Cracker Barrel Old Country Store

We have been eating at this Cracker Barrel for years. This trip was very disappointing. Our server, Kaylynn, did not bring any plates for muffins and biscuits, and one napkin for four people. She also chewed gum loudly and smacking. She has ipad issues for ordering, but that was not her fault. After we ordered and received our food, we never saw her again until she delivered our check. Our food was was mostly tasteless. Country Fried Steak seemed rubbery and breading wasn't crisp. Hashbrown casserole was flavorless, and chocolate chip pancakes were just pancakes with a handful of chocolate chips thrown in the middle- making the pancakes soggy. One of our party left his phone and a really nice male server (not ours) came asked if it was ours. So thank you to him!!

Atmosphere: 4

Food: 2

Service: 1

Used to love this place. Slowly I noticed the food quality going down, especially noticeable with beef items, which all taste like very low quality now. Then the menu changed, started looking like some sterile corporate garbage, with key items like a sweet potato disappearing and the alcohol section doubling. On my last visit, my wife and I sat for 15 minutes waiting to be asked what we'd like to drink, while staff(who all look like starbucks workers now) stood around and chatted, so we just left and Cracker Barrel is no longer on the list of restaurants we'll go to. I don't know what kind of person guides the company now, but they shouldn't be overseeing a snowcone stand, much less a beloved American franchise. If only 0 stars was an option.

Food: 1

Service: 1

Was not impressed. Ordered old timers and the French toast breakfast. The gravy on old timers was some kind of nasty artificial taste. The bacon looked and tasted like it had been cooked earlier and been underneath a heating lamp. Scrambled eggs just seemed off. Spouse was not impressed with her French toast breakfast. Honestly neither one of us finished our plates. I’m just not sure what all the hoopla is about going to Cracker Barrel. They totally missed the mark and certainly didn’t meet the mediocre mark when it comes to the food.

Atmosphere: 4

Food: 1

Service: 2

We loved this place, good old style food, friendly service, and cozy interior

Atmosphere: 5

Food: 5

Service: 5

This particular day was not a good experience. The waiter needed to be more attentive. It wad busy and I expect to wait. He never checked on us and it wad a good 2 hours to get food which was cold when it finally arrived. Large parties around us all received food before us and were seated well after our order was taken.

Atmosphere: 3

Food: 1

Service: 1

Bacon came out twice burnt finally asked for ham instead. No tx toast w the chicken fried steak and had to pour the gravy on top of it yourself too!! Not the homecooking I could've done. For my first and last experience with cracker barrel they lost my service. And had to ask the waiter for a refill

Atmosphere: 3

Food: 1

Service: 3

I love the country store. I used to love the food, but we have been dissatisfied with the food the last few recent visits. No longer a favorite restaurant.

Atmosphere: 5

Food: 3

Service: 5

Pancakes and maple syrup mmmmm

Atmosphere: 5

Food: 5

Service: 5

They had shortage of couple items in the menu,the was ok

Atmosphere: 3

Food: 4

Service: 5

We waited an hour for our food which is just unacceptable. The French toast was tougher than leather with barely any egg used. Way too much cinnamon. Shame because I was really forward to the French toast. They ran out of the real whipped butter and instead had to use cold hard plastic ones. Finally, the eggs were cold. Terrible is every sense and won't be returning. I'll also recommend other people to skip for their benefit.

Atmosphere: 3

Food: 1

Service: 1

The food wasn’t good and I had to wait in line about 20 minutes to pay for the food

Atmosphere: 2

Food: 1

Service: 1

We waited 45 minutes past our pick up time for a one adult meal and one kid's meal. The food was average.

Atmosphere: 3

Food: 3

Service: 1

The food and service were average at best. Once the food was ordered, we sat for what seemed like forever for the food come out. The server was not attentive at all. She checked on the table maybe twice. When we finished, we walked out of the store and purchased some items, but the cashier was on her phone and seemed like she wanted to do anything other than tender my items. She totaled my items and walked away. I guess I was a unicorn and paid with cash, but even still, why walk away when the transaction wasn’t complete? Do better.

Atmosphere: 5

Food: 3

Service: 3

Food no too good the line was taking forever too many people here

Ms Molly is our morning waitress and she is very nice and our orders are always correct.

Atmosphere: 5

Food: 5

Service: 5