Ichiban

5085 Westheimer Rd, Houston
(832) 273-6488

Recent Reviews

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Sarah M

Food don't even get no stars. Service was pitiful. The men all acted like they hate their jobs. Dude took a tooth pick to get a sample. Dropped it on counter, then was gonna place it back with the prepped food till he saw me watch him. Rice sucks. Shrimp fried rice taste frozen. Shrimp inside are nasty.

Alan Len

Food is no good period.

Qurat Ul Ain Farooq

I ordered noodles with 2 choice of meat. I took two types of prawns that costed me 21 dollars. I know shrimps cost extra but not this much. Overly priced place with below average food in galleria mall food court. Not worth the money spent.

Atmosphere: 2

Food: 1

Service: 1

zipcbm zipcbm

Asian chains very good everything good service fresh good fast food

Atmosphere: 5

Food: 5

Service: 5

Dannakah Alexis

I’ve been to the galleria mall a couple of times years ago so i don’t really remember much . i recently visited the mall and wanted some food . i seen this restaurant and it had a lot of people in line so i’m thinking ok this must be good . I get in line they are giving out sample so i ask for one the guy ignores me . i move up in line to speak with another person he ignores me i finally got his attention and he gave me a piece of chicken as i’m about to take a bite the guy tells me to move out the way so he can get the next persons order i was trying to order because i did like the chicken and he ignores me again i said you know what i’m leaving . my sister was also about to order their and they were doing the exact same thing to her talking crazy. Their attitude was absolutely disgusting and i refused to give them my money. i go to the next stand that sells the same food and a couple tells me how the guys working at ichiban was so rude and shoved them out the line . Totally unacceptable would never go back and those guys need to be fired immediately.

Service: 1

JoJen O

This place used to be delicious with a large amount of food, but now the quantity has gone down to a small plate, and it's sometimes a hit or miss when it comes to being fresh depending if you go during the week or weekend.

Anthony Anderson

The server on the left was so rude! I had to politely tell him that if he didn’t like being patient then fast food isn’t the place for him. The Bourbon Chicken was badly burnt and the Shrimp Fried Rice was under cooked. I seriously doubt I’ll be ever eating at this place again.

Atmosphere: 4

Food: 3

Service: 2

Angie

I was attending a work concerned on the galleria and went to this place for dinner or at least tried to. The first guy on the line asked me if I wanted rice or noodles I said rice when the second guy started to put the chicken in my container I noticed the rice might’ve had shrimp so I asked to confirm they said yes I said oh I’m sorry I didn’t realize it had shrimp do y’all have regular fried rice because I’m allergic. The second guy said he asked you if you wanted that rice next time you need to pay attention. I said excuse me what did you just say and he repeated exactly what he said. I said you know what y’all can keep it. As I turned to walk away he said next time cook at home while they both laughed. I have never on my life been so disrespected. Some others at the conference said they were going to try it I told them what happened and they should not go . Tried too talk to the manager today and got hung up on. NOBODY should be treated this way and talked to this wash at any establishment.

Atmosphere: 1

Service: 1

Jarvis Butler

i’ve been coming here for over 10 years and the service has been consistent every time. Best orange chicken i’ve ever had and i order it every time.

Atmosphere: 5

Food: 5

Service: 5

Sagar

Loved the taste. Absolutely get the Jalapeno shrimp! It was so tasty I left the other items. This place is in food court of the Galleria mall

Atmosphere: 4

Food: 5

Service: 4

Jerry

Honestly badass tasting food, I think it’s better than Panda Express personally. But it was very flavorful and all the meat was not dry.

Atmosphere: 5

Food: 5

Service: 5

Walter Castro

I asked for a particular food example on the display was denied, right off the bat.

The employee is the first one grabbing the plates. Hispanic thin dude.

Since it was denied I went next to it Wok Holic. The owner of Wok Holic saw the issue and offered me a piece. Bought two plates for $30.--.

Atmosphere: 1

Food: 1

Service: 1

Hoko Le (Coco)

I thought I really liked it until I read the reviews of other customers. I had no idea they put the food back in after someone tasted it. The food is good though. The food is definitely higher grade and fresh rather than processed. Pretty sure they use seed oils though which I'm not a fan of.

Atmosphere: 2

Food: 4

Service: 4

Recommended dishes: Orange Chicken, Chicken Teriyaki

Adrian Martinez

They charged way too much for this disgusting food and scammed me out of my money they charged $20 when they have outside it’s 11.99

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Orange Chicken

Carpe Diem with OCEANLOVE

I had a disappointing experience here. The food was excessively oily and lacked flavor. The bourbon chicken was particularly unappetizing, containing what seemed like tissue, making it inedible. Overall, the meal was not worth the price and left me regretting my choice. I won't be returning.

Atmosphere: 1

Food: 1

Service: 1

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