Ever since I was a kid I loved this place so much, even my family would sit down and talk to the owners (the Asian grandma, and yes I’m Asian) and we knew them. Ever since we came back for Chinese New Year the owner is nowhere to be found and new workers are in place and it’s not the same at all. The food was…well something!! When I ordered the garlic bak choy, my favorite thing since I was a child, it tasted so weird. I think they switched the sauce with oyster sauce and the food in general just tastes so different that my mom and I didn’t even finish half of it. The service wasn’t completely bad but it was weird.
Atmosphere: 1
Food: 3
Service: 2
Mario R. Rodriguez
Really fast service and good lunch specials.
Atmosphere: 4
Food: 5
Service: 5
v o
Stopped taking calls for a while. After 2 , 3 months called in delivery. Poor phone manners: he went hello? hesitant ,short ,rude. I ordered from memory.the wonton family soup? downsized and the won tons diminutive. The steamed dumplings tasted bad ,actually bad. No sweet sauces included Special fried rice ok Its always been around 30 bucks or so. This time it was 54 before tip. Not buying here again
Food: 1
Service: 1
Cj Alves
I ordered the house lo mein and shrimp egg fou young. I was very disappointed. Not coming back to this place.
Atmosphere: 1
Food: 1
Service: 1
Sharee Daigre
The lunch specials will give you a complete lunch and may have more for later. Food served in timely manner.
Atmosphere: 4
Food: 5
Service: 5
Q Pham
Never again. We used to come here to eat. Yesterday the place was dead, just one other table. We sat for 3 minutes lonely so we left. Waitress never acknowledged us when we came in. Face on screen for a long time and then went back to the kitchen. The worst service experience ever for a sit down restaurant. Not even a freaking menu for us to look at?
Atmosphere: 2
Food: 3
Service: 1
David Pierce
NEVER AGAIN. We will never visit nor order from Hou Wei again due to an employee named Joey. We LOVE the food and the wonderful delivery drivers at Hou Wei, but Joey lost us as longtime repeat customers today. Normally someone else answers the phone who is polite and helpful, but occasionally it is Joey. And we dread when it is Joey. She is short-tempered, extremely difficult to understand, and she does not seem to know the menu. We've been patient in the past when she's answered and we've had to repeat the order multiple times (yet still received the wrong food), but today was the last straw. I hope this otherwise excellent restaurant either invests in some customer service training for Joey or reassigns her to a position more suited to her presumed strengths.
Atmosphere: 5
Food: 5
Service: 1
Brandon Balwant
Been ordering from here for like 10 years or more, never had any issues food is always awesome. Should be a 5/5 stars for all reviews
There are a lot of Chinese food restaurants in the area and none seem to have great ratings so it was hard to pick. This one deserves a better rating. The food was great, the service was fast, absolutely no complaints.
Atmosphere: 5
Food: 5
Service: 5
Pamela Crawford
Was very disappointed in my extremely cold egg rolls otherwise this place has been a great choice and I will visit again
I don't like it because I rest on Mars sometimes I want to eat air it's closed
Atmosphere: 5
Food: 5
Service: 5
Jashuna Ric'hard
Service was horrible, i put the money in the ladies hand at the counter and she was mad i questioned them about paying $5 to up my rice from steamed to fried… smh rude don’t go. not worth the money.
Atmosphere: 1
Food: 1
Service: 1
Daniel Figueroa
Friendly service but the food lacked flavor and the dinner portions were light. We had bbq pork, beef with broccoli, chicken lo mein, sweet and sour chicken and house fried rice for a little over $50. I wouldn’t consider it overly priced if they had proper portions and maybe vent the sweet and sour chicken so it doesn’t get soggy/mushy.
Atmosphere: 3
Food: 1
Service: 4
Recommended dishes: Sweet & Sour Chicken, House Special Fried Rice
Great flavors , good food
Atmosphere: 5
Food: 5
Service: 5
Awesome service everything i visit
Atmosphere: 5
Food: 5
Service: 5
Ever since I was a kid I loved this place so much, even my family would sit down and talk to the owners (the Asian grandma, and yes I’m Asian) and we knew them. Ever since we came back for Chinese New Year the owner is nowhere to be found and new workers are in place and it’s not the same at all. The food was…well something!! When I ordered the garlic bak choy, my favorite thing since I was a child, it tasted so weird. I think they switched the sauce with oyster sauce and the food in general just tastes so different that my mom and I didn’t even finish half of it. The service wasn’t completely bad but it was weird.
Atmosphere: 1
Food: 3
Service: 2
Really fast service and good lunch specials.
Atmosphere: 4
Food: 5
Service: 5
Stopped taking calls for a while. After 2 , 3 months called in delivery. Poor phone manners: he went hello? hesitant ,short ,rude.
I ordered from memory.the wonton family soup? downsized and the won tons diminutive. The steamed dumplings tasted bad ,actually bad. No sweet sauces included
Special fried rice ok
Its always been around 30 bucks or so.
This time it was 54 before tip.
Not buying here again
Food: 1
Service: 1
I ordered the house lo mein and shrimp egg fou young. I was very disappointed. Not coming back to this place.
Atmosphere: 1
Food: 1
Service: 1
The lunch specials will give you a complete lunch and may have more for later. Food served in timely manner.
Atmosphere: 4
Food: 5
Service: 5
Never again. We used to come here to eat. Yesterday the place was dead, just one other table. We sat for 3 minutes lonely so we left. Waitress never acknowledged us when we came in. Face on screen for a long time and then went back to the kitchen. The worst service experience ever for a sit down restaurant. Not even a freaking menu for us to look at?
Atmosphere: 2
Food: 3
Service: 1
NEVER AGAIN. We will never visit nor order from Hou Wei again due to an employee named Joey. We LOVE the food and the wonderful delivery drivers at Hou Wei, but Joey lost us as longtime repeat customers today. Normally someone else answers the phone who is polite and helpful, but occasionally it is Joey. And we dread when it is Joey. She is short-tempered, extremely difficult to understand, and she does not seem to know the menu. We've been patient in the past when she's answered and we've had to repeat the order multiple times (yet still received the wrong food), but today was the last straw. I hope this otherwise excellent restaurant either invests in some customer service training for Joey or reassigns her to a position more suited to her presumed strengths.
Atmosphere: 5
Food: 5
Service: 1
Been ordering from here for like 10 years or more, never had any issues food is always awesome. Should be a 5/5 stars for all reviews
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
There are a lot of Chinese food restaurants in the area and none seem to have great ratings so it was hard to pick. This one deserves a better rating. The food was great, the service was fast, absolutely no complaints.
Atmosphere: 5
Food: 5
Service: 5
Was very disappointed in my extremely cold egg rolls otherwise this place has been a great choice and I will visit again
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Egg Rolls, Shrimp Fried Rice, Hot & Sour Soup
I don't like it because I rest on Mars sometimes I want to eat air it's closed
Atmosphere: 5
Food: 5
Service: 5
Service was horrible, i put the money in the ladies hand at the counter and she was mad i questioned them about paying $5 to up my rice from steamed to fried… smh rude don’t go. not worth the money.
Atmosphere: 1
Food: 1
Service: 1
Friendly service but the food lacked flavor and the dinner portions were light. We had bbq pork, beef with broccoli, chicken lo mein, sweet and sour chicken and house fried rice for a little over $50. I wouldn’t consider it overly priced if they had proper portions and maybe vent the sweet and sour chicken so it doesn’t get soggy/mushy.
Atmosphere: 3
Food: 1
Service: 4
Recommended dishes: Sweet & Sour Chicken, House Special Fried Rice
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