Chipotle Mexican Grill

Consistently out of meats, veggies, and vinegarette. Cashier scanned my free guag code, saw it didn't work and charged me anyways. Shame.

Last time I come to this location. Made an online order for a bowl and this is what I see when I open it at home. I can fit almost ALL of the rice on a single spoon. This is a joke.

Avoid this location.

Atmosphere: 1

Food: 1

Service: 1

So disappointing. Food was abysmal, dry, overcooked. Steak was gristly, difficult to chew. Far cry from Chipotle I remember. Cannot recommend any food as everything we ordered was subpar.

Atmosphere: 2

Food: 1

Service: 3

So when did Chipotle have it to where only certain items are only bought online as well as during certain times?. I say this because I went to multiple locations throughout Houston and I never have a problem when it comes to ordering my quesadilla or any of my items but every time I come to this location, it's always the same issue that they can't make quesadillas past a certain time or they have to only be online. But yet I've seen them make my quesadillas before and it was never an issue. So my question is is Chipotle bought by different companies in different areas? Because then that would make sense on what certain policies are implied at one location versus others. But if that's not the case then it's either on the employees being lazy and not trying to serve the customer when it is still business up operation hours or then this location needs to have an indication for customers to know that certain items can only be bought online so the confusion doesn't keep on happening because this has happened multiple times and every time I've come to this location it's always a problem when at other locations I don't have this issue at all

Atmosphere: 1

Food: 1

Service: 1

I went there resitly got a chicken bowl and went home the food was cold not hot at all, so to everyone please check you food before leaving the place just don't expect it to be hot or right.

Healthy food fast, get a bowl.

Atmosphere: 3

Food: 4

Service: 4

This location is absolute trash. It’s always dirty, the majority of the workers have a an attitude, and your food will always be sloppy, if they even have what you want.

It was trash when it was at 6/290, and it’s still trash in a new building.

Edit:
When using the app for delivery, I’m stuck ordering from this location because it’s the closest one to me- the app doesn’t let me try to go to a different one. Naturally, 2 times in a row, at different times during the day, there are issues, and my first order was cancelled and the second one wouldn’t even go through- I got a pop up that said “sorry about this, we’re unable to identify a delivery time.” Which is HILARIOUS, because the whole time I was ordering, I had a delivery window.

I just give up with this location and Chipotle as a whole.

Atmosphere: 1

Food: 1

Service: 1

Terrible customer service. I asked for my sauces on the side, and she made a mistake, then argued with me about it. Chipotle needs to step up and hire staff who actually care about customer service.

Atmosphere: 1

Food: 1

Service: 1

Food was fresh. Bursting with flavor. Dining room needs some attention, but overall experience was fire

Atmosphere: 4

Food: 5

Service: 5

Whole place needs new staff, everyone is so judgy and rude. I had to ask them to remake my bowl because they made a mistake and she got frustrated with me because of her wrongdoings. The cashier also gave me a hard time. Wouldn’t recommend going here, makes the whole experience unpleasant along with the portions being affected by moodiness.

Atmosphere: 1

Food: 3

Service: 1

We had the best experience at the chipotle! My kids, wife and I were super hungry and we needed somewhere to eat that would be relatively clean. The staff was extremely friendly and helpful and generous and I would 100% recommend this location. My wife joked, 'today, chipotle earned their first Michelin star'. It tastes really great and the kids loved it.

Recommended!!

Atmosphere: 5

Food: 5

Service: 5

I had never been. My daughter made me go. She got a steak burrito with white cheese and other stuff. I had to try it. I think I ate half. It really was great.

Atmosphere: 5

Food: 5

Service: 5

Food was ready and prepared well. Tasted great.

Food: 5

Service: 5

Was out of peco

There’s two girls that work the evening shift that have very funky attitudes. I went a while back and the line was almost to the door. I guess they made themselves a bowl right before the rush and were complaining about not being able to eat. I brushed it off and went about my day, however, I went again tonight and it was the same two girls making rude comments and being really nasty and rude towards customers. Management should definitely have a talk with them about being respectful.

Atmosphere: 1

Food: 4

Service: 1