This is on my route on the 44 acre's home / Louetta - Jones Rd There always lively courteous and helpful, they get your order right , the management here understands and knows how to run this store
Atmosphere: 5
Food: 5
Service: 5
Pico Cisneros
Wow! This location is by far the best one I been to in a while. From the food to the service to the place itself. The two ladies working the floor greeting customers and delivering orders go above and beyond and NOT in an obnoxious way like some restaurants do. Just left there, it’s a rainy day and all these workers kept coming in with muddy and wet/boots, well as soon as they would leave the two ladies would clean it right up along with the tables, this location is spotless including the restrooms! My order was made right, delicious and came out in only a couple of minutes. Even as I got up to throw away my tray/trash, one of the ladies told me “it’s okay sir I got it” I mean cmon man ??. Hope all shifts run this way at this location. If not then props to the morning/noon shift working 3/25/2024. Great job!
Ordering through the app makes it a breeze to pick up orders. The staff is very attentive when dining in.
Atmosphere: 5
Food: 5
Service: 5
James A. Garza
As usual, great customer service. The spicy chicken sandwich hit the spot. Clean dining room and restrooms.
Atmosphere: 5
Food: 5
Service: 5
PJ “PJN” Newton
This is the only chick fila I'll go to. The manager runs a tight ship and this place is always sparkling clean with employees and service that is top shelf. The food is always fresh and hot. The manager looks out for his clientele and he voluntarily accompanied me out the other day when there was a shady homeless man in the parking lot. He made sure I got my kids in the car ok. I have also hired them to cater a few parties and the service has always met all of my expectations. Also the kids and family night events they host are wonderful and totally worth checking out.
My experience was very disappointing and I did not receive the typical customer service experience highly marketed by the brand.- I visited Chick-fil-A today between 2pm and 2:20pm, enticed by the sign out front for Tortilla soup, only to find it was unavailable.- The staff was inattentive, resulting in me having to repeat my order to the first person who took my order and to staff delivering my order- Although I was the only customer ordering at the time, other vehicles received their orders before I did.- My order was initially incorrect and had someone else's information attached.- The manager was unengaging and dismissive when I reported the service issues.- The food quality was compromised (hot but dry sandwich), and the order was incomplete (missing buffalo sauce, ketchup, and napkins).- There was no follow-up or offer of resolution from the manager after I communicated my dissatisfaction.- I did not realize the missing condiments until after leaving the premises, so there was no opportunity to address this with the staff at the time.
Atmosphere: 1
Food: 2
Service: 1
Latricia Tolliver
Free Spicy Chicken sandwich was hot, fresh, and delicious. I typically eat the nuggets, but the sandwich was a tasty treat with the honey mustard sauce.
Atmosphere: 5
Food: 5
Service: 5
Joseph Cavanaugh
Super fast service, friendly and cheerful service!
Ryan Kennedy
Staff was friendly, restaurant and restroom was sparkling clean, and food was hot and fresh 5stars all the way around.
Atmosphere: 5
Food: 5
Service: 5
Laura Salinas
This is my most favorite spot to eat because from the owner, managers and employees, they are all committed to great service, kindness, and they make it a point to serve hot fresh food with a smile as well as following up with refills, etc.It's like a family atmosphere. Amazing job!!!!!Wheelchair accessibility: Always seat me in an area where my chair will fit comfortably, they tend to my needs by bringing my drink and food to table and restroom roomy and always clean.
Always a healthy and good
Atmosphere: 5
Food: 5
Service: 5
This is on my route on the 44 acre's home / Louetta - Jones Rd There always lively courteous and helpful, they get your order right , the management here understands and knows how to run this store
Atmosphere: 5
Food: 5
Service: 5
Wow! This location is by far the best one I been to in a while. From the food to the service to the place itself. The two ladies working the floor greeting customers and delivering orders go above and beyond and NOT in an obnoxious way like some restaurants do. Just left there, it’s a rainy day and all these workers kept coming in with muddy and wet/boots, well as soon as they would leave the two ladies would clean it right up along with the tables, this location is spotless including the restrooms! My order was made right, delicious and came out in only a couple of minutes. Even as I got up to throw away my tray/trash, one of the ladies told me “it’s okay sir I got it” I mean cmon man ??. Hope all shifts run this way at this location. If not then props to the morning/noon shift working 3/25/2024. Great job!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich
Love the consistency! Clean place and nice
Atmosphere: 5
Food: 5
Service: 5
Very delicious nuggets and
Atmosphere: 5
Food: 5
Service: 5
Great food &'service
Sweet, respectful and quick!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich Deluxe Meal
Ordering through the app makes it a breeze to pick up orders. The staff is very attentive when dining in.
Atmosphere: 5
Food: 5
Service: 5
As usual, great customer service. The spicy chicken sandwich hit the spot. Clean dining room and restrooms.
Atmosphere: 5
Food: 5
Service: 5
This is the only chick fila I'll go to. The manager runs a tight ship and this place is always sparkling clean with employees and service that is top shelf. The food is always fresh and hot. The manager looks out for his clientele and he voluntarily accompanied me out the other day when there was a shady homeless man in the parking lot. He made sure I got my kids in the car ok. I have also hired them to cater a few parties and the service has always met all of my expectations. Also the kids and family night events they host are wonderful and totally worth checking out.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
My experience was very disappointing and I did not receive the typical customer service experience highly marketed by the brand.- I visited Chick-fil-A today between 2pm and 2:20pm, enticed by the sign out front for Tortilla soup, only to find it was unavailable.- The staff was inattentive, resulting in me having to repeat my order to the first person who took my order and to staff delivering my order- Although I was the only customer ordering at the time, other vehicles received their orders before I did.- My order was initially incorrect and had someone else's information attached.- The manager was unengaging and dismissive when I reported the service issues.- The food quality was compromised (hot but dry sandwich), and the order was incomplete (missing buffalo sauce, ketchup, and napkins).- There was no follow-up or offer of resolution from the manager after I communicated my dissatisfaction.- I did not realize the missing condiments until after leaving the premises, so there was no opportunity to address this with the staff at the time.
Atmosphere: 1
Food: 2
Service: 1
Free Spicy Chicken sandwich was hot, fresh, and delicious. I typically eat the nuggets, but the sandwich was a tasty treat with the honey mustard sauce.
Atmosphere: 5
Food: 5
Service: 5
Super fast service, friendly and cheerful service!
Staff was friendly, restaurant and restroom was sparkling clean, and food was hot and fresh 5stars all the way around.
Atmosphere: 5
Food: 5
Service: 5
This is my most favorite spot to eat because from the owner, managers and employees, they are all committed to great service, kindness, and they make it a point to serve hot fresh food with a smile as well as following up with refills, etc.It's like a family atmosphere. Amazing job!!!!!Wheelchair accessibility: Always seat me in an area where my chair will fit comfortably, they tend to my needs by bringing my drink and food to table and restroom roomy and always clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Tenders, Chick-Fil-A Waffle Potato Fries