Chick-fil-A
165 West Road, Houston
(281) 402-4005
Recent Reviews
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I am disappointed, I need to try something new so I chose the number five on a biscuit with pepper jack cheese, one ketchup, one spicy buffalo sauce, one Chick-fil-A sauce. Not what I received and I was Far Away. I searched for the Receipt no receipt in the bag. I never had any issues with Chick-fil-A so this was very disappointing to me.
The managers and staff at this location are very racist. There have been plenty of times I have picked up orders from this location and had to “show proof” of picking up orders, the problem comes in where I am watching every Hispanic dasher pick up orders not be asked to confirm or show proof of orders. This behavior is disgustingly unacceptable especially because people of color are treated as if we are stealing food or we couldn’t possibly be apart of the delivery process in some way. I literally had a manager passing out orders everyone in front of me who just happen to be Hispanic this manager did not make anyone confirm their order until she got to me when I asked why I had to confirm & none else did she replied “I’m the manager, this is my store” Well I guess she didn’t like my question bc even after I confirmed she still didn’t want to give me the order. Will never spend another dollar at this location or with the chic fil a franchise ever again.
Atmosphere: 1
Service: 1
Ordered deluxe combo, chicken sandwich combo, 12ct nugget meal and only got 2 out of 3 of those items. Check your food before you leave.
Atmosphere: 3
Food: 1
Service: 1
"Ey, buddy. Gonna need you to deliver us some respect like we respect you. So chill out, or we gonna respectfully ask you to talk to god at the nearest church." Like how fast food places have it in the most professional way to be nice or GTFO to their staff. Got me a snack from them and felt like the good ol' days when I came in and worked on my laptop and stuff or something else. But felt like paying $7 for shake and fries was...little bit more than McDonald's.
Atmosphere: 5
Food: 5
Service: 5
I went to location and worker outside tells me she got my QR code from my app and never did I reach my phone to her to get QR code; like just taking orders just no great service with her that morning
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Grilled Spicy Deluxe Sandwich
Its chick-fil-A what do you want.
Atmosphere: 3
Food: 5
Service: 5
This establishment has been temporarily closed so all of the new reviews in the past days are false or for another establishment. They are remodeling this place. The employees are rude disrespectful and obnoxious. For it to be a Christian franchise I'm highly disappointed in treatment when visiting this restaurant.
Atmosphere: 1
Food: 1
Service: 1
Closed for remodel 12/4/2024
Atmosphere: 3
Food: 3
Service: 3
The dude with the dreads in the drive through is very rude.
Atmosphere: 4
Food: 4
Service: 1
This is the MOST inconsistent Chick Fil A that’s in operation! Every time I come here, there something wrong with my order but I still only come because of the convenience of the location! Although it’s totally out of the way, I’ll start taking my business to 1960/45. I’m a CFA “Red Member” so I spend lots of money at CFA so it is my hope that this location does a better job of honoring their guest!
Service: 1
Restaurantji Recommends
the app after the grand update is so much better me cause it help me concentrate and I can see my design on the stuff I wanted it on
Atmosphere: 5
Food: 5
Service: 5
More than 30 minutes waiting for my order and in the end they didn't register it ?
Chicken Burger is good!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Tortilla Soup, Hash Brown Scramble Bowl, Market Salad, Charged Sandwich, Burnt to a Crisp Chicken Sandwich, Tenders, Chicken Soup, Sandwich, Spicy Chicken Sandwich, Chick-Fil-A Waffle Potato Fries, Chicken Sandwich Combo, Not so Large Fries, Sausage, Grilled Chicken Sandwich, Side Salad, Cobb Salad, Spicy Southwest Salad, Hash Browns, Mac & Cheese, Chicken Noodle Soup
8/19/24; 7:40pm I ordered cobb salad, and spicy deluxe. They forgot my brownie (again) just like last time I came here.
Atmosphere: 5
Food: 5
Service: 2
Recommended dishes: Cobb Salad
Excellent ? and tasty
Atmosphere: 5
Food: 5
Service: 5
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