Food counter was a mess, queso was thick and cold. Not the best Chipotle experience.
Elmert Hernandez
Broken soda Machine 👎🏼
Felix Denton
It's ok.. my kids like it
Wrap Nest
Placed a mobile order. arrived AFTER it was suppose to be ready. They still hadn't started it. NOT the first time. Last time they ran out of chicken because they served others before fixing ours. Place is a joke.
Tisha Yuvonne
👎🏾👎🏾👎🏾👎🏾👎🏾Please don’t eat here … the health department needs to be called on them . I have never eaten chipotle, however today was the day I wanted to try it .I just walked in a few minutes ago stood in line to get to the counter and see a Hispanic lady telling the workers to get it ! The black gentleman about to serve me had a blank stare on his face ….. I look down and here comes another one running past the first on . The Hispanic lady is still waiting on her food and as I see three big not little roaches running for their life over the food . I proceed to walk out . I was too disgusted to even pull my phone out and snap a picture . The worker says I don’t blame you I would leave too . Well needless to say the lady still took her food home with her to feed her children and husband , and the rest of the line followed me out the door .
Niece Larue
Racists employees. Barely gave me any food. When I asked for the proper portion she charged me for it and gave me attitude. My friend who was behind me who is a different color she gave her full double spoons without her asking for free. Never been treated this poorly in a chipotle before.
Mary Cantu
I had a wholesome bowl with carnitas and it was not good. The carnitas were dry and hard and I bit into the core of the lettuce head I don’t think that was supposed to be in the bowl. Very disappointed.
Victoria Hayes
The only way you get everything you order is to go there and watch them make it. This place never gets my order right. The always forget something. That just ruins the whole experience!
Jesus Sanchez
They underserved me by alot on the portion for my meal. Usually I go to the better Chipotle Location 5866 E Sam Houston Pkwy. I decided to head into the 13630 East Freeway location and was disappointed by the workers attitude, quality of food, quantity.
Not what it use to be. Imagine if it was self served. No that would never work... Bowl full of rice and steak.
Erick Ruiz
Young girls attending customer in bad mud and skipping line in a rude manner, it was me and my wife , the girl took my order but skept my wife, I was waiting for my wife at the cashier and had move out becaus the person who was talking the ord was still sleeping my wyfe for no reson. I tried to speak with the manager, but she said it was because my wife wasn't sure if she wants chicken or beef. I think they should take customer service classes
Argie Johnson
The food is good but the portions of meat are disappointing. I had to get double just to be satisfied (not greedy) and that increased my bill considerably.
Lis Mora
The staff should run, my husband went to buy food and they treated him badly. They were rude when we asked for a child's dish and they didn't know anything about that dish. The staff at that time is making them lose customers and money.
Food counter was a mess, queso was thick and cold. Not the best Chipotle experience.
Broken soda Machine 👎🏼
It's ok.. my kids like it
Placed a mobile order. arrived AFTER it was suppose to be ready. They still hadn't started it. NOT the first time. Last time they ran out of chicken because they served others before fixing ours. Place is a joke.
👎🏾👎🏾👎🏾👎🏾👎🏾Please don’t eat here … the health department needs to be called on them . I have never eaten chipotle, however today was the day I wanted to try it .I just walked in a few minutes ago stood in line to get to the counter and see a Hispanic lady telling the workers to get it ! The black gentleman about to serve me had a blank stare on his face ….. I look down and here comes another one running past the first on . The Hispanic lady is still waiting on her food and as I see three big not little roaches running for their life over the food . I proceed to walk out . I was too disgusted to even pull my phone out and snap a picture . The worker says I don’t blame you I would leave too . Well needless to say the lady still took her food home with her to feed her children and husband , and the rest of the line followed me out the door .
Racists employees. Barely gave me any food. When I asked for the proper portion she charged me for it and gave me attitude. My friend who was behind me who is a different color she gave her full double spoons without her asking for free. Never been treated this poorly in a chipotle before.
I had a wholesome bowl with carnitas and it was not good. The carnitas were dry and hard and I bit into the core of the lettuce head I don’t think that was supposed to be in the bowl. Very disappointed.
The only way you get everything you order is to go there and watch them make it. This place never gets my order right. The always forget something. That just ruins the whole experience!
They underserved me by alot on the portion for my meal. Usually I go to the better Chipotle Location 5866 E Sam Houston Pkwy. I decided to head into the 13630 East Freeway location and was disappointed by the workers attitude, quality of food, quantity.
Great food!
Restaurantji Recommends
Not what it use to be. Imagine if it was self served. No that would never work... Bowl full of rice and steak.
Young girls attending customer in bad mud and skipping line in a rude manner, it was me and my wife , the girl took my order but skept my wife, I was waiting for my wife at the cashier and had move out becaus the person who was talking the ord was still sleeping my wyfe for no reson. I tried to speak with the manager, but she said it was because my wife wasn't sure if she wants chicken or beef. I think they should take customer service classes
The food is good but the portions of meat are disappointing. I had to get double just to be satisfied (not greedy) and that increased my bill considerably.
The staff should run, my husband went to buy food and they treated him badly. They were rude when we asked for a child's dish and they didn't know anything about that dish. The staff at that time is making them lose customers and money.
Very good servce food was good
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