Asked for no cheese on my order, and they brought me a burger with cheese on it twice
Delisha Livingston
I am very disappointed in the way I was treated at this location. I love five guys and I think the food is amazing. When I walked into this location today nobody smiled or greeted me …not even the manager..Two minutes later two women of another race walked in and were greeted immediately!!! My concern was addressed to the manager..The feeling of being discriminated against is disheartening. I will not be returning.
Atmosphere: 1
Service: 1
Darrell Green
Staff friendly, ordered through app. Food received hot. This location always consistent.
Atmosphere: 4
Food: 5
Service: 5
The Helper (Chris)
Everything was great. No problems at all and everything was fine.
Atmosphere: 5
Food: 5
Service: 5
Ghia Hughley
Adham Y. was so kind and knowledgeable. Top tier customer service.
Atmosphere: 5
Food: 3
Service: 5
andre vargas
Great service and kindness! I stopped by Five Guys and ordered a milkshake, but I was short a little on the total. The guy at the counter was super understanding and just said it was fine — no attitude, just genuine kindness. You don’t see that a lot these days. It made my day and honestly reminded me why I love coming here. Thanks again for being such a good person and treating people with respect.
Atmosphere: 5
Food: 5
Service: 5
David Riggall
Little expensive
Atmosphere: 5
Food: 5
Service: 5
Robert English
Frues were were warm and salty. The hamburger was delecious.
Atmosphere: 5
Food: 5
Service: 5
Paulina Rizk
I ordered a bacon cheeseburger in store today and left as soon as I got the order. What I got was a burger with no bacon and a hair in the cheese. This is so disappointing, I wanted to enjoy the meal but just couldn’t anymore.
Great Burgers, especially the Keto lettuce burger!
Atmosphere: 5
Food: 5
Service: 5
Michael Jones
Prices are ridiculous.
Atmosphere: 5
Food: 5
Service: 5
Artem
My First Five Guys Experience! I visited Five Guys for the first time last week, and I'll definitely be back! The food was delicious. My burger was cooked perfectly and had a great flavor, and the fries were a highlight. You get a huge amount, even when you order the small size. I also liked that the junior burger was a good, manageable size. The staff at this location were fantastic. They were super friendly and hardworking, and you could tell they took pride in their work. The whole restaurant was clean and well-maintained. Overall, it was a great first experience, and I can't wait to go back for another burger and those amazing fries!
Atmosphere: 5
Food: 5
Service: 5
Pollie Pop (Southside Pollie)
Their one of my fav burger spots
Atmosphere: 5
Food: 5
Service: 5
CHON HOUSE
Witnessed staff deny a customer 5 minutes before closing. Told the customer they were closed. Does the establishment close at 8:55 or at 9. Not cool. You should be able to get food until 9. If you are going to shut down early then post that on the door or website. Yes we know employees want to leave but to deny service while you're technically still open to serve customers is not humane or professional.
Asked for no cheese on my order, and they brought me a burger with cheese on it twice
I am very disappointed in the way I was treated at this location. I love five guys and I think the food is amazing. When I walked into this location today nobody smiled or greeted me …not even the manager..Two minutes later two women of another race walked in and were greeted immediately!!! My concern was addressed to the manager..The feeling of being discriminated against is disheartening. I will not be returning.
Atmosphere: 1
Service: 1
Staff friendly, ordered through app. Food received hot. This location always consistent.
Atmosphere: 4
Food: 5
Service: 5
Everything was great. No problems at all and everything was fine.
Atmosphere: 5
Food: 5
Service: 5
Adham Y. was so kind and knowledgeable. Top tier customer service.
Atmosphere: 5
Food: 3
Service: 5
Great service and kindness!
I stopped by Five Guys and ordered a milkshake, but I was short a little on the total. The guy at the counter was super understanding and just said it was fine — no attitude, just genuine kindness. You don’t see that a lot these days. It made my day and honestly reminded me why I love coming here. Thanks again for being such a good person and treating people with respect.
Atmosphere: 5
Food: 5
Service: 5
Little expensive
Atmosphere: 5
Food: 5
Service: 5
Frues were were warm and salty. The hamburger was delecious.
Atmosphere: 5
Food: 5
Service: 5
I ordered a bacon cheeseburger in store today and left as soon as I got the order. What I got was a burger with no bacon and a hair in the cheese. This is so disappointing, I wanted to enjoy the meal but just couldn’t anymore.
Customer service was poor
Restaurantji Recommends
Great Burgers, especially the Keto lettuce burger!
Atmosphere: 5
Food: 5
Service: 5
Prices are ridiculous.
Atmosphere: 5
Food: 5
Service: 5
My First Five Guys Experience!
I visited Five Guys for the first time last week, and I'll definitely be back! The food was delicious. My burger was cooked perfectly and had a great flavor, and the fries were a highlight. You get a huge amount, even when you order the small size. I also liked that the junior burger was a good, manageable size.
The staff at this location were fantastic. They were super friendly and hardworking, and you could tell they took pride in their work. The whole restaurant was clean and well-maintained.
Overall, it was a great first experience, and I can't wait to go back for another burger and those amazing fries!
Atmosphere: 5
Food: 5
Service: 5
Their one of my fav burger spots
Atmosphere: 5
Food: 5
Service: 5
Witnessed staff deny a customer 5 minutes before closing. Told the customer they were closed. Does the establishment close at 8:55 or at 9. Not cool. You should be able to get food until 9. If you are going to shut down early then post that on the door or website. Yes we know employees want to leave but to deny service while you're technically still open to serve customers is not humane or professional.
Atmosphere: 5
Food: 5
Service: 1
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