play ground closes a 7pm very disappointed I been to many location and all have playgrounds open THIS IS THE 2ND TIME
I WILL NEVER COME TO THIS ONE AGAIN
Abraham M
I have been going to this location for years and consistency in service is going down
Today was like going to a morgue. I stopped by Franchise training HQ on Memorial next to TJ Max. No one there.
There were no customers behind us and yet the cashier (identified as young African with red vest two pony tails) kept rushing us to a point that I did not order. Breakfast had just closed so I had to decide on lunch but she could have given a minute as I asked. She was anxious to talk to the tall white girl preparing orders. They kept giggling and making fun of customers. Really shameful at 1046 on January 12th 2026.
The cleaning person by the door was having long conversation with someone who was working at a McD on Bellaire and i8 while back.
Anyway seeing a crying employee and hugging reminds me of a funeral. I am understanding of sadness but please not while I am eating at a fast food place and its an employee. Please do it privately
The shift manager with a sad face (Hispanic in late 30s) brings my daughter a sandwich. She does not smile or return the smile but ghostly reaches out and grabs the number. Does not ask if customer needs anything
This is not this chain and this franchise owner's standards.
A few weeks ago a young man ignores my daughter's question about buying Christmas ornaments by saying I have been gone awhile instead of offering to find out .
I know this business is tough. Rents are high along with other costs, employees are hard to come by but Chick-fil-A has always been my 5.
I am disappointed. No one from the owner's team or corporate responded like they usually do. Maybe it is time for me to stop going to Chick-fil-A altogether.
Atmosphere: 1
Food: 3
Service: 2
Ash None
BRING BACK THE MOBILE ORDER ONLY LANE.
Atmosphere: 4
Food: 4
Service: 1
Jurea Brown
Went through drive thru after 9:30pm, waited in line behind 4 cars when I get to the window they out of sprite (2 meals were ordered) fries were cold the lady working under James supervision said when you order ur fries were hot. Like I told her she could have bring my order to me like she didn’t rest of the customers and my fries would have still been hot. Since they were closing the other lady said we’re out of fried. Very disappointing the back and forth they were doing was I caused for next time just apologize and keep it moving.
Ashley LW
This is by far the slowest CFA in America!! Why do you have 2 drive through lanes and only have one lane open at all times. It is common to wait 15 minutes in the drive through line! It’s ridiculous!
Atmosphere: 2
Food: 4
Service: 1
Fred Martell
Great salads!
Atmosphere: 5
Food: 5
Service: 5
Allen George
Just spoke to one of the managers amma very sweet and kind. A very good manager may god bless her she is very professional so much so that I had to write a review about her. I give this location a 5 stars because of the manager amma
Atmosphere: 5
Food: 5
Service: 5
Ladia
Food warm and delicious. Staff was polite and accurate. Bathroom was clean. My order was make in a fast and timely manner. Would recommend this location.
chikfila isnt bad but can it replace the pub and lebanese bakery that were here before? plus theres already a wendys across the street if you want chimken.
The food is just as good as it always is. Clean lobby, uplifting environment, and a joyous crew.
Atmosphere: 4
Food: 5
Service: 5
Joshua Hickman
I come to this location frequently and the food is good but they lose a star because their service is not always what I feel should be Chick-fil-A standard. Wait times can be egregious depending on time of day that you go. It's a busy location and they're trying to improve traffic flow but they've only got so much space to manage the sheer amount of traffic that comes through that location. If you're good with waiting a little longer they've never disappointed with my food.
Atmosphere: 4
Food: 5
Service: 4
Amanda Gonzales
All chick fil a drive thru locations have been slow!!! They use to be very fast what happened? Drive thru service is horrible spending too much time in the drive thru line!
play ground closes a 7pm very disappointed I been to many location and all have playgrounds open THIS IS THE 2ND TIME
I WILL NEVER COME TO THIS ONE AGAIN
I have been going to this location for years and consistency in service is going down
Today was like going to a morgue. I stopped by Franchise training HQ on Memorial next to TJ Max. No one there.
There were no customers behind us and yet the cashier (identified as young African with red vest two pony tails) kept rushing us to a point that I did not order. Breakfast had just closed so I had to decide on lunch but she could have given a minute as I asked. She was anxious to talk to the tall white girl preparing orders. They kept giggling and making fun of customers. Really shameful at 1046 on January 12th 2026.
The cleaning person by the door was having long conversation with someone who was working at a McD on Bellaire and i8 while back.
Anyway seeing a crying employee and hugging reminds me of a funeral. I am understanding of sadness but please not while I am eating at a fast food place and its an employee. Please do it privately
The shift manager with a sad face (Hispanic in late 30s) brings my daughter a sandwich. She does not smile or return the smile but ghostly reaches out and grabs the number. Does not ask if customer needs anything
This is not this chain and this franchise owner's standards.
A few weeks ago a young man ignores my daughter's question about buying Christmas ornaments by saying I have been gone awhile instead of offering to find out .
I know this business is tough. Rents are high along with other costs, employees are hard to come by but Chick-fil-A has always been my 5.
I am disappointed. No one from the owner's team or corporate responded like they usually do. Maybe it is time for me to stop going to Chick-fil-A altogether.
Atmosphere: 1
Food: 3
Service: 2
BRING BACK THE MOBILE ORDER ONLY LANE.
Atmosphere: 4
Food: 4
Service: 1
Went through drive thru after 9:30pm, waited in line behind 4 cars when I get to the window they out of sprite (2 meals were ordered) fries were cold the lady working under James supervision said when you order ur fries were hot. Like I told her she could have bring my order to me like she didn’t rest of the customers and my fries would have still been hot. Since they were closing the other lady said we’re out of fried. Very disappointing the back and forth they were doing was I caused for next time just apologize and keep it moving.
This is by far the slowest CFA in America!! Why do you have 2 drive through lanes and only have one lane open at all times. It is common to wait 15 minutes in the drive through line! It’s ridiculous!
Atmosphere: 2
Food: 4
Service: 1
Great salads!
Atmosphere: 5
Food: 5
Service: 5
Just spoke to one of the managers amma very sweet and kind. A very good manager may god bless her she is very professional so much so that I had to write a review about her. I give this location a 5 stars because of the manager amma
Atmosphere: 5
Food: 5
Service: 5
Food warm and delicious. Staff was polite and accurate. Bathroom was clean. My order was make in a fast and timely manner. Would recommend this location.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chick-Fil-A' Nuggets Waffle Potato Fries
My Favorite location !!!
Atmosphere: 5
Food: 5
Service: 5
chikfila isnt bad but can it replace the pub and lebanese bakery that were here before?
plus theres already a wendys across the street if you want chimken.
Restaurantji Recommends
Too much oil
Atmosphere: 5
Food: 1
Service: 3
Long line of vehicles. Go inside for food.
Atmosphere: 4
Food: 4
Service: 4
The food is just as good as it always is. Clean lobby, uplifting environment, and a joyous crew.
Atmosphere: 4
Food: 5
Service: 5
I come to this location frequently and the food is good but they lose a star because their service is not always what I feel should be Chick-fil-A standard. Wait times can be egregious depending on time of day that you go. It's a busy location and they're trying to improve traffic flow but they've only got so much space to manage the sheer amount of traffic that comes through that location. If you're good with waiting a little longer they've never disappointed with my food.
Atmosphere: 4
Food: 5
Service: 4
All chick fil a drive thru locations have been slow!!! They use to be very fast what happened? Drive thru service is horrible spending too much time in the drive thru line!
Service: 1
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