Chipotle Mexican Grill

9102 W Sam Houston Pkwy N, Houston
(281) 720-0245

Recent Reviews

Alexander Scott

The guy ringing up my order did not know how to ring up a guacamole kids meal. He said the kids meal only comes with two sides. I tried to explain that the guacamole isn't a side, it's the "protein". If you order a kids chicken quesadilla, you get chicken and two sides. He charged me almost an extra $3 for something I should have gotten with the meal. And he wouldn't give me a receipt. Guess it's hard to find good help today. If my kids weren't hungry I would have rejected it and ordered it online to get it for the right price.

Atmosphere: 1

Food: 3

Service: 1

Sean

Always seem to get a good consistent burrito. No complaints with this location.

Atmosphere: 4

Food: 4

Service: 4

Apalico Vera

They don’t serve enough protein for burritos compared to other chipotles rest.

Atmosphere: 4

Food: 4

Service: 3

Lawrence Driol

Good food.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Barbacoa Tacos

TJ Fields

Literally all tables were dirty. Looks like they were short on staff.

Atmosphere: 2

Food: 5

Service: 2

Jennifer Amy Randolph

Plenty of choices if you are doing Whole30!Dietary restrictions: Good choice if you are doing Whole30.

Atmosphere: 3

Food: 4

Service: 4

Parham M

How's every review bad yet they have 4 stars?It's way over priced, charged me for extra meat when I didn't even asked for it nor received it. Very small portion in general.Being stingy with food is a terrible trate that seems like all the employees there have.

Luis Cardenas (Cdr Instigator)

This Chipotle location employees are on top of their game.. always so cordial, very impressed with their professionalism. Unlike the location on 290 and 34th, where I had to always repeat my order 2 or 3 times for the person behind the counter... so irritating.Example:Employee - Hi, what can we help you with?Me: Yeah, let me have a chicken bowl, please.. with brown rice and pinto beans.Employee- Grabs a bowl and asks, 20 seconds later, mind you.. What would you like?Me: Chicken bowl with brown rice and pinto beans....Employee - Puts a spoonful of brown rice, pinto beans, and asks, what kind of meat?Me: Chicken‐-----------------------------You awesome people should drive over there right now and train them guys on how to properly retain short-term memory.Awesome work, guys...!

Atmosphere: 5

Food: 5

Service: 5

Roger K Keeler Jr

Food good... desire for meat portions to be slightly

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Burrito Bowl

Mirna Aguilar

Do not order delivery if you are personally not at the place. They will only give you half your order. Barely any meat and they will forget your sides and drinks.

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Burrito Bowl

Viridiana Martinez

I just want to thank the gentleman that made my burrito for pickup, he offered to redo my burrito after I noticed that the corn has jalapeño in it which I cannot have so this was my fault and I thought it was just so kind of him to offer. Something so small like that goes a long way and made my day after having a not so great day. In case management sees this I want to thank him, my order for pickup was on 12/17 at 8:30pm.

Atmosphere: 5

Food: 5

Service: 5

Ezekiel H.

I have to start off by saying that i brought my dad in which is older and doesn't know much about anything new and modern and they treated him amazing with so much patience! Made me feel good because i feel like we should always treat elders with respect. From the start to the checking out the staff was amazing!Thank you guys we will definitely be back and we aren't even from this area.

Michelle Cox

The carne asada tacos were so good. Their hot sauce is actually hot which I appreciate.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Tomatillo-Red Chili Salsa

Kendra N.

The employees that work there are inconsiderate and seem poorly trained. I was the only customers in there around 5pm and there were around 5-6 employees at the front, but I was waiting in line for a while. Saw two teenage boys were very slowly putting on their gloves which look like they did so they could continue talking. No hello or acknowledgement from anyone for what felt like 10 minutes and it seemed like they didn't know who was going to take the order. It was another employee apart from the teenagers that did my order later on. Looked very unorganized. Lack of management maybe‍

Elizabeth Castillejo

I love this place.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Burrito Bowl, Carnitas

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