Was in town visiting family. They wanted to come here. The Food is TRASH. And I mean absolute trash. Then when I asked for assistance this “manager” Sheila was horrible. Loud and ghetto which is absolutely deplorable. Not to mention the employees there don’t speak English and are all yelling all over the place. And asking for a refund for good food and service you paid for and expect apparently is wild to them. I made a TikTok about it with details for all my followers
Atmosphere: 1
Food: 1
Service: 1
Michael Newhouse
Old time cafeteria
Atmosphere: 5
Food: 5
Service: 4
Cynthia Sutton
Will try again.
Atmosphere: 4
Food: 5
Service: 4
Michael Kelly
Awesome ?
Atmosphere: 5
Food: 5
Service: 5
Houston Party Buses
Recommended.
SeanSean Sean
Went today with a good friend who used to eat here before it burned down years ago. We both had the roast beef and some sides. The beef was inedible, tough as nails. The cornbread was obviously very old and disgusting - it was rock hard on the outside and doughy-soft inside. We took the beef back immediately and I opted for the catfish. Horrible idea, it was worse than the beef. The breading was flavorless but also had obviously sat out for a very long time. Nothing was fresh or tasty at all. $60 on good we couldn’t eat and enjoy. This happened around 2:45 pm. He had a custard and that was the best of the meal. The staff was friendly , though the cashier smithed when I asked if they offered a Veteran’s discount. We even drank still water in a glass and it was still $60 for two very old , hard, stale meals. I would not recommend eating here. I felt really sorry for the seniors who were there eating their food. Lubys is miles ahead on freshness, service and price. They also offer a discount for those who have served in the military. Two thumbs way down.
Atmosphere: 2
Food: 1
Service: 3
shamika williams
This was my first and last time. My mom bragged about this place for months ( she use to go the old location) and wanted to take me to lunch. It looked nice when we walked in. Then the pushiness started. Going down the line the servers are rude and yelling. Mind you this was my very first time, I was trying to see the options asking questions. The servers were yelling "next!" I decided on parsley salad(it was ok), chicken fried chicken(it looked grilled and was flavor less), mashed potatoes and white gravy (not good at all, I loaded it with hot sauce), green beans( they needed season and we're cold), broccoli cheese casserole ( it tasted burnt), cold dinner roll(butter did not melt at all), and unsweetened tea. My mom had fried white chicken and sides. We get to the table and my mom break her wing apart take a bite of the flat and her chicken is cold. She ask the waitress for fresh chicken. This is the beginning of the circus. First they offered to microwave her fried chicken(really?) She declined and asked for fresh chicken. They told her it would be 30 mins. We we're dine with that. Then they came out within 2 mins with chicken that looked microwaved. My mom asked for the manager or owner. The irate ghetto manager Sheila, just stirred the pot with her piss poor customer service. She told my mama if she didn't like or want the chicken she can leave and never come back(all while yelling) My mama asked for a refund since she did not eat any of her food. Ghetto Shelia told her she is not getting a refund and don't come back. When my mom gave her the same energy she threaten to call the police. We agreed, she should call the police. Their so called security guard came and follow us to our table and yelling us we had to leave and throwing togo plates at our table. We declined! So, we sat down and waited for the police. The police came and suggested my mom dispute the $70 she paid for our meal (that's what she did). He also whispered that he didn't understand why they didn't just give her chicken, why call the police?..... The owner George was there and never came out when requested. I have never been so embarrassed and treated like that in an establishment were I patronize. But after reading the reviews I got the gist of their business. It seems like "we" are not that welcomed. They will NEVER have to worry about ME again. I told them I will be reviewing my experience on all platforms. Sheila didn't care and it shows in her customer service. There is also a language barrier with the customers and the staff. Luby's would Never!!!! This place is over rated and over priced! For subpar food and poor customer service.
Atmosphere: 1
Food: 1
Service: 1
Bobbie Rangel
This place is amazing. The food, it's just like home cooking. Servings are huge and the atmosphere is great. So glad I found this place! We will be back for sure!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gravy, Rolls, Potato, Steak
Willie Walters
It was a Excellent place to dine. Food and atmosphere was Awesome
I’m a long time customer here and when it burned down I was really hurt. However, I did get a chance to visit the grand re-opening after the fire and I must say I was very impressed I like the new steak grill and the outside eating area as well as the whole new look when you enter the establishment. The food was wonderful as well, the staff was very friendly as usual. This is a must try restaurant.
Atmosphere: 5
Food: 5
Service: 5
1st Texan
Best baked goods in town.
Atmosphere: 5
Food: 5
Service: 5
Traci
Haven't been here for years, but it is every bit as good as I remembered. If you've not eaten here - try it! If you haven't been for awhile, it's time to go back!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Fried Chicken with Mashed Potatoes and Green Beans
Vahid K
Went here for dinner. It was my first time at this place. Had the worst chicken fried steak ever. It was old, stale, and tough. Quite disappointed.
Atmosphere: 4
Food: 2
Service: 3
Elle Cox
The food was pretty good and I enjoyed my time there :)
Was in town visiting family. They wanted to come here. The Food is TRASH. And I mean absolute trash. Then when I asked for assistance this “manager” Sheila was horrible. Loud and ghetto which is absolutely deplorable. Not to mention the employees there don’t speak English and are all yelling all over the place. And asking for a refund for good food and service you paid for and expect apparently is wild to them. I made a TikTok about it with details for all my followers
Atmosphere: 1
Food: 1
Service: 1
Old time cafeteria
Atmosphere: 5
Food: 5
Service: 4
Will try again.
Atmosphere: 4
Food: 5
Service: 4
Awesome ?
Atmosphere: 5
Food: 5
Service: 5
Recommended.
Went today with a good friend who used to eat here before it burned down years ago. We both had the roast beef and some sides. The beef was inedible, tough as nails. The cornbread was obviously very old and disgusting - it was rock hard on the outside and doughy-soft inside. We took the beef back immediately and I opted for the catfish. Horrible idea, it was worse than the beef. The breading was flavorless but also had obviously sat out for a very long time. Nothing was fresh or tasty at all. $60 on good we couldn’t eat and enjoy. This happened around 2:45 pm. He had a custard and that was the best of the meal. The staff was friendly , though the cashier smithed when I asked if they offered a Veteran’s discount. We even drank still water in a glass and it was still $60 for two very old , hard, stale meals. I would not recommend eating here. I felt really sorry for the seniors who were there eating their food. Lubys is miles ahead on freshness, service and price. They also offer a discount for those who have served in the military. Two thumbs way down.
Atmosphere: 2
Food: 1
Service: 3
This was my first and last time. My mom bragged about this place for months ( she use to go the old location) and wanted to take me to lunch. It looked nice when we walked in. Then the pushiness started. Going down the line the servers are rude and yelling. Mind you this was my very first time, I was trying to see the options asking questions. The servers were yelling "next!" I decided on parsley salad(it was ok), chicken fried chicken(it looked grilled and was flavor less), mashed potatoes and white gravy (not good at all, I loaded it with hot sauce), green beans( they needed season and we're cold), broccoli cheese casserole ( it tasted burnt), cold dinner roll(butter did not melt at all), and unsweetened tea. My mom had fried white chicken and sides. We get to the table and my mom break her wing apart take a bite of the flat and her chicken is cold. She ask the waitress for fresh chicken. This is the beginning of the circus. First they offered to microwave her fried chicken(really?) She declined and asked for fresh chicken. They told her it would be 30 mins. We we're dine with that. Then they came out within 2 mins with chicken that looked microwaved. My mom asked for the manager or owner. The irate ghetto manager Sheila, just stirred the pot with her piss poor customer service. She told my mama if she didn't like or want the chicken she can leave and never come back(all while yelling) My mama asked for a refund since she did not eat any of her food. Ghetto Shelia told her she is not getting a refund and don't come back. When my mom gave her the same energy she threaten to call the police. We agreed, she should call the police. Their so called security guard came and follow us to our table and yelling us we had to leave and throwing togo plates at our table. We declined! So, we sat down and waited for the police. The police came and suggested my mom dispute the $70 she paid for our meal (that's what she did). He also whispered that he didn't understand why they didn't just give her chicken, why call the police?..... The owner George was there and never came out when requested. I have never been so embarrassed and treated like that in an establishment were I patronize. But after reading the reviews I got the gist of their business. It seems like "we" are not that welcomed. They will NEVER have to worry about ME again. I told them I will be reviewing my experience on all platforms. Sheila didn't care and it shows in her customer service. There is also a language barrier with the customers and the staff. Luby's would Never!!!! This place is over rated and over priced! For subpar food and poor customer service.
Atmosphere: 1
Food: 1
Service: 1
This place is amazing. The food, it's just like home cooking. Servings are huge and the atmosphere is great. So glad I found this place! We will be back for sure!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gravy, Rolls, Potato, Steak
It was a Excellent place to dine. Food and atmosphere was Awesome
Bring your money. $27 and no desert or drink.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
I’m a long time customer here and when it burned down I was really hurt. However, I did get a chance to visit the grand re-opening after the fire and I must say I was very impressed I like the new steak grill and the outside eating area as well as the whole new look when you enter the establishment. The food was wonderful as well, the staff was very friendly as usual. This is a must try restaurant.
Atmosphere: 5
Food: 5
Service: 5
Best baked goods in town.
Atmosphere: 5
Food: 5
Service: 5
Haven't been here for years, but it is every bit as good as I remembered. If you've not eaten here - try it! If you haven't been for awhile, it's time to go back!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Fried Chicken with Mashed Potatoes and Green Beans
Went here for dinner. It was my first time at this place. Had the worst chicken fried steak ever. It was old, stale, and tough. Quite disappointed.
Atmosphere: 4
Food: 2
Service: 3
The food was pretty good and I enjoyed my time there :)
Atmosphere: 4
Food: 4
Service: 5