Chipotle Mexican Grill
9319 S Texas 6, Houston
(281) 912-6132
Recent Reviews
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I'm very disappointed at the fact that I go pick up an order to eat and when you get home all the meat on the food is raw. Worst part about it is you can't speak with anyone even if call the store and the mobile app does nothing. This is very bad service and disgusting food. You need to train your workers to cook the food a little bit better.
Food: 1
Service: 2
Worst location Worst hiring manager Worst food expensive for what
never apply their people or eat their
zero star
Horrible customer service girls there are not friendly always with attitude even if shes serving your food bring back the Ogs workers
Atmosphere: 1
Food: 1
Service: 1
The restaurant at Hwy 6 and Bissonet is the worst. Quick copy of fast food. Managers and employees don't give a care. Got our online order messed up 3 times, gave us somebody else's food then decided they wouldn't remake it and make it right and eventually decided to refund our $$$. Waste of time
Atmosphere: 3
Food: 2
Service: 1
Chilli sauce was too disappointing. My mom who loves spicy food found this chilli “too bland”
Hopefully, there’ll be better.
Atmosphere: 2
Food: 1
Service: 2
RAW CHICKEN. LIKE WHAT DO YOU MEAN. LIKE THE MANAGERS NEED TO CHECK ALL THEIR EMPLOYEES BECAUSE HOW. I USED TO WORK AT CHIPOTLE AND CHICKEN IS SUPPOSED TO HAVE A CORE TEMPERATURE OF 165° OR HIGHER BEFORE YOU SERVE IT. ⚠️⚠️⚠️⚠️⚠️ HORRIBLE. 0/10 EXPERIENCE.
Atmosphere: 1
Food: 1
Service: 1
The portion sizes recently are absolutely atrocious. I've been coming here for years and this is about as much as I can take.
Atmosphere: 1
Food: 1
Service: 1
This beef barbacoa bowl was so good my eyes were watering…. I was very satisfied with everything especially the “Ms” that made my bowl
Atmosphere: 5
Food: 5
Service: 5
Avoid this location. Paid for double chicken and all I got was portion smaller than regular. When tried to bring it to their attention, I was asked to send an email. Ridiculous. Will NEVER visit these guys
The food was very good. Had a steak bowl. The customer service was ok. It took a while until they acknowledged us. The tables were kind of dirty.
Atmosphere: 4
Food: 5
Service: 3
Restaurantji Recommends
I get bad vibes every time I come here. You can tell when people are looking at you with a judgmental eye and their unwillingness to help whenever you ask for something. I felt the same vibe when i stayed at a red roof inn in el paso.
Atmosphere: 1
Food: 3
Service: 2
Staff was ok but food was good
Atmosphere: 2
Food: 4
Service: 2
The food is alright, but the environment isn't up to par with other Chipotles I've been to.
Best bang for buck. Veg/vegan options available.
Atmosphere: 3
Food: 5
Service: 5
This one female employee always has an attitude towards me for no apparent reason. I’m always nice and polite with them, but the one I think is the manager (short with glasses and hair tied up in a ponytail that is wrapped and also wears a hat) fixes my food and then when I asked for more rice she scooped it up and threw it in my bowl in which went all over place and said “anything else with an attitude” and I was like yes, steak please then she puts a little bit of steak in my bowl in which I had to ask for more again. It’s just too much to be typing and complaining. I just want her to treat me the customer with respect and dignity. Not calling for anyone to be in trouble just wants better services when I go.
Atmosphere: 3
Food: 4
Service: 1
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