Domino's Pizza

3731 W Alabama St, Houston
(713) 621-8744

Recent Reviews

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Love LuxuryKeys

The delivery driver is a really nice guy, and very customer centric. He's very polite and provides great service! Give him a raise.

Vegetarian options: There are enough options for vegetarians.

Food: 5

Service: 5

Recommended dishes: Deluxe Pizza

Abbas Ladak

Pizza was terrible - dough tasted like cardboard and like it had gone bad. Ended up throwing out the pizza.

Atmosphere: 1

Food: 1

Service: 3

Stephen Toenjes

Live right across the street and they always do a good job.

Atmosphere: 5

Food: 5

Service: 5

danielle delgado

Ordered my pizza follower the tracker that at an hour later still said my food was in the oven. So I called the store the manager (Elon) asked me if I had checked outside my door. I told him no, no one has knocked for me to check so why would I? I checked while on the phone with him and my food was sitting there on my garbage bin, COLD. I told him there was no way anyone knocked and he told me “all of our drivers are instructed to knock “ I asked him if he was calling me a liar and he got silent. I asked what he was going to do about their mistake he offered me a store credit. Sir my food has been on my garbage bin for an hour not to mention you basically called me a liar. Why do I want credit from your store? After moments of silence I asked if he was there and he said he didn’t want to interrupt me, I have been silent at this point for over 30 seconds clearly I’m done speaking. I asked for his bosses name and number he told me to go online. When I asked again he hung up on me. So I proceeded to take the order back up to the store for a refund. I get there, return the food and he tells me in front of my child that they can do it but it won’t be processed until tomorrow. Ok, so he gives me a receipt and I leave. As I am walking to my car I realize there is no credit back so I go back in and ask and he says that no he told me they can’t issue the refund the same day it can’t be done until the following day. So now you’re telling me I didn’t hear you correctly. Or he isn’t actually a manager and has no authority. Either way I’m not sure how he’s in customer service, I will never return to this location again. And yes, I’m making a complaint with corporate. That was $50 including tip and time that was wasted when in the end all he really had to do was apologize for the drivers mistake. He never apologized.

Atmosphere: 1

Food: 1

Service: 1

Aliesky Rodriguez

Excellent 👌

Atmosphere: 5

Food: 5

Service: 5

PR H

Vegetarian options: Good veggie options. I don't know about "vegan" because I guess cheese would be out? Don't know.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Deluxe Pizza

Lisa Seifried

The pizza is fantastic and delivered on time. (Very nice drivers too) Your amazing and we will continue using you!

Atmosphere: 5

Food: 5

Service: 5

Lindsay Aguillard

Worst experience ever. I accidentally enter the wrong apartment number due to me recently moving. I Called the store 12/14 12:30p and the store manager refused to deliver my order and hung up in my face. I called back and the store manager refused to give me his name. This store lacks corporate social responsibility and has unethical business practices. I advise all customers that value themselves and the hard money they earn to eat elsewhere. This is totally unacceptable.

Arian Ghorbanpour

Placed the order online more than an hour ago and they just put it in the oven. The estimate was 22-23 minutes. Have more respect for people’s time.

Jp Riddle

Mr Ortiz is an amazing delivery driver!! Great communication and speed! I’m happy to walk down stairs to pick up my order if that means people like him get to have a steady job! THANK YOU DOMINOES for accommodating his physical disability and doing what many other businesses won’t do and giving people a chance to succeed.

After thanking me for being so kind, he went on to tell me that people have yelled at him and even thrown pizza at him and if you’re one of those people about to leave a bad review, you can go to hell!

Thank you dominoes for having a heart.

Atmosphere: 5

Food: 5

Service: 5

Christion J

Juwan was here helping us and told us he made the pizza with love.
Honestly, it was the best dominos pizza I ever had.

Make sure Juwan makes it for you!

Atmosphere: 4

Food: 5

Service: 5

Meagan Ferrell

We ordered a pizza that was never delivered to us. The manager laughed and said they delivered it to another address after confirming that he had our correct address. We asked him what his name was, and he laughed and said, “John Doe,” then hung up.

Atmosphere: 1

Food: 1

Service: 1

doll drama and more

Double charged me go check yall receipts!!! And don’t use gloves!!! I came in for two pick ups on different days one for five something and this one for 14.35 I went up there the man told me to lower my tone and continue to laugh at me and continue to make people pizza with his dirty hands. He told me there was nothing that he can do. I told him why would y’all charge me double when the order is still pending, he said because corporate is closed anyway called the police. They took too long to come be careful. I’m calling corporate in the morning clearly this is two charges one charge completed today at 5:41. Why when another charge is for the same amount when I came and purchased my food, which was at two something on that date, I have never been this disrespected in my life and especially from a person that does not use gloves that’s nasty and here is the proof of everything. I hope my money post tomorrow show me the computer and laugh “ha ha ha you did come here two times “the disrespect is. Terrible the other guy was nice tall guy and the girl felt so bad for us she gave us two dollars to catch the bus home which I just got home from public’s transportation four hours I got off at 6 I called the police . I’m calling corporate in the morning!! As usual can see from the app I only made two purchases I file with a report with bank and a old man in a car that delivers said he couldn’t give me no money for bus fair but he could listen . I have a few Nigerian friends and the ones that I’m not cool with anymore. All they do is steal you think because it’s a young person that they won’t steal will look at what’s going on. This is in River Oaks. Y’all should be ashamed of y’all self look how I was treated go back and look at the cameras. I didn’t come in there disrespectful y’all took my money.

Atmosphere: 1

Food: 1

Service: 1

cameron davis

lol I ordered a pizza for pickup, I got home, opened the box and this is what sat in front of me. This is the only google review I’ve ever done, but felt obligated to maybe save a couple more poor souls from coming here and experiencing this….

Atmosphere: 2

Food: 1

Service: 2

Recommended dishes: Meat Pizza

Justin

Employees are always nice and the food is always good.

Atmosphere: 5

Food: 5

Service: 5

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