Domino's Pizza

5603 Farm to Market 1960 Rd W STE A, Houston
(281) 440-3030

Recent Reviews

Oubai Esmaael

i submited my order at noon and requested to be deliver at 3pm and now it passed an hour and nobody showed up meanwhile i was trying to call to see what is going on and they even not answering the phone

Atmosphere: 1

Food: 1

Service: 1

Vanessa Herrera

I have not been to dominos in a good while my kids prefer other pizza. I was keeping track on my phone when pizza was done when I get to parking lot there is a button that says to click when outside I did. My son still waited when it says no line up required. We ordered 2 pizzas and buffalo wing. Ugh those Buffalo wings hardly had any Sauce! What happens to the Buffalo wings in an aluminum foil and a lot of Buffalo sauce. Wings were so dry. Come in dominos!!!

Atmosphere: 4

Food: 4

Service: 4

LaShawnda Harris

Parking: Wish they would deliver to my area...the store is close to my home but they still will not deliver

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Chicken Wings, Meat Pizza, Pepperoni Pizza

Derek Miller

I love Domino's. I've been a loyal customer to the Dom's for many a year Pizza is a very happy food for me. Over the last two or three years I've been frequenting this Domino's in particular because it is the closest to me, naturally. Unfortunately over the past few years and especially recently the location has gone for lack of a better term downhill. The employees are completely devoid of personality and unable to provide friendly service for the most part there's a couple exceptions but overall there's a general lack of care amongst the staff unfortunately. My favorite pizza to get is a thin crust and they routinely burn it not only that but I usually get garlic parmesan sauce as opposed to tomato sauce it's quite good when it's made right with pepperoni of course. More often than not I've had to ask for the pizza to be remade because it is burnt to a crisp and I'm talking charcoal edges So much so that the garlic parmesan sauce of which I usually ask for extra for this reason but it still doesn't alleviate the problem The sauce is evaporated from the pizza it's like eating a piece of burnt cardboard with burnt cheese and while I like my pepperoni a little on the burnside I do not like the overall pizza to be burnt. It's almost every time, despite me suggesting that when you're making a thin crust maybe push it into the oven almost halfway instead of starting at the end of the rack because every time I've gone there and it is burnt they always without fail blame the oven for it and I'm baffled by that statement because it's not the oven it's the operator of the oven and it's on a conveyor It doesn't take much brain power to realize you should probably not start a thin crust pizza at the very start of the rack but apparently brain power is in short enough supply these days that this never really becomes a realized thing. Like I said, baffling. I am a loyal customer however, and I still frequent this Domino's location. I do hope that they turn it around because Domino's is amazing as a brand and as a food in general, pizza should make people happy, not sad or disappointing; it's an item ordered when one is already a little down, or to feed a large family or both.

Atmosphere: 3

Food: 4

Service: 2

Kelsey Sandlin

Staff is great!

Service: 5

Amanda Elnumeiri

I order a pizza at 5:45pm...6:01 it was ready according to tracker, at 7pm I am calling the store and no one is answering....no one answered the phone, and I never got the food I order, no refund nothing...2 days later still trying to call the store and no one is answering the phone.... another Time I order a pizza and 2 salads, you give me the pizza, ranch and forks for the salads but didn't bring the salad's...still never got a refund for that after I had to go to the store and ask for the refund....I will never order Domino's again, especially from this horribly locations....they have no customer service skills.

Atmosphere: 1

Food: 1

Service: 1

Terry J Porter CFSP

They always exceed my expectations and make my visit a delectational and therapeutic experience!Kid-friendliness: Station where kids can see the pizza made!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Oven Baked Sandwiches, Chocolate Lava Cakes

jkelley2

ive lived near this store for 7 years and for the first while they were fine but for about the last year they just cancel my order without contacting me and refuse to deliver to mei also used to work at this store about 4 years ago

Elsie Wilkes

Staff was nice but I do have an issue with the staff not using gloves to prepare food and prep

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Chicken Wings, Chocolate Lava Cakes

Luis Fernandez

I ordered a pizza that was supposed to be delivered in 30 minutes and after more than an hour I had to call again and my order didn't appear. very bad

Atmosphere: 2

Food: 3

Service: 1

Fiza Khan

I have ordered pizzas with extra sauce and cheese in them. Pizza didn't have enough sauce and extra cheese. The store didn't care and just disconnected the phone. The crust was overcooked and was dried up. I wouldn't recommend going here.

Atmosphere: 1

Food: 1

Service: 1

Joshua Koves

I've been trying to place an order for a pizza for over 40 minutes. The call center doesn't want to help, and the store doesn't want to help. AVOID DOMINOS AT ALL COST!!!! Worst experience ever, just find another pizza business.

Danielle R.

ordered a chicken bacon ranch sandwich, there was only 4 little pieces of chicken, barely any ranch , & sandwich was burnt , just horrible

Sand Man

Nice cleanDidn't have to wait long for pizza I highly recommend

Jesse C.

I don’t know what’s happened to this location but the last two times we have ordered delivery, it took at least 1hr and 45 minutes before we got our food. We just tried to call in to see if we can pick our order up instead. Someone picked up the phone, didn’t say anything and hung up. We called back again and no one answered. Please do yourself a favor and never order from this location, I mean NEVER!!! Unless you want to stay up all night for an order you might not get. They’ll offer you a free pizza or 50% off but to be honest, it’s not worth the hassle anymore. I never write reviews but this location is just horrendous and something needs to be done about the lack of customer service.

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