Chipotle Mexican Grill

303 Memorial City Mall, Houston
(281) 605-1083

Recent Reviews

Super Keren

They going give you free water only cup of water if you feel thirsty, then you check out chipotle shop in unknown mall

Atmosphere: 5

Food: 5

Service: 5

Hasooky

Chicken is totally burned, the employees were nice enough to replace it for me but with another burned chicken

Atmosphere: 2

Food: 1

Service: 3

Jacqueline Orellana

I was disappointed, the food was cold and expensive, the truth is I won't eat there again.

Atmosphere: 5

Food: 1

Service: 2

Miranda Benedetto

ordered delivery and they forgot half of my order

D Sanchez

Kiki the manager help me out today.. Full of smiles and very attentive. Fast location for a Mall. Love

Atmosphere: 5

Food: 5

Service: 5

Adrian Avina

When I asked them they told me there close it was 9:25 pm and I just wanted to use the restroom since I am homeless disabled guy.The date it is 01/23/2024

Food: 5

Jose Gutierrez

No sour cream, no napkings, no, forks, bad Service.

Atmosphere: 1

Food: 1

Service: 1

Mike T

Price gets bigger, burrito gets smaller. Funny how that works. Customers here get shafted while the CEO made nearly $20,000,000 last year. God Bless America, I guess.

Atmosphere: 1

Food: 1

Service: 1

Zakaria Hamdallah

Absolutely rude and insulting experience. My family and I came to this location in the mall and we asked for extra rice. One chipotle worker said they do not charge for extra rice after we asked and few seconds later the GM of the store comes with apparent attitude and messiness and says actually yes we do I am the GM of this store. Never have I ever experienced such rudeness towards me and all I asked was a simple question for clarification. I am completely disappointed and this has put a bad name for me when it comes to Chipotle.

Recommended dishes: Burrito Bowl

Yan Phan

The scanner for the app hasn’t worked ever since I’ve been ordering from this location for months. I had a free guacamole that I wanted to claim. I was told I could only order from the app to claim the guacamole. They should get the scanner fixed.

Atmosphere: 3

Food: 5

Service: 3

Po! !

Bad service they messed up my order promised to fix my order and give refund. Manager here sucks and service is horrible!!!! NEVER EVER AGAIN COMING!!

Atmosphere: 1

Food: 1

Service: 1

Arian

Very good food. The restaurant is located in a food court that is very big. It's Chipotle so you know what to expect?

Atmosphere: 3

Food: 4

Service: 3

Blanca Rubio

On their menu they have an organic water with melon lemonade. I ordered one and they gave me lemonade. I told her that I know she had made the wrong order and the lady very repunately answered me that this is what I had ordered and I told her no and she told me He said that we don't sell watermelon lemonade but they have it on their display menu and that's why I ordered it and I suggested that if they don't have it, they remove it. And that they choose the staff that will be working in their restaurants well.

Service: 1

Iliana C

I got charged for three tacos when I only ordered two. The employees never told me I would be charged more, I had to find out from a friend and then through online ordering that I was being overcharged.

Atmosphere: 4

Service: 5

Valeria Sofia Ramos Lara

Just had an awful experience while I was just trying to get my food. While ordering I was told that there was not chicken available at the time and that it was a 5 min wait (in which I had no problem) I was just asked to step on the side. After being told to get back in line and order again (after I payed) I just showed them my receipt and the lady serving on the counter gave me a dirty look and rolled her eyes at me? mind you I was trying to be patient since I know they’re busy, but I think it’s their responsibility to be attentive and friendly to their clients. I visited the store on Tuesday July 25th at 3:30 pm, defined my last. The staff is so rude, save your money and definitely don’t visit this location.

Atmosphere: 1

Food: 1

Service: 1

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