Chick-fil-A
2222 Shearn St, Houston
(713) 862-4311
Recent Reviews
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I’m here twice a week ordering for my family and they constantly get the orders wrong. Time and time again it’s the same repetitive story with orders being completely wrong. Picking up quick food for my family shouldn’t require me parsing through the bags one by one to make sure every item is correct when there’s 6-8 service members working. Management has been made aware of the issue after the fact and instead of retraining staff, offering a refund or a gift card they stare blankly offering an apology but zero remedy to the solution. I’ll be contacting corporate in the future.
Atmosphere: 1
Food: 3
Service: 1
MY BOY HAS ORDERED YOUR GRILLED NUGGETS FOR THE OAST COUPLE TIME AND WHEN HE ASL FOR THE SAUCE THEY DONT GIVE HIM ANY OR GIVE HIM THE WRONG ONE AND NEVER HAVE SAID “MY PLEASURE” BE BETTER
Atmosphere: 1
Food: 1
Service: 1
Great service
Food food but always packed out
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken, Grilled Chicken Sandwich
I’m at a chick fil a 6x a week at a MINIMUM (I used to be embarrassed, I’m cool with it now) this location is very well run.
Vegetarian options: Yes! There is a veggie wrap
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Chick-Fil-A Waffle Potato Fries
I ate inside. It was clean and everyone was friendly. They even refilled my drink and cleaned my tray after I was done eating
Atmosphere: 5
Food: 5
Service: 5
Change the fries back to the original recipe.
They really let us down today in a few ways. Sad.
Atmosphere: 1
Food: 1
Service: 1
Very disappointed with my experience. Upon arrival they closed the lobby/dining room early before closing time, turning myself and others away, forcing everyone to go through an already congested line and parking lot. If you’re a third party delivery driver this causes a SIGNIFICANT delay having to wait 10-15 minutes in a line when your order is already marked ready for pickup. The mobile drive thru lane was also closed. There needs to be a better system in place. I think I’ll just stop taking DD/Uber orders from this location all together. It’s way too much of a hassle and extremely time consuming. Hopefully someone in management will read this comment and make some changes.
I was at the drive thru and the lady in front of me held up the line just to complain to one of the workers. Eff that entitled b.
Anyway, y’all are doing a great job! Shout out to the hard working employees!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Service sucks
Atmosphere: 1
Food: 1
Service: 1
At night they don't answer, they think they are very important, much less the delivery people, they don't even look at it.
walked in and was assaulted with the smell of Fabuloso cleaning product that was added to their mop water. I almost threw up. I lost my appetite and left. It did not smell like a restaurant.
Restaurants should NOT smell like cleaning chemicals. A restaurant should smell like a restaurant, not a chemical factory.
Be proud of how your restaurant smells, don't try to hide the smell.
You can mop the floor with 2 tablespoons of bleach in a mop bucket, it is very simple.
Atmosphere: 1
Food: 5
Service: 5
Alway good!
Atmosphere: 5
Food: 5
Service: 5
They were stingy by not giving me a bowl for my nuggets and they did not fill up my lemonade to get top.
Service: 1
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