got a chicken sandwich today and the chicken was very rubbery and stringy.
Food: 1
shelby rittgers
i ask for light ice everytime i go and they always fill it with ice, there was legit three sips of dr.pepper in here, you can see in the picture it’s FULL, i couldn’t even push the straw in it bc of how much ice. I even double checked with the person that they were going to put light ice…
Atmosphere: 4
Food: 5
Service: 4
Dustin Green
Very slow for pick up order
Atmosphere: 1
Food: 1
Service: 1
Kenneth Kethan
Every time I go in, especially the drive-through, all of the employees are polite, specifically Loren. They all go out of their way to ensure you get the best quality food, quickly, and with a smile. Love coming here, would recommend to anyone.
Atmosphere: 5
Food: 5
Service: 5
Gus Barboza
Not sure but seems like sandwiches are getting smaller..
Atmosphere: 5
Food: 3
Service: 4
jorge ballesteros
Love the deluxe chicken burger
Mari Menard
Great 🐔 with options, waffle fries, and a chocolate shake!
Grant Magner
Kicked me and my 4 year old daughter out of the play area after I told an employee I accidentally spilled my drink in the corner. I assumed they would just quickly mop up the small area, but the rude staff member told me the whole play area now has to be shut down for 10 minutes for sanitation and my daughter couldn’t keep climbing around.
The whole reason I brought my daughter to Chick-fil-A was to play in the play area. My daughter of course was crying her eyes out over this so we just left the restaurant, and I brought her to the park instead. This entire situation was absolutely ridiculous and avoidable. I shouldn’t haven’t said anything about the spilled drink. I hesitate to ever bring my daughter her again with such poor level of customer service.
Miranda Yvette
Quick and efficient AND amazing customer service. Props to Sarah :)
The service was good but the food quality was very disappointing. I ordered chicken sandwiches for both me and my mother but the patties were more of a crust and seemed very flattened/beaten for some reason. It didn’t take long for us to get out of the drive through line, but we were a little confused as to what happened to our sandwiches. It definitely wasn’t a bag issue, because the bag was big enough but I’ve never had my food so squashed before. Didn’t really enjoy it.
Food: 1
Kingston Martinez
I’ve been coming to this Chick-fil-A location regularly for a long time. I’m such a regular that many of the employees recognize me, and there have been countless times when they’ve applied a police discount without me even asking, even when I wasn’t in uniform. They simply remembered that I was a law enforcement officer and honored it without hesitation.
That’s why I was genuinely caught off guard today when I was told by a newer manager, Christiana, that the discount is only applied while in uniform. Honestly, thats very normal and I’m actually very familiar with the fact that most Chick-fil-A locations don’t offer the discount unless the officer is in uniform, and that’s completely fine. Christiana wanting to suddenly enforce that policy at this location is understandable as she might be newer to the location, and not be familiar with this specific restaurant's culture.
Her being unaware of this certain location's above and beyond/second mile service culture became even more aware as her delivery was extremely poor.
When I kindly asked if she could honor it just this last time based on their consistent past practice, I also made sure to thank her for letting me know and told her Im glad to be made aware of it. Still, she didn’t show a smile, didn’t acknowledge anything I said, and just repeated the policy with a cold, dismissive attitude. Really, I couldn't even see a manager from the worst chick fil a locations respond like this. I felt like it was the type of response you'd get from a 2 star mcdonalds drive through worker at 2am in downtown houston.
This location has always had great service, which makes today’s experience all the more disappointing. I’ve come to expect a standard of professionalism and hospitality from Chick-fil-A, and unfortunately, Christiana did not reflect those values. A chick fil a manager, but it's not her pleasure.
I'd love to here a response to this, and look forward to seeing Christiana change her attitude, and give this location the 5 stars it deserves.
Lori Carranza
Great service, food and environment, thank you!
Michael Chadwick
I frequent this chick fil a plenty with no issues. Tonight I ordered the kale crunch salad with avocado lime ranch. I got home and no ranch, no nuts for the salad. This is the 2nd time they forgot the dressing and no nuts means no crunch so now I’m just eating a lone kale salad.
James Q
Friendly and efficient. Ordered the spicy chicken sandwich was terrible. Dry and overcooked.
Always good!
Food: 5
Service: 5
got a chicken sandwich today and the chicken was very rubbery and stringy.
Food: 1
i ask for light ice everytime i go and they always fill it with ice, there was legit three sips of dr.pepper in here, you can see in the picture it’s FULL, i couldn’t even push the straw in it bc of how much ice. I even double checked with the person that they were going to put light ice…
Atmosphere: 4
Food: 5
Service: 4
Very slow for pick up order
Atmosphere: 1
Food: 1
Service: 1
Every time I go in, especially the drive-through, all of the employees are polite, specifically Loren. They all go out of their way to ensure you get the best quality food, quickly, and with a smile. Love coming here, would recommend to anyone.
Atmosphere: 5
Food: 5
Service: 5
Not sure but seems like sandwiches are getting smaller..
Atmosphere: 5
Food: 3
Service: 4
Love the deluxe chicken burger
Great 🐔 with options, waffle fries, and a chocolate shake!
Kicked me and my 4 year old daughter out of the play area after I told an employee I accidentally spilled my drink in the corner. I assumed they would just quickly mop up the small area, but the rude staff member told me the whole play area now has to be shut down for 10 minutes for sanitation and my daughter couldn’t keep climbing around.
The whole reason I brought my daughter to Chick-fil-A was to play in the play area. My daughter of course was crying her eyes out over this so we just left the restaurant, and I brought her to the park instead. This entire situation was absolutely ridiculous and avoidable. I shouldn’t haven’t said anything about the spilled drink. I hesitate to ever bring my daughter her again with such poor level of customer service.
Quick and efficient AND amazing customer service.
Props to Sarah :)
Restaurantji Recommends
The service was good but the food quality was very disappointing. I ordered chicken sandwiches for both me and my mother but the patties were more of a crust and seemed very flattened/beaten for some reason. It didn’t take long for us to get out of the drive through line, but we were a little confused as to what happened to our sandwiches. It definitely wasn’t a bag issue, because the bag was big enough but I’ve never had my food so squashed before. Didn’t really enjoy it.
Food: 1
I’ve been coming to this Chick-fil-A location regularly for a long time. I’m such a regular that many of the employees recognize me, and there have been countless times when they’ve applied a police discount without me even asking, even when I wasn’t in uniform. They simply remembered that I was a law enforcement officer and honored it without hesitation.
That’s why I was genuinely caught off guard today when I was told by a newer manager, Christiana, that the discount is only applied while in uniform. Honestly, thats very normal and I’m actually very familiar with the fact that most Chick-fil-A locations don’t offer the discount unless the officer is in uniform, and that’s completely fine. Christiana wanting to suddenly enforce that policy at this location is understandable as she might be newer to the location, and not be familiar with this specific restaurant's culture.
Her being unaware of this certain location's above and beyond/second mile service culture became even more aware as her delivery was extremely poor.
When I kindly asked if she could honor it just this last time based on their consistent past practice, I also made sure to thank her for letting me know and told her Im glad to be made aware of it. Still, she didn’t show a smile, didn’t acknowledge anything I said, and just repeated the policy with a cold, dismissive attitude. Really, I couldn't even see a manager from the worst chick fil a locations respond like this. I felt like it was the type of response you'd get from a 2 star mcdonalds drive through worker at 2am in downtown houston.
This location has always had great service, which makes today’s experience all the more disappointing. I’ve come to expect a standard of professionalism and hospitality from Chick-fil-A, and unfortunately, Christiana did not reflect those values. A chick fil a manager, but it's not her pleasure.
I'd love to here a response to this, and look forward to seeing Christiana change her attitude, and give this location the 5 stars it deserves.
Great service, food and environment, thank you!
I frequent this chick fil a plenty with no issues. Tonight I ordered the kale crunch salad with avocado lime ranch. I got home and no ranch, no nuts for the salad. This is the 2nd time they forgot the dressing and no nuts means no crunch so now I’m just eating a lone kale salad.
Friendly and efficient. Ordered the spicy chicken sandwich was terrible. Dry and overcooked.
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