I have not been to this location and looking at the reviews, I plan NOT TO NEVER GO. The reason for the ONE STAR is that these are serious customer complaints and I have not seen a response at all from the manager, owner or even corporate! That is pretty sad and even moreso that this franchise is located on a major city's college university campus! Do better Chick-fil-A, or do everyone a favor and close this poorly operated location.
Savannah Dingle
Ordered my food at 6 got my food at 7. FOR FAST FOOD. I asked the first time because they were calling numbers that came after me. They told me they are still waiting on a burger. i waited for another half hr and went up to ask. The dude in the front didnt even check and just told me it should be coming up. I waited so long after and realized my food was there the whole time but he just avoided to call my number and name. Why? I want to know too. When i got my food i said i was still missing a ice cream. This girl rolled her eyes at me and went to get it. Came back telling me they already turned the machine off. She asked me if I want a fruit cup instead. NO i dont want a fruit cup. It is not my problem because i shouldve gotten my food half a hour maybe even 40 mins ago. When you havent turned the machine off. I got my food and it wasnt even warm anymore.
Atmosphere: 1
Food: 1
Service: 1
nBear
Likely the most poorily run Chik-fil-A in existence, and an absolutely masterclass in managerial mismanagement. Waited 40 mins for a 12ct w/medium fry, and personally watched my order sit on the counter, half filled, for 5-10 minutes. I will never return, and I advise you to do the same.
Atmosphere: 1
Food: 3
Service: 1
Rosalinda Flores
No indoor playground 😢 only drive thru service
Atmosphere: 1
Evami. Val
Food was cold, they don’t have chicken strips, they don’t accept cash but the staff were extremely kind!
Atmosphere: 5
Food: 2
Service: 5
A Chen
I bought a sandwich and then I got a diarrhea half an hour later.
Chad Larson
Over 9$. This is supposedly a 12 count grilled nuggets! Waited 15 minutes and this is what I got. I count 7, maybe 8 if you’re generous.
Roman Panah
Be prepared to wait 50 minutes. They forgot the fast in fast food
Arombell
I waited 1 HOUR for a salad are you kidding me? Ordered at 2:20 finally got my salad at 3:30 the ridiculousness. The manager was nice enough to check on it for me and turns out the workers been ignoring it the whole time. It was the first item on their screen for a while and they had no intention of doing it until the manager went back there and resolved it himself. The ridiculousness.
Only order if you’re willing to wait for an hour for your food… even if you order through the campus food app you’ll be waiting forever for your food and if you ask anything at all you’ll get death stares from the super rude staff. After my 5th going (because I love chick-fil-a) I swore to never order here again
Atmosphere: 1
Food: 4
Service: 1
Tony
My order took more than 45 minutes to come out. This is dumb
Atmosphere: 1
Food: 1
Service: 1
Carla
I don't know what's happening, but go away! Put a different restaurant in the Student Center bcuz this is not it! Half a piece of chicken? Seriously?
Carolina Balboa
THIS PLACE SUCKS!!! I have never had to wait for my food at any CFA locations for 40 minutes!!! U of H puts no effort in hiring the employees to work these food court locations. For the amount of money this university makes, how about put the money toward hiring employees who actually want to do their jobs??????
I have not been to this location and looking at the reviews, I plan NOT TO NEVER GO. The reason for the ONE STAR is that these are serious customer complaints and I have not seen a response at all from the manager, owner or even corporate! That is pretty sad and even moreso that this franchise is located on a major city's college university campus! Do better Chick-fil-A, or do everyone a favor and close this poorly operated location.
Ordered my food at 6 got my food at 7. FOR FAST FOOD. I asked the first time because they were calling numbers that came after me. They told me they are still waiting on a burger. i waited for another half hr and went up to ask. The dude in the front didnt even check and just told me it should be coming up. I waited so long after and realized my food was there the whole time but he just avoided to call my number and name. Why? I want to know too. When i got my food i said i was still missing a ice cream. This girl rolled her eyes at me and went to get it. Came back telling me they already turned the machine off. She asked me if I want a fruit cup instead. NO i dont want a fruit cup. It is not my problem because i shouldve gotten my food half a hour maybe even 40 mins ago. When you havent turned the machine off. I got my food and it wasnt even warm anymore.
Atmosphere: 1
Food: 1
Service: 1
Likely the most poorily run Chik-fil-A in existence, and an absolutely masterclass in managerial mismanagement. Waited 40 mins for a 12ct w/medium fry, and personally watched my order sit on the counter, half filled, for 5-10 minutes. I will never return, and I advise you to do the same.
Atmosphere: 1
Food: 3
Service: 1
No indoor playground 😢 only drive thru service
Atmosphere: 1
Food was cold, they don’t have chicken strips, they don’t accept cash but the staff were extremely kind!
Atmosphere: 5
Food: 2
Service: 5
I bought a sandwich and then I got a diarrhea half an hour later.
Over 9$. This is supposedly a 12 count grilled nuggets! Waited 15 minutes and this is what I got. I count 7, maybe 8 if you’re generous.
Be prepared to wait 50 minutes. They forgot the fast in fast food
I waited 1 HOUR for a salad are you kidding me? Ordered at 2:20 finally got my salad at 3:30 the ridiculousness. The manager was nice enough to check on it for me and turns out the workers been ignoring it the whole time. It was the first item on their screen for a while and they had no intention of doing it until the manager went back there and resolved it himself. The ridiculousness.
The food is too salty
Restaurantji Recommends
0 stars
Atmosphere: 1
Food: 1
Service: 1
Only order if you’re willing to wait for an hour for your food… even if you order through the campus food app you’ll be waiting forever for your food and if you ask anything at all you’ll get death stares from the super rude staff. After my 5th going (because I love chick-fil-a) I swore to never order here again
Atmosphere: 1
Food: 4
Service: 1
My order took more than 45 minutes to come out. This is dumb
Atmosphere: 1
Food: 1
Service: 1
I don't know what's happening, but go away! Put a different restaurant in the Student Center bcuz this is not it! Half a piece of chicken? Seriously?
THIS PLACE SUCKS!!! I have never had to wait for my food at any CFA locations for 40 minutes!!! U of H puts no effort in hiring the employees to work these food court locations. For the amount of money this university makes, how about put the money toward hiring employees who actually want to do their jobs??????
Atmosphere: 1
Food: 1
Service: 1
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