I don’t know what’s going on here, but this is only my second time inside the restaurant and it was blistering hot again. I thought the first time might have just been poor climate control management, but it’s clear this restaurant is run down and not properly maintained. They clearly have a broken AC system, along with a broken soda machine and other issues worth mentioning. I tried filing a complaint with the manager, but no manager was to be found, so I called the corporate office—and of course, they didn’t answer either. Worst fast-food restaurant experience.
Francis Leal
Great service and atmosphere! I visit at least once a week and staff and managers are always attentive, friendly, and professional. It's also impressive that I always see them cleaning inside and outside of their location. Took off 1 star because -sometimes- the chicken seems a tad dry and the tomatoes in the salsa seem a little old. Otherwise I love eating here! UPDATE: Chicken was juicy and tomatoes in the picó de gallo were fresh! I'm so happy and bumping my review to a well deserved 5 stars! Thank ya'll for listening!
Atmosphere: 5
Food: 5
Service: 5
Alex
This is what you get for over $12
Atmosphere: 2
Food: 1
Service: 2
Arturo Reyes
It's one of the best places to eat really good roast chicken
Lil Bug Taylor
Great Customer Service Great Food And People....
Atmosphere: 5
Food: 5
Service: 5
I love Noodles
Everything was great! Food was delicious
Atmosphere: 5
Food: 5
Service: 5
Keet Pee
Love everything
Atmosphere: 5
Food: 5
Service: 5
Bobby Tamez
All I know is that the food was GOOD! It was what I hoping for after a 10 hr drive. I picked it up as take out....I wasn't missing napkins ,plastic ware salsa, everything was there. I ordered the 4 pc combo, Thanks guys!
Atmosphere: 4
Food: 5
Service: 4
Michelle Davis
Chicken nachos are AWESOME covered in pico and queso.
Atmosphere: 3
Food: 5
Service: 5
Michael Curtis
It was delicious and the restaurant was clean. I had 1/2 chicken, mashed potatoes and salad. Staff was friendly and visited my table during my visit. It was about 3 in the 21st.
Ordered $40.00 Drive Tru my bad didn't check for tortillas Got home Midtown No Tortillas
Food: 4
Service: 1
Maria Gatica
Kimberly gave GREAT customer service, very friendly, definitely coming back because of her.
cat :3
Kimberly was so friendly and very helpful, great customer service!
Daniel Anthony Garza
Love the chicken at El Pollo Loco, this location seems like it is busy. It was hard to exit and enter this location to park but it is the closet one to me and it is 15 mins away. The chicken is cheaper here than other chicken places and I get tortillas!
Pat Mulligan
The meat is always fresh and tasty. I always get a bowl. Fresh and healthy and cheap!
I don’t know what’s going on here, but this is only my second time inside the restaurant and it was blistering hot again. I thought the first time might have just been poor climate control management, but it’s clear this restaurant is run down and not properly maintained. They clearly have a broken AC system, along with a broken soda machine and other issues worth mentioning. I tried filing a complaint with the manager, but no manager was to be found, so I called the corporate office—and of course, they didn’t answer either. Worst fast-food restaurant experience.
Great service and atmosphere! I visit at least once a week and staff and managers are always attentive, friendly, and professional. It's also impressive that I always see them cleaning inside and outside of their location. Took off 1 star because -sometimes- the chicken seems a tad dry and the tomatoes in the salsa seem a little old. Otherwise I love eating here!
UPDATE: Chicken was juicy and tomatoes in the picó de gallo were fresh! I'm so happy and bumping my review to a well deserved 5 stars! Thank ya'll for listening!
Atmosphere: 5
Food: 5
Service: 5
This is what you get for over $12
Atmosphere: 2
Food: 1
Service: 2
It's one of the best places to eat really good roast chicken
Great Customer Service Great Food And People....
Atmosphere: 5
Food: 5
Service: 5
Everything was great! Food was delicious
Atmosphere: 5
Food: 5
Service: 5
Love everything
Atmosphere: 5
Food: 5
Service: 5
All I know is that the food was GOOD! It was what I hoping for after a 10 hr drive. I picked it up as take out....I wasn't missing napkins ,plastic ware salsa, everything was there. I ordered the 4 pc combo, Thanks guys!
Atmosphere: 4
Food: 5
Service: 4
Chicken nachos are AWESOME covered in pico and queso.
Atmosphere: 3
Food: 5
Service: 5
It was delicious and the restaurant was clean. I had 1/2 chicken, mashed potatoes and salad. Staff was friendly and visited my table during my visit. It was about 3 in the 21st.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Ordered $40.00
Drive Tru my bad didn't check for tortillas
Got home Midtown
No Tortillas
Food: 4
Service: 1
Kimberly gave GREAT customer service, very friendly, definitely coming back because of her.
Kimberly was so friendly and very helpful, great customer service!
Love the chicken at El Pollo Loco, this location seems like it is busy. It was hard to exit and enter this location to park but it is the closet one to me and it is 15 mins away. The chicken is cheaper here than other chicken places and I get tortillas!
The meat is always fresh and tasty. I always get a bowl. Fresh and healthy and cheap!
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