I ordered food at Cypress Creek PKWy 430 today. When I received my order, I discovered I was missing three chicken nuggets. I ordered 12, but they only gave me 9. So I went to ask the staff for the three. One of the staff members' attitude made me very uncomfortable. After checking my chicken nuggets, she turned around and threw them in the trash. It felt like I was lying to her. You can check the security footage. Although she gave me a brand new order, I didn't want to reorder; I just wanted the three missing nuggets, but her attitude was just too rude. This is the worst Chicken Fil-A I've ever had!
Atmosphere: 5
Food: 5
Service: 1
Jesse Lopez
30 mins after eating the chicken, my daughter, my husband and myself all instantly have upset stomachs. Called to speak with the manager and she didn't seem to care at all.
Atmosphere: 1
Food: 1
Service: 1
Jane Doe
Found a hair in my chicken.
Servant Of Most High God
Great Tasting Food...
Atmosphere: 5
Food: 5
Service: 5
Victoria Fordyce
Always high-spirited love it thank you so much
Atmosphere: 5
Food: 5
Service: 5
Kris Moronta
This store make a lot mistakes in orders change items or missing items in orders. Please take more organized personnel to check the orders.
Atmosphere: 3
Food: 3
Service: 1
Cleberto Lacerda
The usual not great . The order taker calls me cuz instead of telling my name 3 times . No big deal the usual chick fila . Food was fresh as it should be
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Spicy Chicken Sandwich
Koko
Chick-fil-A stays undefeated—and I’m not mad about it. I ordered the original chicken sandwich meal, added cheese and lettuce, and it hit exactly the way it’s supposed to. The chicken was hot, juicy, and perfectly seasoned, the bun was soft (not sad or soggy), and the lettuce and cheese gave it just enough extra without messing with the classic vibe. Sometimes “don’t do too much” is the right choice—and Chick-fil-A knows that. Waffle fries? Fresh, crispy, and actually salted properly. A small miracle in fast food. Service? Efficient, polite, and moving with purpose. They don’t play about that customer experience, and it shows every single time. Is it fancy? No. Is it consistent, comforting, and exactly what you wanted when you pulled up? Absolutely. When you want a meal that delivers without drama, Chick-fil-A is still that girl. ⭐⭐⭐⭐⭐
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Mac \u0026 Cheese, Chick-Fil-A Waffle Potato Fries, Chicken Nuggets with Fries, Hash Brown Scramble Bowl
Sallie Mathis
No matter how busy or crowded,they serve quickly. Food is good as well. Those waffle fries are my favorites.
Nestor Canela
nasty customer service through the drive-thru, during the holidays? do better!
Imagine, you walk into the restaurant and upon seeing a beautiful Christmas tree, you are greeted by a wonderful staff that is nice. “Hello welcome in”.
Atmosphere: 5
Food: 5
Service: 5
Micah Payne
I have eaten at better chick-fil-a locations
Atmosphere: 3
Food: 3
Service: 3
reginald hollie
Food was awesome
Atmosphere: 5
Food: 5
Service: 5
Camila Oviedo
This lady Delia im not completely sure if that’s exactly her name but it’s something like that messed up my order not once not twice but three times I tried being nice with them but even by the third time they didn’t even get it right I hate to be a person leaving bad reviews but after today’s experience idk and even after all the employees were in the back talking mess
I ordered food at Cypress Creek PKWy 430 today. When I received my order, I discovered I was missing three chicken nuggets. I ordered 12, but they only gave me 9. So I went to ask the staff for the three. One of the staff members' attitude made me very uncomfortable. After checking my chicken nuggets, she turned around and threw them in the trash. It felt like I was lying to her. You can check the security footage. Although she gave me a brand new order, I didn't want to reorder; I just wanted the three missing nuggets, but her attitude was just too rude. This is the worst Chicken Fil-A I've ever had!
Atmosphere: 5
Food: 5
Service: 1
30 mins after eating the chicken, my daughter, my husband and myself all instantly have upset stomachs. Called to speak with the manager and she didn't seem to care at all.
Atmosphere: 1
Food: 1
Service: 1
Found a hair in my chicken.
Great Tasting Food...
Atmosphere: 5
Food: 5
Service: 5
Always high-spirited love it thank you so much
Atmosphere: 5
Food: 5
Service: 5
This store make a lot mistakes in orders change items or missing items in orders. Please take more organized personnel to check the orders.
Atmosphere: 3
Food: 3
Service: 1
The usual not great . The order taker calls me cuz instead of telling my name 3 times . No big deal the usual chick fila . Food was fresh as it should be
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Spicy Chicken Sandwich
Chick-fil-A stays undefeated—and I’m not mad about it.
I ordered the original chicken sandwich meal, added cheese and lettuce, and it hit exactly the way it’s supposed to. The chicken was hot, juicy, and perfectly seasoned, the bun was soft (not sad or soggy), and the lettuce and cheese gave it just enough extra without messing with the classic vibe. Sometimes “don’t do too much” is the right choice—and Chick-fil-A knows that.
Waffle fries? Fresh, crispy, and actually salted properly. A small miracle in fast food.
Service? Efficient, polite, and moving with purpose. They don’t play about that customer experience, and it shows every single time.
Is it fancy? No.
Is it consistent, comforting, and exactly what you wanted when you pulled up? Absolutely.
When you want a meal that delivers without drama, Chick-fil-A is still that girl. ⭐⭐⭐⭐⭐
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Mac \u0026 Cheese, Chick-Fil-A Waffle Potato Fries, Chicken Nuggets with Fries, Hash Brown Scramble Bowl
No matter how busy or crowded,they serve quickly. Food is good as well. Those waffle fries are my favorites.
nasty customer service through the drive-thru, during the holidays? do better!
Restaurantji Recommends
Good food
Imagine, you walk into the restaurant and upon seeing a beautiful Christmas tree, you are greeted by a wonderful staff that is nice. “Hello welcome in”.
Atmosphere: 5
Food: 5
Service: 5
I have eaten at better chick-fil-a locations
Atmosphere: 3
Food: 3
Service: 3
Food was awesome
Atmosphere: 5
Food: 5
Service: 5
This lady Delia im not completely sure if that’s exactly her name but it’s something like that messed up my order not once not twice but three times I tried being nice with them but even by the third time they didn’t even get it right I hate to be a person leaving bad reviews but after today’s experience idk and even after all the employees were in the back talking mess
Atmosphere: 1
Food: 1
Service: 1
Loading...