Fiori Restaurant Houston

On Sunday, May 11, 2025, our family of 14 adults & 6 underage kids went to eat at FIORI Restaurant for my mother’s birthday. Since then, 11 of us (6 adults & 5 kids; youngest being 1 year old) now have food poisoning symptoms (projectile vomiting, chills, muscle pain, fever, & diarrhea). Some started noticing symptoms immediately, and some developed overnight between Sunday and Monday. We tried contacting the restaurant immediately (Sunday night), but the owner, Chef Alessio Vitale, refused to speak to us; their “excuse” was that he had already left the restaurant. It wasn't until Monday, May 12th at 2:28 PM that we finally received a generic reply from him, taking NO responsibility whatsoever. Our bill totaled a ridiculous almost $1,800, and we are now left dealing with food poisoning, some of us still can’t return to work or school, and some now have medical bills from visiting the doctors, which was confirmed as food poisoning by several doctors. Aside from the above, I want to also emphasize how horribly we were treated during our reservation. We made this reservation on April 24, 2025, with ample time for the restaurant to be prepared for our large party. I made this reservation DIRECTLY with the owner to ensure my mother’s birthday goes perfectly. Our reservation was set at 3:00 PM, but upon arriving, we had to wait an additional 20 minutes for our table to be set as it was not ready. When we arrived, it was drizzling rain outside, and they proceeded to put our whole family in their upstairs outdoor patio despite the owner assuring me weeks prior that if there was bad weather, they would make sure we would get an inside table. After expressing our concern about being in the drizzling rain with small children and elders, they wanted to place us inside but split our group into different parts of the restaurant. After being out in the rain for about 30 minutes, the weather cleared up and we decided just to keep the table. Our server took about 45 minutes to take our drink orders, yes, our drinks; we received our entree meals 2 hours later. But they did not provide us with silverware or napkins until we requested them repeatedly. We were VERY understanding given the fact that it was Mother’s Day but overall, it seemed like they left us outside on purpose with no intention even to bother checking in on us. Our waiter was completely RUDE; We found ourselves asking for the same things repeatedly and at one point she just stopped showing up to our table until we demanded the check. Due to them messing up our orders MULTIPLE times and missing several items they offered us a sorry 10% discount but that obviously just proved that they were neglecting our table, and they were aware of doing it. The 10% discount does NOT justify our food being uncooked, cold and clearly unsafe to eat. Now, two days later, we are dealing with much greater issues with food poisoning in our family. We hope that everyone takes this review seriously, as we don’t want anyone else to fall victim to this restaurant’s negligence in keeping a safe kitchen & serving completely unsafe food. A message to Chef Alessio Vitale; you can try to justify my review just like you try and justify other bad but HONEST reviews but please be reminded that this is a very serious matter that is now being investigated by multiple outlets and we have plenty of evidence proving all of the above. People’s health is no joke, especially when it involves small children. Thank you for ruining my very first Mother’s Day and my mother’s birthday! Overall, we wish this establishment the very best for what’s to come for their business after our traumatizing experience.

Authentic Italian food of the best quality

Atmosphere: 5

Food: 5

Service: 5

Best authentic Italian restaurant in Houston! Food and service is outstanding! Ingredients are so fresh and food is superb!

Atmosphere: 5

Food: 5

Service: 5

Sweet Italian spot with generous portions. The pasta is not to be missed!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cake, Amatriciana, Lobster Ravioli

Charming place. Tasting menu was an incredible value. Pastas (amatriciana and lobster ravioli) were delightful. Artichoke appetizer likewise. Otherwise the food was fine. Lorena’s service was great, and Chef Alessio even came out to say hello.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Amatriciana, Lobster Ravioli

It is a pretty nice place to eat, the ambiance is a little weird, I don’t know why but it feels like home due to the botanic decor and the smells.

The food was kind of meh to be honest but it was fairly good, we ordered the lasagna and it wasn’t the best but it did the job. The Brussels were flavorless and the salad never came.

We visited this place on Christmas Day and the server told us that they were tired from working since the morning, so I understand that’s why the service was kind of slow.

The desert was amazing, especially the tiramisu and the drinks are also recommended

Overall nice experience, it is local, simple and a safe option if you are near.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Lasagne, Caprese Salad

Food came out nice but prices aren't great and portions aren't that big

Atmosphere: 3

Food: 4

Service: 4

Very nice restaurant in the Montrose area. The food is delicious (we tried the bresaola and burrata fritta starters, followed by the fried lamb chops, lobster ravioli, and the eggplant parmigiana) - everything was perfect. And the service was excellent, thanks to Laura. Truly a hidden gem and worth a trip back.

Parking: Park in front of the Chase Bank.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrata Fritta, Costolette D'Agnello Fritte, Lobster Ravioli

Tasty dishes. Quaint atmosphere. Server was super personable and very attentive, but not overly so. Perfect! Went with my niece and her husband visiting from NYC for Thanksgiving. Started with Cuore Di Carciofo - tender artichoke hearts, Burrata Fritta. Then Costolette D'agnello Fritte - crispy lamb chops, Fettucine Al Pesto with grilled chicken side, and I can't remember the 3rd dish. Finished with delicious Tiramisù and Espresso over ice cream. Chef's kiss! We all left completely satisfied and happy.

Recommended dishes: Fettuccine, Burrata Fritta, Costolette D'Agnello Fritte

We ate at Fiori recently and had a similar experience to many others here. The restaurant itself is quaint and charming, but there was no music and hardly anyone there for a Friday night. The food was bland and my wife's pasta was not fully cooked. Our desserts were good, however. At the end of the day, given the price we paid I would have expected much better food. As such, I don't think we will come back.

Note: I left four stars for service because our server was friendly and attentive.

Atmosphere: 3

Food: 2

Service: 4

Food was great, as was the ambiance.

Sorry but the cacio e pepe was not good- it was cream based and felt more like a fettuccini. I would not return here for the food.

Atmosphere: 3

Food: 1

Service: 4

Dined here at Fiori for an anniversary dinner and as the rest of the reviews go, dinner was mid. We ordered 2 pastas and thought both were good, but that was all, just good. I thought there would at least be a wow factor considering the prices. Restaurant itself is cute, parking is questionable because all of the parking lot is only for valet parking which makes it kinda annoying for those who don’t care for it. Staff were nice and food came out quickly. Overall the dinner was still nice, just know that for the price that it comes out pretty mid.

Atmosphere: 5

Food: 3

Service: 5

We did the tasting menu, tried many different dishes, it's bad when the only thing you like is the appetizer.

Brought the steak home to our dogs because we disliked it that much

Atmosphere: 4

Food: 2

Service: 4

Recommended dishes: Burrata Fritta

Great food! As Italian as it gets (I'm fullblooded Italian from Rome, Italy).

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Amatriciana, Burrata Fritta