Staff was rude, asked for sample and staff argued with me
Atmosphere: 1
Service: 1
Montoya1mill
Can’t wrap my head around why this place is only 2.7/5 Place is amazing. People are very nice. The Asian lady I’m not sure how to pronounce her name. I think it’s, “shifran” sorry if I butchered that 😭. But she was amazing. Love her attitude. Very positive. And I’ll continue to eat here when I’m in the galleria. 🙏 god bless.
Alborz Mehdi
They charge more at checkout after you already picked your meats that isn’t listed or noted to be extra. Watch out for their up pricing. Very shady
Atmosphere: 1
Food: 1
Service: 1
M E
Worst customer service ever… my daughter and I asked for two samples, one of the orange chicken and one of the bourbon chicken, after they gave my daughter a sample of orange chicken (which was not the one she wanted - she wanted the bourbon chicken one) they refused to give me a sample of anything and said that they only give one sample per group of people… really people? Any owner wants to pitch in here?… oh and for the record my daughter is 6-yo, shame on you Ichiban Galleria…
Zoie Wilder
Absolute trash quality and flavor. The crab rangoons don’t have cream cheese in them but a sweet creamy frosting. I could not eat them. I took a half a bite. They do not do refunds. I do not recommend
Atmosphere: 1
Food: 1
Service: 1
Onyeka Anwah
Two meats and rice for $12. Lots of food, good price. I liked that they were giving samples out so I could taste it before buying. This is mall food, so I’m not expecting super high quality- great for the price.
Atmosphere: 4
Food: 4
Service: 5
Rebecca Vazquez
Used to be one of my faves. Looks like they made adjustments to the menu I’m just happy the prices are the same. Service was fast they had lots of samples available
Atmosphere: 5
Food: 5
Service: 5
Lauren Morse
Greasy, Heavy, and Disappointing I honestly wish I could say something positive, but the food was just terrible. Everything was dripping with grease, and it left me feeling heavy and uncomfortable afterward. The taste was just as bad oily, bland, and honestly hard to finish. Definitely not worth the money or the stomach ache. I won’t be coming back
Atmosphere: 2
Food: 1
Service: 3
Makayla Nelson
Atmosphere was a two because when I asked for extra white rice, he looked at me funny, Service was a one because why is it three more dollars for a bowl of small chicken? Food itself is three really because at least it was warm but like why is it warm and not hot? Overall, they get a two
Atmosphere: 2
Food: 3
Service: 1
Sarah M
Food don't even get no stars. Service was pitiful. The men all acted like they hate their jobs. Dude took a tooth pick to get a sample. Dropped it on counter, then was gonna place it back with the prepped food till he saw me watch him. Rice sucks. Shrimp fried rice taste frozen. Shrimp inside are nasty.
I ordered noodles with 2 choice of meat. I took two types of prawns that costed me 21 dollars. I know shrimps cost extra but not this much. Overly priced place with below average food in galleria mall food court. Not worth the money spent.
Atmosphere: 2
Food: 1
Service: 1
zipcbm zipcbm
Asian chains very good everything good service fresh good fast food
Atmosphere: 5
Food: 5
Service: 5
Dannakah Alexis
I’ve been to the galleria mall a couple of times years ago so i don’t really remember much . i recently visited the mall and wanted some food . i seen this restaurant and it had a lot of people in line so i’m thinking ok this must be good . I get in line they are giving out sample so i ask for one the guy ignores me . i move up in line to speak with another person he ignores me i finally got his attention and he gave me a piece of chicken as i’m about to take a bite the guy tells me to move out the way so he can get the next persons order i was trying to order because i did like the chicken and he ignores me again i said you know what i’m leaving . my sister was also about to order their and they were doing the exact same thing to her talking crazy. Their attitude was absolutely disgusting and i refused to give them my money. i go to the next stand that sells the same food and a couple tells me how the guys working at ichiban was so rude and shoved them out the line . Totally unacceptable would never go back and those guys need to be fired immediately.
Service: 1
JoJen O
This place used to be delicious with a large amount of food, but now the quantity has gone down to a small plate, and it's sometimes a hit or miss when it comes to being fresh depending if you go during the week or weekend.
Staff was rude, asked for sample and staff argued with me
Atmosphere: 1
Service: 1
Can’t wrap my head around why this place is only 2.7/5
Place is amazing. People are very nice. The Asian lady I’m not sure how to pronounce her name. I think it’s, “shifran” sorry if I butchered that 😭. But she was amazing. Love her attitude. Very positive. And I’ll continue to eat here when I’m in the galleria. 🙏 god bless.
They charge more at checkout after you already picked your meats that isn’t listed or noted to be extra. Watch out for their up pricing. Very shady
Atmosphere: 1
Food: 1
Service: 1
Worst customer service ever… my daughter and I asked for two samples, one of the orange chicken and one of the bourbon chicken, after they gave my daughter a sample of orange chicken (which was not the one she wanted - she wanted the bourbon chicken one) they refused to give me a sample of anything and said that they only give one sample per group of people… really people? Any owner wants to pitch in here?… oh and for the record my daughter is 6-yo, shame on you Ichiban Galleria…
Absolute trash quality and flavor. The crab rangoons don’t have cream cheese in them but a sweet creamy frosting. I could not eat them. I took a half a bite. They do not do refunds. I do not recommend
Atmosphere: 1
Food: 1
Service: 1
Two meats and rice for $12. Lots of food, good price. I liked that they were giving samples out so I could taste it before buying. This is mall food, so I’m not expecting super high quality- great for the price.
Atmosphere: 4
Food: 4
Service: 5
Used to be one of my faves. Looks like they made adjustments to the menu I’m just happy the prices are the same. Service was fast they had lots of samples available
Atmosphere: 5
Food: 5
Service: 5
Greasy, Heavy, and Disappointing
I honestly wish I could say something positive, but the food was just terrible. Everything was dripping with grease, and it left me feeling heavy and uncomfortable afterward. The taste was just as bad oily, bland, and honestly hard to finish. Definitely not worth the money or the stomach ache. I won’t be coming back
Atmosphere: 2
Food: 1
Service: 3
Atmosphere was a two because when I asked for extra white rice, he looked at me funny, Service was a one because why is it three more dollars for a bowl of small chicken? Food itself is three really because at least it was warm but like why is it warm and not hot?
Overall, they get a two
Atmosphere: 2
Food: 3
Service: 1
Food don't even get no stars. Service was pitiful. The men all acted like they hate their jobs. Dude took a tooth pick to get a sample. Dropped it on counter, then was gonna place it back with the prepped food till he saw me watch him. Rice sucks. Shrimp fried rice taste frozen. Shrimp inside are nasty.
Restaurantji Recommends
Food is no good period.
I ordered noodles with 2 choice of meat. I took two types of prawns that costed me 21 dollars. I know shrimps cost extra but not this much. Overly priced place with below average food in galleria mall food court. Not worth the money spent.
Atmosphere: 2
Food: 1
Service: 1
Asian chains very good everything good service fresh good fast food
Atmosphere: 5
Food: 5
Service: 5
I’ve been to the galleria mall a couple of times years ago so i don’t really remember much . i recently visited the mall and wanted some food . i seen this restaurant and it had a lot of people in line so i’m thinking ok this must be good . I get in line they are giving out sample so i ask for one the guy ignores me . i move up in line to speak with another person he ignores me i finally got his attention and he gave me a piece of chicken as i’m about to take a bite the guy tells me to move out the way so he can get the next persons order i was trying to order because i did like the chicken and he ignores me again i said you know what i’m leaving . my sister was also about to order their and they were doing the exact same thing to her talking crazy. Their attitude was absolutely disgusting and i refused to give them my money. i go to the next stand that sells the same food and a couple tells me how the guys working at ichiban was so rude and shoved them out the line . Totally unacceptable would never go back and those guys need to be fired immediately.
Service: 1
This place used to be delicious with a large amount of food, but now the quantity has gone down to a small plate, and it's sometimes a hit or miss when it comes to being fresh depending if you go during the week or weekend.
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