Gong cha Jersey Village

9105 W Sam Houston Pkwy N #600, Houston
(832) 604-6104

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Recent Reviews

This place was nice. The staff was helpful since it was our first time here and recommended the Brown Sugar Milk Tea. I loved it! I did try the original waffle and liked it. I will say I love the atmosphere where you can take photos with a cutout and green grass background. I couldn’t help myself lol I will say I love the cart of games to play while you wait is fun. However Boba Bonzana didn’t have instructions and even the online videos weren’t helpful :(. Other than that...
I can’t say enough good things about this location! I want to give a special shoutout to whoever was working the counter tonight. I accidentally spilt my drink as soon as I grabbed it and they were super kind about the mess. Really wonderful customer service and was super quick with making a replacement after my mistake. Thank you to the Gong Cha team in JV for being quick, kind, and as sweet as a Creme Brûlée Brown Sugar Milk Tea :) 10/10 experience everytime I’m there!
1) Their credit card machine is not 100% functional. Tap to pay is awkward, and I had to try it 4 times to get it to work.

2) I was the only customer ordering anything in the store. No line, no rush. They still got my order wrong, and didn't realize I was standing at the counter until I called for them.

3.) Contrary to other pictures, they no longer serve any food here.

4.) The drink is fine. $7.31 for a coffee with...

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