Jack In The Box
11234 Airline Dr, Houston
(281) 448-6939
Recent Reviews
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The morning staff at this place was really upbeat. The place is clean. The food was good. It's probably one of the smallest interiors I've seen. Jack in the box is my favorite fast food. It's reasonably priced and they serve breakfast lunch and dinner all day and all night. 7:24am want a hamburger, get a hamburger and a breakfast sandwich as well. they're cool like that
Atmosphere: 5
Food: 5
Service: 5
excelent service, the food is delicious...
Atmosphere: 5
Food: 5
Service: 5
They don’t have time to listen to the order.
Atmosphere: 2
Food: 1
Service: 1
Good Food Good Service
Atmosphere: 5
Food: 5
Service: 5
I was overwhelmed by the amazing customer service provided by Mrs. Dorothy and Nancy. Beforehand, I did not recieve shakes after waiting in line for 20 minutes. The cars behind us were getting impatient, so we decided to leave without a refund to avoid holding up the line. We ended up sending feedback of our issue. Not long after, we recieved a phone call from the manager apologizing for the inconvenience and they offered to make things right. When we returned, not only did we get our shakes, but they added an extra treat and up sized our shakes, which we were not expecting. I'm grateful for the effort they put into helping and hearing out their customers. Despite the mishap, they are doing a great job operating a busy and well-loved location. They are proof that kindness and patience from both ends can go a long way in the fast-food industry.
Placed an order a little while back and had a small issue with missing items. After being contacted by Ms. Dorothy, she was very sweet and kind, along with her assistant manager, and managed to resolve the issue with my next order. The customer service was excellent, and I definitely recommend this location. Many thanks! 🙌 🙂
Fast and great. Egg rolls are awesome 👌
Atmosphere: 5
Food: 5
Service: 5
I just went to jack in the box order jumbo jack and onion rings. Got home to eat. 3 onion rings.? Makes me sad. I paid full price. I have been going to this jack in the box since 1975. I was 17, now im 68. This was the worst . I don't go out much, and only 3 onion rings?
They can't even answer the phone and they've been open since 6am. Very unprofessional..
Drive thru guy named Edward at night has a very bad attitude worse place to go to at night!!!! He needs to be replaced
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I have tried calling this chain 10 times as I ordered online but the options I picked were empty on the receipt after paying for the food already. I tried to call to prevent them from giving me anything I didn't want and they just would not answer.
Atmosphere: 2
Food: 3
Service: 1
This jack in the box has had issues in the past with online orders i had ordered something went up there and nobody was there … anyways i dont know whats up with the male employees but they be having attitudes i asked employee for some taco sauce and he looked at me like i asked him for money from his check … thats why you ask the customer if they need anything before you close the window so your time is faster & i dont have to slow it down by waiting because you didnt provide the items i wanted .
Atmosphere: 1
Food: 3
Service: 1
I stopped and purchased some eggrolls anytime food 24 hours a day 3 large eggrolls for 4+$’s fresh crispy hot
Atmosphere: 5
Food: 5
Service: 5
They are always missing menu items
Atmosphere: 2
Food: 3
Service: 1
Ok joint to grab a bite
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