Dunkin'
5101 Bingle Rd Suite 100, Houston
(281) 414-3785
Recent Reviews
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⭐️ 5/5 STARS!
I'm obsessed with Dunkin' Donuts - their Cookie Butter Cloud Iced Latte is a game changer ☁️🍪. It's like a party in a cup, you know? Rich coffee, sweet cookie butter, and that cloud-like texture...chef's kiss 😋. And don't even get me started on their donuts 🍩 - fresh, soft, and perfect with that latte. If you're looking for a quick pick-me-up, Dunkin' is where it's at 👍
Atmosphere: 5
Food: 5
Service: 5
This location gets quite busy, but I did an online order for the new cookie butter latte and had no wait, and the drink was so good!
Atmosphere: 5
Food: 5
Service: 5
Gave wrong order but also getting charged .50 for less ice when the drink already cost 3.09
Atmosphere: 5
Food: 5
Service: 5
This Was Honestly One Of They Cleanest DD’s I’ve Ever Been In. (They Are All Normally Clean This One Just Exceeded Expectations) I Love How The Decorated It Made The Inside Feel More Welcoming. I Came In Late And Normally I Dislike Doing That Bc I Know Staff Are Ready To Go Home However They Still Were Very Nice And Had Great Customer Service. My Pumpkin Spice Signature Latte Tasted Soooooo Good I Couldn’t Have Asked For Anything More. I’m Obsessed With DD’s And This Just Might Be My New Fav Location.
Atmosphere: 5
Food: 5
Service: 5
Best coffee
Atmosphere: 5
Food: 5
Service: 5
Got service by Sherlyn today. Sorry if there’s miss spelling. She did great communicating with my son on what he wanted. She also was training someone on the register and did a great job in doing so. Awesome service. Met the owner and he was very down to earth. He also talked to my son and was very kind. This kind of experience goes a long way with me, especially when it comes to my family. Awesome place!
Atmosphere: 5
Food: 5
Service: 5
Love myself some dunking. Grew up with them in arkansas. I hope to own one one day.
Atmosphere: 5
Food: 5
Service: 5
Explain to me how a Dunkin Donuts has all the lights on at 5:30 in the meoning but the store is closed and the drive thru won't serve you.
Atmosphere: 1
Food: 1
Service: 1
Drinks are a hit or miss depending on how they are feeling, they may or may not read the label on the cup but they will be sure to burn your sandwich. If you contact customer support they will offer maybe 5 or 10% credit back.
Atmosphere: 4
Food: 2
Service: 3
I did not catch the young girl with braids that gave me my order. But I come here at least twice a week and she always gives me my order. She always has a smile on her face and has the best customer service attitude. I love this location even if it’s a bit further then the one by my house.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Ober charge. No good
No inconsistently. If you order the same thing every day from this location, it will be different more than half of the time. It doesn't matter if it's coffee or something else. They also don't make the drink they should be done according to menu.
Atmosphere: 2
Food: 3
Service: 1
Great egg bacon and chesse sandwich
Atmosphere: 3
Food: 5
Service: 5
Customer service is hit or miss especially in the mornings. Don’t ask too many questions and don’t be indecisive you will get a rude attitude and terrible customer service for whoever takes your order. It’s usually mornings it’s really bad. Treat people the way you want to be treated. You don’t like customer service get a different job!
Atmosphere: 1
Food: 5
Service: 1
Tried Dunkin’s matcha drink twice, and both times were a bit of a letdown. The first time, it tasted almost entirely like milk—barely any matcha at all due to color as well. The second time was better, but I had to finish stirring it myself because the matcha wasn’t fully mixed.
Overall, it’s just not worth it for me. For around $6, I’d rather spend that at a spot that actually whisks the matcha and leaves it balanced &flavorful.
Atmosphere: 3
Food: 3
Service: 4
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