Chipotle Mexican Grill
13630 East Fwy, Houston
(713) 453-0004
Recent Reviews
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I was disappointed after leaving work I stopped at chipotle craving a bowl with grilled chicken only to find out they were out, I was told there cooking more but had no time as to when the chicken would be ready, so I had to eat a bowl of beans,rice,cheese & guacamole. So I left there unsatisfied. This place doesn't suck, my timing did.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Bowl
This place is not good
Atmosphere: 1
Food: 1
Service: 1
My first time trying Chipotle. Stopped by for dinner. There was hardly any food left. I got the chicken bowl and the staff said they ran out of chips. Chips do not take long to make and the cooks had more chicken cooking on the grill. Dined in and the tables were dirty. All the customers coming in were for to go. I would rate the food 7/10. This location does get packed. The madarin agua fresca and tea is good.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Chicken Bowl
Was over charged and went back to seek refund and boy at register basically said to deal with and was an asshole because “it was his last day”. I called customer service and got a refund anyway. Now I am wondering how many other times this has happened because I don’t check my receipt. I’m still coming back lol, but will be checking every single receipt from now on.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Burrito
Teach your staff to properly serve. I've gotten only half portion for my burrito bowl
Atmosphere: 2
Food: 2
Service: 1
If I could give zero stars I would the order I placed today was not what I ordered at all I had a simple chicken bowl with lettuce cheese an pico an all I got was chicken rice and beans an the order was for my husband who works 12 hour shifts so the true disappointment there is
Never again coming here!!!😡😡 i went in person and asked for a bowl with barbacoa and they only put like 3 little chunks of meat and when i asked for more she tried to charge me for double meat and i told her no i just want my 1 serving and she still has the audacity to say well we don’t have more😡😡 like okay can’t yall make more?!😡 andd the 3 little chunks of meat where only the fat pieces so it wasn’t even meatt omggg im soo maddd😡😡 the worts chipotle
I ordered from Uber Eats. I was missing a burrito, and one of the fajita bowls was missing the steak fajita. I wasn't made whole by Uber Eats. I got a refund, but it's not correct. Also, the prices on items you order on the app are marked up. It's ridiculous.
Food: 1
2nd day came back and the small portions are outrageous
Atmosphere: 1
Food: 1
Service: 1
I went to eat tonight and asked for red beans, they had beans in the back but they didn't want to give me
Restaurantji Recommends
The guacamole was black and the serving bar was dirty.
Food: 1
Service: 1
THIS PLACE HAS THE WORST SERVICE, FOOD AND CUSTOMER SERVICE!! THE PORTIONS THEY GAVE ME WAS NOT WORTH MY $31.64!!! THE DINING ROOM WAS DIRTY, FLOORS JUST A MESS!! I WOULDN'T FEED A DOG AT THIS LOCATION!!
Atmosphere: 1
Food: 1
Service: 1
The food for some reason at this location is cold. I ate at the restaurant and they didn't have any sweet tea and didn't plan on making any
Atmosphere: 3
Food: 1
Service: 4
Had the Steak Burrito with Guacamole, Sour Cream, Black Beans, Brown Rice, Cheddar Cheese and Pica De Gallo and a drink. Simple but delicious. Lottsa meat, actually they loaded me up on everything really. Only thing is I think from now on, I'll take it home and grill it on all sides with some butter. Otherwise, it was just the taste I was looking for!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Guacamole, Burrito
I called the place a order and the automated system. transfer me to a store thank you James for taking my order you were such a great help 10 /10.
Atmosphere: 5
Food: 5
Service: 5
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