An excuse of a pizza place… ordered a pizza a hour and a half ago and they haven’t even left the store yet. Actually sad… please take your money elsewhere you could make your own pizza before they deliver yours…
everything emerson
When you use the drive up window it takes them forever to come to the window. Sometimes they act as if you aren’t there. Food isn’t always ready.
Atmosphere: 1
Food: 5
Service: 1
Blessing \u0026 Ola Olajide
I used to love this spot however I tried ordering on the app and it wasn’t working so I went there in person and the door was locked, but there was someone inside who clearly saw me but decided to ignore me multiple times even though the location didn’t close for another 2 hours.
ANGELA MCCONNELL
Actually the pizza is really good but this order was actually really greasy and there pizza is always on point. I could not eat the rest of the pizza ....
Food: 3
Service: 4
Tony Wood
I’m disappointed with the customer service I received today. I placed a delivery order early this morning around 8:15 a.m., requesting delivery between 4:40–5:00 p.m. By 6:00 p.m., there was still no sign of the pizza.
When I called, the manager was extremely rude and unprofessional. He insisted the driver called me 10 times and that no one answered, so the pizza was taken back to the store. However, my phone log shows no missed calls. It’s possible the driver accidentally called the school instead of the phone number I clearly listed in the delivery notes, or there was a technical issue.
To be clear, I understand the payment never went through, and I’m not asking for a refund. What bothered me was being treated as if I were trying to get a free pizza. The manager’s tone was hostile and accusatory, which was completely unnecessary.
The pizza itself is usually great, which makes this experience even more disappointing. I’ve never had service like this from this location before. I hope this was just an off day, but it definitely left a bad impression.
Atmosphere: 1
Food: 1
Service: 1
Ryan Merrill
Ordered a pizza with slightly different variations on toppings on each half. Got one side correct and got the other completely wrong. Called the store and the were very apologetic and said they would be issuing a refund in 24 to 48 hours.
2 weeks went by heard nothing. Submitted a complaint with Domino's website. After 2 more weeks and not hearing anything I Called the corporate customer service line. The customer service rep said the store had called me once, and never tried to reach out again. Looking at my phone record the store never called.
Called the customer support again 1 week later and they were able to provide a refund. The customer service reps were great, the management at the store is not.
Service: 1
rogerz S.D
Worst pizza delivery ever don't ever order from the Cullen Blvd location they are the worst lazy service ever.... They are so lazy they won't even awnser the phone hope they close these damn location down paid for my delivery an hour and 46 minutes ago and cant get it deliver after paying 70 dollars worth of pizza products ....
B.I.G D
This 50 per off any pizza I hope it never goes away the best pizza for the lowest price
Atmosphere: 1
Food: 4
Service: 1
JaMya English
Idk why I even bother ordering from this location considering the fact that I always have an issue when I order from this specific location. I placed an order and it said it was delivered yet it never was. Tried to call no answer. As soon as y’all open in the morning I need my refund issued immediately. I should be issued a store credit as well due to the constant disservice from this location. However my main concern is getting my money back for my food that was never received. Y’all seriously either need to hold Yall employees accountable or there needs to be a look into management. Do better!!!
Atmosphere: 1
Food: 1
Service: 1
Loving Me!
The Person working here ws SOOO rude. I order off the APP. It say the order is complete. I waited 10 minutes to go pick it up. I ordered tó pick it up through the drive thru. Waited 5 minutes. The guy saw me and continued to walk by. I backed up then he slammed the window down.
I went inside. It was a customer b4 me ( a guy) then I told the person at the cash register “ I was waiting 5 minutes” then he proceeded to tó say I had an attitude. Then he said “ I cancelled your order, You PPL “ . My order say it was Picked Up. Do not Order HERE!
2nd time here won't be back I don't eat dominoes. they pretended they did have a $7.99 carryout deal and tried to convince me to do the $6.99 2miniminum deal........I left and went and spent $35 at lil Caesars and American deli....play with ya mammy
Atmosphere: 1
Food: 5
Service: 1
Josue Morales
The worst pizza I would not buy them again apart from that the treatment they give very bad very bad sta
Darrell Flugence
Good pizza 🍕
Marisela Castillo
Don’t even waste your time. Didn’t think that I would have had to look at the reviews before ordering. I ordered my pizza at 2:25 and didn’t get my food until 3:55 and crazy part about it is I only live 2 minutes and my pizza still got here cold it just feels like a rip off they even see they cut the pizza wrong and still said hmmm good enough they lucky I wasn’t there would of smacked it back on that counter and most definitely got my money back.
Atmosphere: 1
Food: 1
Service: 1
Amy Valerio
Horrible service once ordered a pizza and the delivery driver brought back a completely ate box of pizza with nothing but pizza crust and left two slices I couldn’t feed my kids for that night either because when I waved the delivery driver down he sped walked back to his car i was in shock. They are so lucky that sometimes that’s the only choice for me sometimes but that specific store needs completely new hires and new trainers because this is ridiculous 🤦🏾♀️
An excuse of a pizza place… ordered a pizza a hour and a half ago and they haven’t even left the store yet. Actually sad… please take your money elsewhere you could make your own pizza before they deliver yours…
When you use the drive up window it takes them forever to come to the window. Sometimes they act as if you aren’t there. Food isn’t always ready.
Atmosphere: 1
Food: 5
Service: 1
I used to love this spot however I tried ordering on the app and it wasn’t working so I went there in person and the door was locked, but there was someone inside who clearly saw me but decided to ignore me multiple times even though the location didn’t close for another 2 hours.
Actually the pizza is really good but this order was actually really greasy and there pizza is always on point. I could not eat the rest of the pizza ....
Food: 3
Service: 4
I’m disappointed with the customer service I received today. I placed a delivery order early this morning around 8:15 a.m., requesting delivery between 4:40–5:00 p.m. By 6:00 p.m., there was still no sign of the pizza.
When I called, the manager was extremely rude and unprofessional. He insisted the driver called me 10 times and that no one answered, so the pizza was taken back to the store. However, my phone log shows no missed calls. It’s possible the driver accidentally called the school instead of the phone number I clearly listed in the delivery notes, or there was a technical issue.
To be clear, I understand the payment never went through, and I’m not asking for a refund. What bothered me was being treated as if I were trying to get a free pizza. The manager’s tone was hostile and accusatory, which was completely unnecessary.
The pizza itself is usually great, which makes this experience even more disappointing. I’ve never had service like this from this location before. I hope this was just an off day, but it definitely left a bad impression.
Atmosphere: 1
Food: 1
Service: 1
Ordered a pizza with slightly different variations on toppings on each half. Got one side correct and got the other completely wrong. Called the store and the were very apologetic and said they would be issuing a refund in 24 to 48 hours.
2 weeks went by heard nothing. Submitted a complaint with Domino's website. After 2 more weeks and not hearing anything I Called the corporate customer service line. The customer service rep said the store had called me once, and never tried to reach out again. Looking at my phone record the store never called.
Called the customer support again 1 week later and they were able to provide a refund. The customer service reps were great, the management at the store is not.
Service: 1
Worst pizza delivery ever don't ever order from the Cullen Blvd location they are the worst lazy service ever.... They are so lazy they won't even awnser the phone hope they close these damn location down paid for my delivery an hour and 46 minutes ago and cant get it deliver after paying 70 dollars worth of pizza products ....
This 50 per off any pizza I hope it never goes away the best pizza for the lowest price
Atmosphere: 1
Food: 4
Service: 1
Idk why I even bother ordering from this location considering the fact that I always have an issue when I order from this specific location. I placed an order and it said it was delivered yet it never was. Tried to call no answer. As soon as y’all open in the morning I need my refund issued immediately. I should be issued a store credit as well due to the constant disservice from this location. However my main concern is getting my money back for my food that was never received. Y’all seriously either need to hold Yall employees accountable or there needs to be a look into management. Do better!!!
Atmosphere: 1
Food: 1
Service: 1
The Person working here ws SOOO rude. I order off the APP. It say the order is complete. I waited 10 minutes to go pick it up. I ordered tó pick it up through the drive thru. Waited 5 minutes. The guy saw me and continued to walk by. I backed up then he slammed the window down.
I went inside. It was a customer b4 me ( a guy) then I told the person at the cash register “ I was waiting 5 minutes” then he proceeded to tó say I had an attitude. Then he said “
I cancelled your order, You PPL “ . My order say it was Picked Up. Do not Order HERE!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
2nd time here won't be back I don't eat dominoes. they pretended they did have a $7.99 carryout deal and tried to convince me to do the $6.99 2miniminum deal........I left and went and spent $35 at lil Caesars and American deli....play with ya mammy
Atmosphere: 1
Food: 5
Service: 1
The worst pizza I would not buy them again apart from that the treatment they give very bad very bad sta
Good pizza 🍕
Don’t even waste your time. Didn’t think that I would have had to look at the reviews before ordering. I ordered my pizza at 2:25 and didn’t get my food until 3:55 and crazy part about it is I only live 2 minutes and my pizza still got here cold it just feels like a rip off they even see they cut the pizza wrong and still said hmmm good enough they lucky I wasn’t there would of smacked it back on that counter and most definitely got my money back.
Atmosphere: 1
Food: 1
Service: 1
Horrible service once ordered a pizza and the delivery driver brought back a completely ate box of pizza with nothing but pizza crust and left two slices I couldn’t feed my kids for that night either because when I waved the delivery driver down he sped walked back to his car i was in shock. They are so lucky that sometimes that’s the only choice for me sometimes but that specific store needs completely new hires and new trainers because this is ridiculous 🤦🏾♀️
Atmosphere: 1
Food: 1
Service: 1
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