kale salad.
James Q
Friendly and efficient. Ordered the spicy chicken sandwich was terrible. Dry and overcooked.
The Welch's
I love cfa so much. Great food. great service, fast, and a billion more reasons I love cfa.
My sandwich came with a bite taken from it. I emailed them and got no response.
S
This place is usually okay. Not the friendliest. No one says my pleasure. They're about as quick as any other. But today they skimped on my fruit! For the price of the sides I'd rather it be what I paid for. Never seen a fruit cup served so low.
Paul Curtis
Great place to take the kiddo!
Emilee Ariaz
This Chick Fil A has the nicest service! Everyone is so kind and helpful and really does make you leave the drive thru with a smile on your face. Even when they're really busy, they find a way to stay efficient and make sure your experience is as seamless as possible. The same goes for dining-in! Its very clean and they make sure your time there from start to finish is enjoyable. And let's not forget the food. Fresh. Fast. Delicious š
Love the deluxe chicken burger
Great š with options, waffle fries, and a chocolate shake!
Kicked me and my 4 year old daughter out of the play area after I told an employee I accidentally spilled my drink in the corner. I assumed they would just quickly mop up the small area, but the rude staff member told me the whole play area now has to be shut down for 10 minutes for sanitation and my daughter couldnāt keep climbing around.
The whole reason I brought my daughter to Chick-fil-A was to play in the play area. My daughter of course was crying her eyes out over this so we just left the restaurant, and I brought her to the park instead. This entire situation was absolutely ridiculous and avoidable. I shouldnāt havenāt said anything about the spilled drink. I hesitate to ever bring my daughter her again with such poor level of customer service.
Quick and efficient AND amazing customer service.
Props to Sarah :)
The service was good but the food quality was very disappointing. I ordered chicken sandwiches for both me and my mother but the patties were more of a crust and seemed very flattened/beaten for some reason. It didnāt take long for us to get out of the drive through line, but we were a little confused as to what happened to our sandwiches. It definitely wasnāt a bag issue, because the bag was big enough but Iāve never had my food so squashed before. Didnāt really enjoy it.
Iāve been coming to this Chick-fil-A location regularly for a long time. Iām such a regular that many of the employees recognize me, and there have been countless times when theyāve applied a police discount without me even asking, even when I wasnāt in uniform. They simply remembered that I was a law enforcement officer and honored it without hesitation.
Thatās why I was genuinely caught off guard today when I was told by a newer manager, Christiana, that the discount is only applied while in uniform. Honestly, thats very normal and Iām actually very familiar with the fact that most Chick-fil-A locations donāt offer the discount unless the officer is in uniform, and thatās completely fine. Christiana wanting to suddenly enforce that policy at this location is understandable as she might be newer to the location, and not be familiar with this specific restaurant's culture.
Her being unaware of this certain location's above and beyond/second mile service culture became even more aware as her delivery was extremely poor.
When I kindly asked if she could honor it just this last time based on their consistent past practice, I also made sure to thank her for letting me know and told her Im glad to be made aware of it. Still, she didnāt show a smile, didnāt acknowledge anything I said, and just repeated the policy with a cold, dismissive attitude. Really, I couldn't even see a manager from the worst chick fil a locations respond like this. I felt like it was the type of response you'd get from a 2 star mcdonalds drive through worker at 2am in downtown houston.
This location has always had great service, which makes todayās experience all the more disappointing. Iāve come to expect a standard of professionalism and hospitality from Chick-fil-A, and unfortunately, Christiana did not reflect those values. A chick fil a manager, but it's not her pleasure.
I'd love to here a response to this, and look forward to seeing Christiana change her attitude, and give this location the 5 stars it deserves.
Great service, food and environment, thank you!
I frequent this chick fil a plenty with no issues. Tonight I ordered the kale crunch salad with avocado lime ranch. I got home and no ranch, no nuts for the salad. This is the 2nd time they forgot the dressing and no nuts means no crunch so now Iām just eating a lone kale salad.
Friendly and efficient. Ordered the spicy chicken sandwich was terrible. Dry and overcooked.
I love cfa so much. Great food. great service, fast, and a billion more reasons I love cfa.
Restaurantji Recommends
My sandwich came with a bite taken from it. I emailed them and got no response.
This place is usually okay. Not the friendliest. No one says my pleasure. They're about as quick as any other. But today they skimped on my fruit! For the price of the sides I'd rather it be what I paid for. Never seen a fruit cup served so low.
Great place to take the kiddo!
This Chick Fil A has the nicest service! Everyone is so kind and helpful and really does make you leave the drive thru with a smile on your face. Even when they're really busy, they find a way to stay efficient and make sure your experience is as seamless as possible. The same goes for dining-in! Its very clean and they make sure your time there from start to finish is enjoyable. And let's not forget the food. Fresh. Fast. Delicious š
Food was great, service was not
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